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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

The WORST company in living memory. FALSIFIED records then non existent service or contact with customer for simple tasks. Incorrect contact details, email ignored, phone never answered, messages not... もっと見る

5つ星のうち5の評価

I recently traded in my old car and bought a new one from Peter Vary in Motherwell. From start to finish we dealt with Kelly Bates and I cannot fault the customer service we received at all from Kelly... もっと見る

5つ星のうち5の評価

I can't say enough good things about the Peter Vardy Leasing Team. The steps were simple and clear to follow. I had no trouble understanding anything after Brian's thorough explanation, and Alison qui... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently leased car with Peter Vardy with my contact being Darren Docherty. Darren was great throughout the whole process and left no stone unturned. I had previously used Darren when we worked... もっと見る

企業情報

  1. オート ファイナンス・ローン会社
  2. カーディーラー
  3. レンタカー 代理店

当該企業による記述

We collaborate with the leading leasing company funders to provide a wide choice of amazing and limited access deals and have direct relationships with major vehicle manufacturers to create exclusive leasing offers direct to the public. In addition, the Peter Vardy Motor group also owns a franchise portfolio including BMW, MINI, Jaguar, Land Rover and Porsche and we work closely in order to offer the very best value. At the centre of our business is our commitment to Giving Back, 10% of all profits are donated to charitable causes through the Peter Vardy Foundation. This is our ‘Just Cause’ and is the centrepiece of our organisation’s culture. We want our Guests to know that as well as getting access to lowest rentals they are also helping change the lives of the less fortunate for the better.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

194件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Terrible Avoid Avoid Avoid ,Got the…

Terrible Avoid Avoid Avoid ,Got the deal i wanted on the lease car i wanted on the Friday i mentioned that i was going to view the model on the Saturday at a dealership which i did i fell in love with it so first thing Monday morning looking forward to wrapping the deal up phoned Craige to then get told i should of done the deal on Friday as the lease deal has gone up ! Even though he knew our intention was to confirm we liked the car on the Friday so was the cost going up just because he now knew we was very interested ???? I wasnt playing games at all and pulled out the whole thing ,Peter vardy even waved the processing fee then on the Monday it was to be paid ! They need to state exactly what they are doing and not wasting genuine customers time ive Gone else where now and still not had this problem . Time wasters

2023年1月11日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Gill,


Thank you for your review.
We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further.

Regards,
Team PV

5つ星のうち1の評価

Make sure that you get everything in writing with this companyIt is some months now since we leased…

It is some months now since we leased our Nissan Leaf from a leasing company that Peter Vardy had passed us turned out.onto. This review is just to summarise how the maintenance part of the contract which we didn't want and have tried to cancel for the last 6 months has
We have used the maintenance service once during this period. The appointment was some weeks after we had complained resulting in wet upholstery due to the nonclosing window There was no courtesy car because we are too old to be lent one!
In the last six months we have paid for this unwanted maintenance service, on a car with 2 years makers guarantee, almost £500.
We were also told that the deal included a free week's holiday in Tenerife. This was never mentioned again after the lease was signed. We regret ever having used this company

2022年2月14日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi David,


Thank you for your review.
We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further.

Regards,
Team PV

5つ星のうち5の評価

Friendly, quick and reliable

Brian and Alison have provided a great service from the start. Friendly and responsive service and pleasure to deal with. Thank you for organising a quick turnaround on the vehicle given how desperate circumstances were. Highly recommended!!

2022年12月15日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Mobeen,

Thanks for leaving such a wonderful review. The team will be delighted to hear this.

Have a great day!

Regards,
Team PV

5つ星のうち5の評価

Great service

Great service! Highly recommended!

2022年12月14日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Lorraine,

It’s experiences like yours that keep us motivated! Thanks for your kind words.

We hope to see you again in the future.

Regards,
Team PV

5つ星のうち2の評価

I sent this email over a week ago and…

I sent this email over a week ago and have had no response.

The vehicle was picked up on the 24/01/23

I emailed in request of a complaint form.

Although I was given a date for collection, the time was very vague so it meant someone had to be available all day as I work 7.30-6pm.

I also received an email that the night before delivery you needed another image of the odometer and hoped after sending this I’d receive either some confirmation or clarification about what the next steps were.

Instead of a response, I was bombarded with multiple phone calls and voicemails the day of collection not the night before whilst I was at work teaching a class of 30 pupils which was very stressful.

I then got told someone was outside to collect the vehicle so had to stop my teaching and call my sister to open the door only to find no one was even outside. I also quickly sent over phone numbers of my mum and sister (which could have been passed on earlier if better communicated) but received no confirmation that you had the numbers and could stop contacting me only until I had to call Jodie (whilst working) to find out she she’d received them.

The man who collected the vehicle after finally contacting my sister had no documentation or anything my sister had to ask him if she could sign something to hand over the vehicle and he said there’s nothing to sign but she signed anywhere and took photo evidence of him taking the vehicle.

Your team have dealt with this with no professionalism. I was going to lease another vehicle through you as you were so swift with offering me a vehicle and for me to be paying the relevant admin fee but when it came to returning your communication has been poor and caused such anxiety.

I would like emailed confirmation that the vehicle has been returned back in the condition it was given in - to this day I still have not heard anything back.

2023年1月24日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi,

Thank you for your review.

We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further.

