Easy to order pendant alarm on line and I didn’t need assistance it was all very straight forward. Installing the alarm after setting up the account was very easy with the system talking you through s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... もっと見る
企業が回答しました
Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... もっと見る
企業が回答しました
Fast delivery and my husband had a fall within a week of installation. The system worked amazingly and the alarm was promptly responded to. They called the ambulance and escalated the call some time... もっと見る
企業が回答しました
企業情報
当該企業による記述
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
連絡先
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, 英国
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
4.7
優良
236件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I couldn’t live without it
I couldn’t live without it. It makes me feel safe when I am walking in the garden and indoors .Plus my Family know I am wareing it and know if I have an accident they will know quickly.
2026年7月6日
Personal Alarms from Age UK Trading からの回答
Hi,
We're so happy to hear our product provides you with such a strong sense of security, both indoors and out. Knowing your family is reassured brings us great satisfaction. Thank you for sharing your positive experience!
Kind regards,
Hilary
Happy !!
Because i had no other option but to change my care link due to council now not doing it !
2026年5月11日
Personal Alarms from Age UK Trading からの回答
Hi Vivki,
We appreciate you sharing your experience with us and glad we were able to support you in your change.
Kind regards,
Hilary
Very easy to setup
2026年5月21日
Personal Alarms from Age UK Trading からの回答
Hi Una,
Thank you for your kind feedback.
Kind regards,
Hilary
I have had my personal alarm for only a…
I have had my personal alarm for only a few weeks and so far everything has worked perfectly.No problems at all.
2026年7月6日
Personal Alarms from Age UK Trading からの回答
Hi Mary,
We are so glad to hear that your personal alarm has been working perfectly for you! We appreciate your positive feedback.
Kind regards,
Hilary
Has been a very positive and essential…
Has been a very positive and essential service on many occasions and will continue to do so.
2026年7月2日
Personal Alarms from Age UK Trading からの回答
Hi Sheila,
We're so glad to hear our service has been consistently positive and essential for you. We appreciate your kind words!
Kind regards,
Hilary
Excellent in every way
Excellent in every way, every thing stated over the phone and in the literature has been delivered. Great value for money.
2026年3月2日
Personal Alarms from Age UK Trading からの回答
Hi David,
We're so happy to hear that we delivered on our promises and provided great value. Thank you for your wonderful feedback!
Kind regards,
Hilary
Request for review sent to wrong person email-poor managment of personal detailsou have sent the request for a review…
You have sent the request for a review to a totally different customer. The names do not match. Surely this is a breach under GDPR guidelines.
Very poor service in relation to managing personal data
2026年7月4日
Personal Alarms from Age UK Trading からの回答
Hi Pauline,
We're truly happy to hear you had such a positive experience with us. Thank you for your wonderful feedback!
Kind regards,
Hilary
Personal Alarms from Age UK Trading からの回答
Hi,
Thank you for your kind review, we very much appreciate it.
Kind regards,
Hilary
keeping safe…
it gives me piece of mind ,i have only had to contact them once , which was dealt with quickly
2026年6月29日
Personal Alarms from Age UK Trading からの回答
Hi,
We're so glad to hear we provide you with peace of mind and that our team was able to assist you quickly when you needed us.
Kind regards,
Hilary
Very helpful staff and efficient and…
Very helpful staff and efficient and get the right help when required
2026年7月5日
Personal Alarms from Age UK Trading からの回答
Hi Margaret,
We're so happy to hear our team provided such helpful and efficient service. We appreciate your kind words!
Kind regards,
Hilary
I have had an alarm for some time
I have had an alarm for some time. I've had about about 3 calls on it. Every one has been answered virtually immediately and action taken straight away and dealing with extremely pleasant and knowledgeable operators. Happy bunny
2026年7月5日
Personal Alarms from Age UK Trading からの回答
Hi George,
We are so pleased to hear about your positive experiences with our alarm service and the prompt, helpful assistance you've received from our team. We truly appreciate you sharing your feedback!
Kind regards,
Hilary
Personal Alarms from Age UK Trading からの回答
Hi Mary,
We are so glad to hear that you had such a positive experience with our service. Your kind words mean a lot to us!
Kind regards
Hilary
I checked various websites to see what…
I checked various websites to see what was available. I found that this alarm was exactly what was the alarm that suited my needs. Plus it now gives me confidence now that I am finding walking and standing difficult and unsteady. Easy to set up and makes me feel more safe and secure
2026年6月14日
Personal Alarms from Age UK Trading からの回答
Hi James,
We're so glad to hear our alarm provides you with confidence and a sense of security, especially as you navigate new challenges with walking and standing. We appreciate you sharing your positive experience and finding our product easy to set up. Thank you for your kind words!
Kind regards,
Hilary
Personal Alarms from Age UK Trading からの回答
Hi,
We're so happy to hear our alarm provides you with reassurance. Thank you for sharing your positive feedback with us!
Kind regards,
Hilary
Personal Alarms from Age UK Trading からの回答
Hi Pam,
Thank you for sharing your feedback about our helpful Customer Service team. We really appreciate it.
Kind regards,
Hilary
The personal alarm appears to be satisfactory…
The personal alarm appears to be working well even though I have not yet needed to press the alarm. My only complaint is that I seem to be forever charging it up, although I do accept that I get almost daily texts/emails warning me that the charge is down to 20%/10%. I assume this is due to the fact that the alarm is permanently connected to the GPS system
2026年7月3日
Personal Alarms from Age UK Trading からの回答
Hi Tony,
We appreciate your feedback and are glad to hear the alarm is working well for you. We understand your concern about the frequent charging notifications. The continuous GPS connection does contribute to battery usage, if you have any further concerns, please feel free to contact our Customer Service team on 0800 0121321.
Kind regards,
Hilary
A very prompt reply
A very prompt reply to my alarm going off late at night gave me great confidence in the system. The responder was both courteous and efficient, despite the alarm being a
mistake and entirely my fault.
2026年7月2日
Personal Alarms from Age UK Trading からの回答
Hi Mike,
We're glad to hear our prompt response to your alarm provided confidence in our system. We appreciate you acknowledging our team's courtesy and efficiency, even when the alarm was unintentional.
Kind regards,
Hilary
A system with clear instructions to set up.
As an 80 year old, I found that the system was fairly staightforward to set up and on the two occasions that the alarm has been set off, the response was swift and clear.
2026年7月3日
Personal Alarms from Age UK Trading からの回答
Hi,
We're so glad to hear that our system was straightforward to set up for you. We truly appreciate your positive feedback regarding the swift and clear response you experienced. Thank you for sharing your experience with us!
Kind regards,
Hilary
Staff
Everyone is so polite whenever my alarm goes off. I'm still getting used to it. I find it hard to cancel it, but on this occasion the helpfull lady said to hold the button until it says Cancelled. Sorry I forgot the ladies name.
2026年7月1日
Personal Alarms from Age UK Trading からの回答
Hi Sandra,
We appreciate you taking the time to share your experience. We are happy to hear our team was polite and helpful in guiding you through the alarm cancellation process. We understand that new systems can take some getting used to, and we are always here to assist.
Kind regards,
Hilary
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