Perfume Extract レビュー 109

Perfume Extract からの回答

2026年4月24日

Thanks for taking the time to leave a review — we really appreciate it, and we’re glad you’re happy with the quality of the products and the delivery speed.

Just to clarify the context of your email about order #47280: you were asking whether we could send you a confirmation email for your order, as you hadn’t seen one come through after purchasing.

An order confirmation was sent shortly after your purchase, and we also resent it after your email to ensure you had it. In some cases, these emails can end up in spam or be filtered depending on the email provider, which may explain why it wasn’t visible at your end.

Thanks again for your support, and we look forward to being of service to you again soon.

Perfume Extract からの回答

2026年4月1日

Thank you — we really appreciate you taking the time to leave a review. We’re glad you were happy with your experience and hope to see you again soon :-)

Perfume Extract からの回答

2026年3月16日

Thank you very much for the kind feedback — we’re really pleased to hear you were happy with the service, dispatch time and the products.

We truly appreciate your support and look forward to serving you again soon :-)

Perfume Extract からの回答

2026年3月3日

Thank you so much for your kind review!

We’re delighted to hear that our product range is supporting your business and that you’ve had a great experience with our customer service.

We truly appreciate your support and look forward to serving you again soon :-)

Perfume Extract からの回答

2026年3月3日

Thank you so much for your kind review!

We’re delighted to hear that you’re enjoying our product selection, packaging, and speedy delivery. Knowing that you keep coming back truly means the world to us — your continued support is the biggest compliment we could receive!

We look forward to serving you again soon :-)

Perfume Extract からの回答

2026年1月30日

Thank you very much — we really appreciate you taking the time to leave a review. We’re glad you were happy with your experience and hope to see you again soon :-)

Perfume Extract からの回答

2026年1月30日

Thank you very much for the kind feedback — we’re really pleased to hear you were happy with both the service and the products.

We always aim to dispatch orders promptly, so it’s great to know that made a difference. Your support is genuinely appreciated, and we look forward to being of service to you again in the future :-)

Perfume Extract からの回答

2026年1月26日

Thank you so much for your kind review!
We’re really pleased to hear that you’re happy with the products and packaging. Your recommendation means a lot to us, and we’re delighted to welcome you as a regular customer. We look forward to serving you again soon :-)

Perfume Extract からの回答

2026年1月14日

Thank you so much for taking the time to leave such a thoughtful review.

We’re really pleased to hear that the quality, clarity, and performance of the materials met and exceeded your expectations, especially in your own formulations. It’s great to know the packaging, labelling and overall experience reflected the standards we aim to maintain.

Hearing that our materials have already elevated your blends means a great deal to us. Feedback like this genuinely motivates us.

Thank you again for your recommendation and trust — we look forward to supporting your perfumery work again soon:-)

Perfume Extract からの回答

2026年1月6日

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and the speed in which your order arrived during the festive period. We look forward to being of service again soon :-)

Perfume Extract からの回答

2026年1月6日

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and the speed in which your order arrived during the festive period. We look forward to being of service again soon :-)

Perfume Extract からの回答

2026年1月6日

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with the products and look forward to being of service again soon :-)

Perfume Extract からの回答

2026年1月6日

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Perfume Extract からの回答

2026年1月6日

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Perfume Extract からの回答

2025年12月4日

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Perfume Extract からの回答

2025年11月12日

We appreciate your feedback Howard. Just to clarify - the solvent and dilution details are displayed in the product description for each ingredient. If an ingredient is neat (pure and undiluted), it appears as “Solvent: none.” Where a material is diluted, it’s shown as, for example, “Solvent: DPG @ 10%” or “Solvent: Ethanol @ 1%.” This ensures every product clearly indicates whether it’s supplied neat or diluted.

A free shipping option was available at checkout for orders over £50, and we can see this has been successfully used on your previous orders — so it appears it wasn’t selected before completing checkout this time. For future orders, we recommend contacting us directly if you have any questions or issues regarding free shipping prior to completing your order, so we can help resolve any potential problems before checkout.

Regarding ingredient names, some materials appear under multiple names or trade synonyms, which is common in perfumery as different suppliers and regions often use alternative naming conventions. For clarity, we always include synonyms within the product description. This also gives customers a choice — even if you already have the ingredient under a different name, you may prefer a variant from a different supplier. Subtle differences in aroma and character can occur due to plant variety, geographical origin, time of harvest, extraction methods, and even slight variations in isomer composition, purity, solvent, or minor additives, despite the same CAS number.

Think of it like bottled water: H₂O is H₂O (same CAS number), but Evian, Fiji, and local spring water all taste slightly different due to minerals and source — fragrance molecules behave in a similar way.

We hope you enjoyed the free samples included with your orders, as well as the upgrades to shipping and bottles.

Thank you again for your orders and for sharing your thoughts.

Warm regards,
The Perfume Extract Team

Perfume Extract からの回答

2025年11月11日

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Perfume Extract からの回答

2025年11月11日

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Perfume Extract からの回答

2025年11月11日

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)

Perfume Extract からの回答

2025年11月11日

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re happy with your recent shopping experience and we look forward to being of service again soon :-)