Easy to order pendant alarm on line and I didn’t need assistance it was all very straight forward. Installing the alarm after setting up the account was very easy with the system talking you through s... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... もっと見る
Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... もっと見る
企業が回答しました
Fast delivery and my husband had a fall within a week of installation. The system worked amazingly and the alarm was promptly responded to. They called the ambulance and escalated the call some time... もっと見る
企業が回答しました
企業情報
当該企業による記述
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
連絡先
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, 英国
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
4.7
優良
235件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service which gives me peace of…
Great service which gives me peace of mind knowing I can be notified straight away if my mums in trouble.
2026年7月9日
Personal Alarms from Age UK Trading からの回答
Hi Lindsey,
We're so glad to hear our service provides you with such important peace of mind regarding your mum's well-being. Thank you for your kind words.
Kind regards,
Hilary
No problems.
2026年7月9日
Personal Alarms from Age UK Trading からの回答
Hi David,
Thank you for your review.
Kind regards,
Hilary
Personal Alarms from Age UK Trading からの回答
Hi Kevin,
We are so pleased to hear you had such a positive experience with our service. We truly appreciate your kind words.
Kind regards,
Hilary
You are always there for me it’s…
You are always there for me it’s reassuring for my family and myself wherever I am, I recommended you to a friend today, thanks 🌞
2026年7月9日
Personal Alarms from Age UK Trading からの回答
Hi,
We are so pleased to know that we provide such reassurance for you and your family. We truly appreciate you recommending us to a friend!
Kind regards,
Hilary
I havnt had yo use the alarm as yet but…
I havnt had yo use the alarm as yet but was very impressed when I tried the practice
2026年7月9日
Personal Alarms from Age UK Trading からの回答
Hi Carol,
We're glad to hear our alarm's practice mode left such a positive impression on you. Thank you for your kind words!
Kind regards,
Hilary
Excellent work
Everything was explained to me in full. The setting up was explained and I found it very easy to use.
2026年6月12日
Personal Alarms from Age UK Trading からの回答
Hi,
We are so pleased to hear that everything was explained clearly and that you found the setup process easy to follow. Thank you for your positive feedback!
Kind regards,
Hilary
Successful first use.
The alarm was successful on its first real use. Help arrived very quickly.
2026年5月14日
Personal Alarms from Age UK Trading からの回答
Hi Mark,
We are so pleased to hear that our alarm system performed successfully when it was needed most. It's wonderful to know that help arrived quickly.
Kind regards,
Hilary
I find that my pendant alarm works…
I find that my pendant alarm works well.
I would be helpful to be reminded. technically ,when the battery was low, or v low,
Fortunately I have not had to use it in any dramatic way - it is good to realise that it works well - so far.
09/07/26
2026年7月9日
Personal Alarms from Age UK Trading からの回答
Hi Mrs Cohen, thanks for taking the time to leave a review and we hope your personal alarm provides you with reassurance in the future.
Excellent service and call centre staff…
Excellent service and call centre staff really helpful
2026年7月9日
Personal Alarms from Age UK Trading からの回答
Hi Dorothy,
We are so happy to hear you had such a positive experience with our service and call centre staff. We truly appreciate your kind words.
Kind regards,
Hilary
Immediate response to ‘alarm’ when I…
Immediate response to ‘alarm’ when I accidentally dropped the medallion when dressing. Thorough but polite request for reassurance that I was ok.
2025年9月1日
Personal Alarms from Age UK Trading からの回答
Hi,
We're so glad to hear about our prompt response and the politeness of our team when you accidentally activated the alarm. We always aim to ensure your well-being.
Kind regards,
Hilary
I have had my watch for some years now
I have had my watch for some years now, and although I have not had to call for help so far I check it regularly and have always received prompt and helpful response from your staff.
The only hiccup was when the charger magnetic connection needed replacing after about a year.
Otherwise I have been very pleased with the security it offers.
2026年7月9日
Personal Alarms from Age UK Trading からの回答
Hi Gilly,
We're so happy to hear that our team has consistently provided prompt and helpful support. We appreciate you highlighting the reliability of our security features. We also acknowledge the issue you experienced with the charger and are glad it was resolved. Thank you for your valuable feedback!
Kind regards,
Hilary
Care alert service
From the first conversations with you the people I dealt with were very efficient, understanding and supportive
2026年3月11日
Personal Alarms from Age UK Trading からの回答
Hi Thurza,
We're so happy to hear that our team was efficient, understanding, and supportive during your interactions with us. Thank you for sharing your positive feedback!
Personal Alarms from Age UK Trading からの回答
Hi Janet
We're so glad to hear our service meets your expectations. Thank you for your kind words!
Kind regards,
Hilary
Wonderful reassuring service
When the button is pressed I get a quick friendly response. The operator stays in contact with me untill help has arrived of which is very reassuring.
In all the serves is perfect.
2026年7月8日
Personal Alarms from Age UK Trading からの回答
Hi Elizabeth,
We are so pleased to hear that our service provides you with such reassurance and that our team's quick and friendly responses meet your expectations. We truly appreciate your kind words.
Kind regards,
Hilary
Personal Alarms from Age UK Trading からの回答
Hi Claire,
We're happy to hear that ordering and setting up was easy for your mother-in-law. We appreciate your positive feedback.
Kind regards,
Hilary
Personal Alarms from Age UK Trading からの回答
Hi,
We're delighted to hear you found our service helpful and friendly, and appreciate your kind words about our post-setup care. Thank you for your positive feedback!
Kind regards,
Hilary
Supportive customer service
I had to have the fall alert removed as it was too sensitive but the company were helpful and supportive. The personal alarm gives me peace of mind in the house and garden in case I need help.
2026年7月8日
Personal Alarms from Age UK Trading からの回答
Hi Geraldine,
We're so glad to hear our team provided helpful support regarding the fall alert. It's wonderful that the personal alarm now offers you peace of mind both at home and in the garden. Thank you for sharing your positive experience with us!
Kind regards,
Hilary
Excellent customer service
Excellent customer service . So glad we got one . Piece of mind
2026年7月8日
Personal Alarms from Age UK Trading からの回答
Hi Linda,
We're so glad to hear our customer service provided you with peace of mind. Thank you for your wonderful feedback!
Kind regards,
Hilary
very nice friendly staff
2026年7月8日
Personal Alarms from Age UK Trading からの回答
Hi Angela,
We are so happy to hear that our team made such a positive impression on you. We truly appreciate your kind words!
Kind regards,
Hilary
Only used when alarm gone off…
Only used when alarm gone off accidentally but always polite and helpful.
2026年6月30日
Personal Alarms from Age UK Trading からの回答
Hi Alexandra,
We're happy to hear that our team has been polite and helpful during your interactions with us. We appreciate your positive feedback!
Kind regards,
Hilary
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