Regards,
Team PV

5つ星のうち5の評価

Great service from Peter Vardy staff…

Great service from Peter Vardy staff were very helpful speedy delivery good price

2022年12月1日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Christopher,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
Team PV

5つ星のうち5の評価

Great Customer Service

I Contacted Peter Vardy Leasing with a shortlist of Cars I was interested in Leasing and was fortunate to be connected to Craig Gemmell who was very knowledgeable about the cars I had selected.
I was really impressed with the in depth knowledge he seemed to know instantly about each vehicle, I have now shortened my list down and as soon as I'm ready to go ahead I will be getting back in touch with Craig!

2023年1月24日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Alistair,

Thank you for sharing your positive experience. We appreciate the feedback.

Regards,
Team PV

5つ星のうち5の評価

Ordered a new corsa and was dealing…

Ordered a new corsa and was dealing with Sohaib Ali who was totally helpful and went above and beyond from the beginning. Smooth service. Thanks again!

2023年1月24日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Victoria,

We’re happy to hear you had such a positive experience with our team! Hope you’re enjoying your new car.

Regards,
Team PV

5つ星のうち5の評価

Excellent and pain free service from…

Excellent and pain free service from Peter Vardy Leasing. Great price, all completed swiftly and professionally. Colin and Alison were fantastic.

2023年1月19日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Catriona,

We’re happy to hear you had such a positive experience with our team! Hope you’re enjoying your new car.

Regards,
Team PV

5つ星のうち5の評価

The life of Brian

Dealing with Brian was a joy, fast and efficient.

2023年1月16日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Terry,

It’s experiences like yours that keep us motivated! Thanks for your kind words.
We hope to see you again in the future.

Regards,
Team PV

5つ星のうち5の評価

Really helpful

Spoke with Craig, he answered so many questions with regards to Buisness Contract Hire as we had never done it before. Really easy to speak with and really nice and a lovely Scottish accent!

2023年1月17日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Lauren,

Thank you for sharing your positive experience. We appreciate the feedback.

Regards,
Team PV

5つ星のうち5の評価

Very glad we went through Peter Vardy…

Very glad we went through Peter Vardy Leasing. Craig Lamont explained all our options very clearly without any pressure. Communication was excellent before during and after the car was delivered. We wouldn't hesitate using them again or recommending them. Great service!!

2022年12月13日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Doug,

Thank you for your five-star review!

It’s always lovely to hear when our hard work has paid off, the team will be delighted with your review.

Regards,
Team PV

5つ星のうち5の評価

Excellent Service

Hassle free, easy and pleasant service throughout the whole experience. Craig Lamont was very helpful and provided an exceptionally high quality service. I would highly recommend Peter Vardy leasing to anyone.

2023年1月11日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Andrew,

It’s experiences like yours that keep us motivated! Thanks for your kind words.

We hope to see you again in the future.

Regards,
Team PV

5つ星のうち3の評価

Hard to contact, slow to respond

What started with a very good service from the sales side from Craig, lots of communication and quick responses has turned into a fight to get any contact from the company. Promises made before Christmas have ended with me calling and emailing with no response. Dishonest about turn around times.

EDIT: Since my review: I did manage to get a response.

2022年12月22日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Louis,

Thank you for your review.

We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further.

Regards,
Team PV

5つ星のうち5の評価

Hassle free

Hassle free, easy to contact, emails answered quickly

2023年1月3日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Lynn,

Thanks for your 5 star review!

Regards,
Team PV

5つ星のうち1の評価

Really bad

Really bad. Please avoid. They don’t pay what they owe. They might be going bankrupt or just straight up terrible. Either way. Avoid!

2022年12月20日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi,

Thank you for your review.

We are sorry to hear of your experience. Can you contact customerservice@petervardy.com with more information so that we can investigate this further.

Regards,
Team PV

5つ星のうち5の評価

Excellent service

Swift responses, very polite and helpful staff. They would answer all queries in detail and made the process of leasing a car very easy. A specific mention for both Craig Gemmell and Alison Molloy who were instrumental in getting the lease sorted

2022年11月2日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Yusuf,

Thank you for sharing your positive experience. We appreciate the feedback.

Regards,
Team PVL

5つ星のうち4の評価

My experience with Peter Vardy leasing…

My experience with Peter Vardy leasing started off a bit rocky as I was misinformed about when I would receive the car. The date kept getting pushed back, so I spoke to Tommy, who found me a really good deal on another car and told me I could receive it before Christmas. I then received an email to say it wouldn't be ready until the end of December. I was a bit disheartened by this as I'd already gone through a few date changes but everything started looking up after speaking to the wonderful Alison Malloy, who went above and beyond to make sure I received the car before Christmas. She assured me that she would do the absolute utmost to make sure I got the car in time as long as I did everything I needed to do and managed to get me a car delivery date the very next week! Her customer service was impeccable, and I couldn't have been happier.

2022年12月14日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi Bianca,

Thank you for taking time to provide feedback.
We appreciate you giving us the opportunity to sort the small issues out and to ensure you are completely satisfied with the car and the experience.

Regards,
Team PV

5つ星のうち5の評価

A professional and responsive lease company.

I searched on line for a good lease deal on a Nissan Qashqai.
Peter Vardy Leasing showed a suitable car at an excellent price.
I spoke to Brian Thomson, who confirmed the best price for a car with metallic paint. He also said the car could be available to deliver within 4 weeks. (Other companies were very vague about availability.)
Brian has kept me up to date and provided all the necessary paperwork for me to complete the deal.

2022年11月17日
自発的なレビュー
Peter Vardy Leasing ロゴ

Peter Vardy Leasing からの回答

Hi,

Thanks for leaving such a wonderful review. The team will be delighted to hear this.

Have a great day!

Regards,
PV Leasing

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