Travel Counsellors - Becoming a Franchisee レビュー 

356
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TrustScore 5段階評価の5

5.0

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5つ星のうち5の評価

I recently joined Travel Counsellors and have had such a positive onboarding experience. From my very first conversation with Julia, I felt completely supported. She guided me through each stage of... もっと見る

企業が回答しました

5つ星のうち5の評価

The experience of setting up a franchise and the subsequent training has been amazing. Julia has assisted me along the way from my initial enquiry. At no point have I felt pressured, she has answered... もっと見る

企業が回答しました

5つ星のうち5の評価

Ashley was amazing, knowledgeable, easy to talk to, organised, responsive. Never did I feel alone with my thoughts or questions. The whole process regarding Technology was superb, well organised and m... もっと見る

企業が回答しました

5つ星のうち5の評価

The whole journey in setting up my own business with Travel Counsellors has been so smooth. It has always been my ambition to have my own travel business and the everyone at Travel Counsellors has... もっと見る

企業が回答しました

企業情報

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当該企業による記述

Putting people at the heart of everything we do, we provide entrepreneurs with the tools, technology and support to build flourishing travel businesses as part of a company that truly cares. Unlock a future of unlimited earnings, a better work/life balance and a career you’ll love, by starting your own travel business. Whatever your experience in travel, or indeed outside of it, with your commitment and motivation, and our continued support and investment in all aspects of your business, with Travel Counsellors it’s truly an award-winning partnership.

Who are Travel Counsellors?

当該企業による記述

Travel Counsellors is a global travel business with customer care in our DNA.
We empower brilliant people with a passion for travel to run their own travel businesses, taking care of the travel arrangements of more than 450,000 customers each year. 97% of our franchise holders say they love being part of Travel Counsellors, and 96% of our customers say they would recommend us.

連絡先

5.0

優良

TrustScore 5段階評価の5

356件のレビュー

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5.0

すべてのレビュー

(356)

過去12か月のレビュー数: 45件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Discovering Travel Counsellors

The discovery day at Venus was excellent, very informative and answered many questions.

2024年9月25日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks for the lovely review & we are glad you enjoyed attending one of our Discovery Days. Best regards, Angela

5つ星のうち5の評価

We had a fantastic trainer

We had a fantastic trainer, who made the whole experience fun, informative and enjoyable.

2024年11月25日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Hi Mell, great to hear you had a fab experience and wishing you all the very best with your new venture - not that you'll need it, you'll smash it :-) Kind regards Cathy

5つ星のうち5の評価

Lovely people and a seamless transition

I was given a lot of support and afforded a lot of patience as my process of becoming a TC was likely longer than usual. Overall though, the onboarding process was seamless and I now feel that I couldn’t have joined a better company as a franchise business owner - it feels truly like home. Big thanks to Julia Speed, Kristina Seed and Josie Sailor who were all amazing and a played a huge part in helping me to join Travel Counsellors.

2024年12月13日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your kind words Oscar we wish you every success with your new business!

5つ星のうち5の評価

Fantastic training and intro to TC

I have thoroughly enjoyed the training, the training team are so supportive, super quick responses on any issues you have and have provided a very positive, upbeat environment to ensure you succeed.

The feeling of the TC community shines through and I’m excited to start my journey with travel counsellors.

2024年12月11日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks for taking the time to leave a review for us - we are delighted to have you onboard with us. Best regards, Angela

5つ星のうち5の評価

Fantastic experience so far!

I am still undergoing the initial 6 months training programme but so far have found the head office team and local TCs a pleasure to work with. Everyone is more than happy to help. My initial conversations prior to signing up were great. Ashley was happy to answer all of my queries and made me feel extremely comfortable - no question was too silly!

2024年6月3日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks for the lovely review Laura - we are excited to see your business flourish. Best regards, Ashley

5つ星のうち5の評価

Best decision I've ever made

The onboarding experience has been amazing with TC. The tools they have and the care and attention they take to make sure you feel confident when you launch your own business

2024年11月25日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks Alex for your kind words and wishing you every success with your new business. Kind regards Cathy

5つ星のうち5の評価

I had been out of the Travel Industry…

I had been out of the Travel Industry for several years when I decided to re kindle my passion for travel, I thoroughly researched several companies and eventually settled on Travel Counsellors as they had been in the business for 30 years and came across as a very professional company. Now 2 months in I can wholeheartedly say what a wonderful company I have chosen, everybody is so friendly, nothing is too much trouble and I have made many friends for life. Even though I work from home running my own business I am never alone. So if you are thinking of joining Travel Counsellors - do it - you really won't be sorry!

2024年12月9日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks for your kind word's Tracey - we are delighted to have you on-board and look forward to watching your business grow!

5つ星のうち5の評価

I chose Travel Counsellors because they are a family

I chose Travel Counsellors because of the support and training that they highlighted as part of the signing up process. It most certainly has not disappointed and I love being part of a family. I'm blown away - if you're looking for something in travel you can't go wrong with these guys :)

2024年11月4日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks Serena, we are so glad you chose Travel Counsellors, wishing you all the very best!

5つ星のうち5の評価

Julia was fantastic

Julia was fantastic, answered every single question, and put me in touch with a few other established travel counsellors for more information too!
Wonderful.

