Personal Alarms from Age UK Trading レビュー 

235
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Easy to order pendant alarm on line and I didn’t need assistance it was all very straight forward. Installing the alarm after setting up the account was very easy with the system talking you through s... もっと見る

5つ星のうち3の評価

The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... もっと見る

5つ星のうち5の評価

Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... もっと見る

企業が回答しました

5つ星のうち5の評価

Fast delivery and my husband had a fall within a week of installation. The system worked amazingly and the alarm was promptly responded to. They called the ambulance and escalated the call some time... もっと見る

企業が回答しました

企業情報

  1. 救急サービス
  2. 緊急電話ボックス
  3. 在宅医療サービス
  4. ホーム ヘルパー業
  5. モビィティ装置提供業者
  6. 高齢者介護

当該企業による記述

Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

235件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(235)

過去12か月のレビュー数: 235

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Because I live in s barn with very…

Because I live in s barn with very thick walls mobile reception very bad. This alarm was able to receive a signal and I can connect through my mobile which I always carry with me. As yet have only used it for testing. Hope I never have to!

2026年2月5日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Elisabeth,
We're so glad to hear our alarm system is working well for you. It's reassuring to know you have that connection. We hope you never need it either, but we're here if you do. Thank you for your review.
Kind regards,
Hilary

5つ星のうち5の評価

Personal Alarm…

Very happy with all assistance from all concerned.

2026年1月18日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi June,
We're so happy to hear that our team provided you with excellent assistance. Your positive feedback means a lot to us!
Kind regards,
Hilary

5つ星のうち4の評価

Personal alarm - a two - way process

My personal alarm is as requested ; and it turns out to be a very stylish wrist watch ! I received clear information about how the alarm process works . But unfortunately it arrived in a box which did not contain the equally important Key Safe . Which suggests that my personal circumstances - no family or keyholder friends - was not adequately understood/registered.

2026年6月23日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Michael,
Thank you for sharing your recent experience. We are sorry to hear that there was a delay between the delivery of your alarm and your key safe order. I will feed this back to the relevant team.
Kind regards,
Hilary

5つ星のうち5の評価

The service I received after I used my…

The service I received after I used my alarm helped me to calm down and deal with situation.

2026年4月19日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Dear Joy,

Thank you for sharing your experience: We're glad found reassurance in our service when needed.

Charlie

5つ星のうち5の評価

Delivery was rapid

Delivery was rapid, installation was straightforward, testing the line was incident free, and the pendant stood the shower test with flying colours - i.e. it was water proof!

2026年6月5日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Dear Colin,

Thank you for sharing your positive experience! We look forward to providing continued support.

Charlie

5つ星のうち5の評価

Very easy to set up and use

Very easy to set up and use. Efficient service.
Gives some peace of mind to the wearer and family.

2026年7月8日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Belinda,

Thank you for sharing your feedback - we're glad to hear our service provides peace of mind.

Charlie

5つ星のうち5の評価

Wonderful and helpful people to help…

Wonderful and helpful people to help set up and manage this excellent service. My Mum has this, it's fantastic peace of mind for us both. I certainly recommend them to everyone wanting "protection " for a vulnerable person.

2026年4月21日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Dear Linda,

Thank you for sharing your experience! We're glad to hear you find peace of mind in our service. We look forward to providing continued support.

Charlie

5つ星のうち5の評価

Alarm was well tested out by you in 7…

Alarm was well tested out by you in 7 locations in and near home.Design of pendant good so that it doesn't go off accidentally.

2026年7月8日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Sheila,

Thank you for the positive feedback on the design of the alarm!

Charlie

5つ星のうち5の評価

Excellent service

Easy to arrange, easy to install,
We have only used it twice and both of them was by accident when My Mum pressed the alarm by mistake, the company rang us within seconds, they were very understanding that it haf been pressed by accident, both times the caller was really polite and friendly to talk too, checking Mum was alright, the alarm when pressed is loud, Mum wad able ti speak to the caller from another room from where the device is installed with no issue, would highly reccomend, gives us the family piece of mind knowing if Mum is in the house by herself and anything was to happen there's help at hand to allert us

2025年10月13日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Allison,

Thank you for sharing your experience. We're glad to hear you've found our service responsive and reassuring! We look forward to providing continued support.

Charlie

5つ星のうち5の評価

Help in an emergency

The answer from the call centre was very quick when I pressed the button on the pendant. The handler was efficient, and calm and her questions were to the point and searching. Whilst attempting to assess the situation, she was reassuring me. I felt that I had confident help and support. Thank you.

2026年5月27日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Dear Jane,

Thank you for sharing your experience. We're glad you've found our team efficient and reassuring. We look forward to providing continued support.

Charlie

5つ星のうち5の評価

great device…

This device does so much more than many others. in particular, it works anywhere . not tied to a base station .

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Dear Robert,

We're glad to hear your positive feedback on the 24/7 cover your alarm provides!

Charlie

5つ星のうち4の評価

I have been delighted with the service…

I have been delighted with the service you provide with the alarm. There is always a person who answers the alarm. I did have to use it after a fall, and my neighbours were with me in no time, and the emergency services arrived ten minutes later.
I have knocked off a star because of the design of the wrist alarm which comes undone unless I use a rubber band to hold the strap in place.

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Gill,
We are so pleased to hear our alarm service provided such prompt assistance during your fall, and that your neighbours and emergency services arrived quickly. We truly appreciate you sharing your positive experience with us. We also appreciate your feedback regarding the wrist alarm's design. Please feel free to call our Customer Service team on 0800 0121321 if you require the wrist strap to be replaced.
Kind regards,
Hilary

5つ星のうち5の評価

Prompt delivery

Prompt delivery, helpful to set up and when accidentally pressed button an extremely quick response.
Easy to use and also no need for landline which is really helpful

2026年6月24日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Thank you for your positive feedback - we're glad to hear you find our service reliable and effective.

Charlie

5つ星のうち5の評価

Very caring

Very caring, very understanding, very reliable and always there

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Jayne,

Thank you for your kind words - we value the positive feedback!

Charlie

5つ星のうち5の評価

Reliable help when needed

I have had a fall when I broke my hip when I was in the garden. The paramedics were sent to me. When I fell at home I had a quick response and key holder was soon with me. I rate this as good help.

2026年6月21日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Dear Celia,

We're glad to hear you felt supported and reassured by our service in your time of need. Thank you for the positive feedback.

Charlie

5つ星のうち5の評価

Excellent service

Excellent service. Prompt and friendly response to any enquiries. Highly recommend

2026年7月7日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Eileen,

Thank you for your kind feedback!

Charlie

5つ星のうち5の評価

GOOD SERVICE

Always quick to answer very friendly and understanding cannot fault

2026年5月17日
Personal Alarms from Age UK Trading ロゴ

Personal Alarms from Age UK Trading からの回答

Hi Annette,

Thank you for your kind words! We appreciate the positive feedback.

Charlie

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