2024年11月16日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you so much for your lovely review Melissa wishing you every success with your new business!

5つ星のうち5の評価

Nothing but good experiences

Joining and training has, so far, been incredible. Regular check-ins, no end of encouragement, quick and accurate answers to my questions and concerns and all round lovely people. Special thanks to Sue L, Kristina S and Dawn B for everything they’ve done.
If only I could win a round of Kahoot, then it would be a perfect onboarding!

2024年10月28日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thankyou for your lovely words we are delighted you have joined the community and looking forward to seeing your business flourish.

5つ星のうち5の評価

5* onboarding experience

Since my initial call with Julia almost two years ago, my experience of the onboarding journey with Travel Counsellors has been exceptional. Never pushy, always there to answer my questions and offer support, Julia was a pleasure to work with. I attended a Discovery day at Venus which I would highly recommend to anyone interested in moving ahead with Travel Counsellors and was made to feel welcome by everyone I met. The support has continued throughout the induction with Kristina - TC really cares about its people as well as its customers. A 5* experience in my opinion.

2024年10月25日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your kind words Stacey wishing you all the very best with your new business!

5つ星のうち5の評価

I recently contacted Travel Counsellors…

I recently contacted Travel Counsellors for a quote regarding a cruise, flights and hotel stays. I was worried my request was complicated due to where I was traveling from and what we needed. However, we received an email the following day from Lisa Byers and Emma Otter with a full itinerary. Everything was done for us and I cannot recommend this service enough. Thank you for all your hard work and help.

2024年10月26日
自発的なレビュー
5つ星のうち5の評価

What a brilliant bunch!

What a brilliant bunch at Travel Counsellors. Julia has been brilliant from the first enquiry, informative and encouraging but never pushy. We also visited the Venus building in Manchester and were made to feel so welcome, spending the day there meeting all the team. The on boarding process ran smoothly and everything I needed to start my course came out on time. I, alongside a great group of others, have just completed our initial training with the fantastic Kris who has the patience of a saint and never made me feel like I was bothering her once, despite my endless questions and shouts for help! Everyone that I came into contact with over the two weeks has been amazing and very supportive and I am very grateful for all their help. I really look forward to meeting everyone again and meeting up with our group. Thanks again everyone

2024年10月25日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your kind words Jo, we wish you every success with your new business!

5つ星のうち5の評価

Not rushed and patient!

One of the best thing I liked was that I was not pressured or rushed into making my decision to become a TC.
Sue took the time to understand my situation, the timings that I was working to and was always at the end of the phone if I had a question…and I had soooo many!

2024年10月7日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your kind words Shona we are delighted to have you as part of the community. Wishing you every success with your new franchise.

5つ星のうち5の評価

Ashley was always there to answer any…

Ashley was always there to answer any queries I had regarding joining TC and always put my mind at ease regarding the help and support that would be available to me going forward. She was knowledgeable and professional as well as approachable and friendly at all times.

2024年4月16日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks so much Fiona, you was a pleasure to work with.

5つ星のうち5の評価

Great training plan

Great training plan. Dawn is very helpful

2024年9月30日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thanks for the lovely review Debbie wishing you all the best!

5つ星のうち5の評価

I recently completed the onboarding…

I recently completed the onboarding process with Travel Counsellors, and I was really pleased! The whole experience was seamless, informative, and incredibly personal. From start to finish, I felt well-supported, with everything explained clearly and in a way that made the process feel easy.

A special shoutout to Ashley, who went above and beyond to answer all my questions. She was always available, kept me informed at every step, and ensured everything happened as expected.

2024年6月3日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you so much for your kind words Keeley! I'm really glad to hear that your onboarding experience was seamless and that you felt well-supported throughout the process. It was a pleasure working with you. Wishing you all the best on this exciting journey with Travel Counsellors!

5つ星のうち5の評価

I started as a Travel Counsellor in September 2024

I started as a Travel Counsellor in September 2024. From my first day of induction the support on hand has been second-to-none. A combination of the franchise team, the learning & training team and the relationship management team have made the transition so much easier despite the daunting step of starting up a travel business with zero experience. The learning process with my induction team (11 others who are in the exact same boat as me) make the whole process a lot less lonely too. If you're thinking about making the leap but not entirely sure - do it! You've got a whole cheerleading team cheering you on.

2024年9月9日
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for your kind words Yasmin we wish you all the very best with your new business

5つ星のうち5の評価

Amazing 3 months!

I joined travel counsellors just over 3 months ago and the process has been amazing so far! Even though I am technically self employed the support and training is unmatched at every step.

From the very start I felt they were a company I wanted to be a part of! Ashley spoke me through the whole process and was very informative around what Travel counsellors is all about. I took the plunge and haven't looked back! Cant wait to see where this journey takes me. Thanks

2024年9月27日
自発的なレビュー
Travel Counsellors - Becoming a Franchisee ロゴ

Travel Counsellors - Becoming a Franchisee からの回答

Thank you for the amazing feedback Holly! We're thrilled you're enjoying your journey with us so far. It’s great to hear our support and training have been helpful, and we're excited to see where your journey with Travel Counsellors takes you.

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