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The Pet Genetics Lab レビュヌ 154

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TrustScore 5段階評䟡の4

4.1

バむオ䌁業
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

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5぀星のうち5の評䟡

Had to contact customer services to cancel one kit. They dealt with my request and refunded on receipt. Results were produced quickly so I would certainly recommend this company

5぀星のうち1の評䟡

Requested tests for our dogs breed. We have parents tests which are all clear. It is impossible for the dog to be anything other than clear for this particular test with clear parents. Results came b... もっず芋る

䌁業情報

  1. バむオ䌁業
  2. 医孊研究所

圓該䌁業による蚘述

PGL offers veterinary inherited disorder testing to ISO17025 standards utilising the latest next-generation DNA testing methods.

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4.1

ほが満足

TrustScore 5段階評䟡の4

154件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 60に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Scam

Scam. Don't order anything from them. You won't receive your parcel and when asked for refund they are quiet about that..

2026幎3月19日
自発的なレビュヌ
The Pet Genetics Lab ロゎ

The Pet Genetics Lab からの回答

Hi Katarina, We shipped your kit in January via Royal Mail Special Delivery. Royal Mail attempted delivery twice and when you didn't collect it from them they shipped it back to us. We emailed you when it arrived back to us with a photo of the returned kit plus the stickers royal mail had applied showing their attempts to deliver, but we received no response. You then emailed us a month later to ask where your kit was. We sent you the photo again and asked whether we had the correct address for you given Royal Mail had struggled to deliver. You responded with "I don't believe that story" despite us having provided images of the physical kit Royal Mail returned to us. We're sorry Royal Mail failed to deliver. Please feel free to leave them a 1-star review instead of us. Your refund has already been processed.

5぀星のうち5の評䟡

Great!

Great service in a timely manner. Highly recommend!

2026幎2月6日
The Pet Genetics Lab ロゎ

The Pet Genetics Lab からの回答

Thanks Jackie!

5぀星のうち1の評䟡


disappointed

Results from this company are not recognised by the kennel club and cannot be recorded on your dogs details.

2026幎1月12日
The Pet Genetics Lab ロゎ

The Pet Genetics Lab からの回答

Hi Frances, we are one of 90 veterinary genetics laboratories worldwide and the UK KC have a short list of 5-6 labs they accept testing from. The UK KC have always told their breeders to check which laboratories they will take results from. With respect, if you did not check with the UK KC what their requirements were that is not an issue to do with our laboratory.

5぀星のうち1の評䟡

Never received the DNA kit

2026幎1月20日
The Pet Genetics Lab ロゎ

The Pet Genetics Lab からの回答

Hi Kelly, We can see that you ordered our Avian Sexing test, which doesn't come with a sampling kit. The instructions for sending your sample are emailed to you within a few minutes of your order as the sample is plucked feathers. This is detailed on the test ordering page in bold text. Our customer services team have already replied to your email in this regard and re-sent you the sample submission forms. We look forward to receiving your feather sample. Kind regards, PGL

5぀星のうち5の評䟡

Good discounted price (when available)

Good discounted price (when available).
The process explained in a video and customer services answer via emails. They sent the swabs and a return envelope with clear instructions.
The testing itself sounds correct.
The result is online and the certificate can be printed.

2025幎11月6日
5぀星のうち5の評䟡

testing

never used your company and done any of these tests before. your person guided me through the whole process and was there if i needed any more help. excellent service

2025幎12月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Not recognised by kennel club

Not recognised by kennel club

After there reply to my rating, I’ve lowered the stars. I don’t appreciate crappy attitude from a buisness.

2025幎9月29日
The Pet Genetics Lab ロゎ

The Pet Genetics Lab からの回答

Hi Emma, we are one of 90 veterinary genetics laboratories worldwide and the UK KC (which is one of hundreds of Kennel Clubs worldwide) have a short list of 5-6 labs they accept testing from, which they are very public about. The UK KC have always told their breeders to check which laboratories they will take results from and even require that their own testing laboratory is used for their Assured Breeder scheme. They do prefer that breeders use the UK KC's own testing service. We have nothing to do with the UK KC and you've left us a bad review because you didn't check what the UK Kennel Club's requirements were before buying testing online.

5぀星のうち1の評䟡

Wrong results x2 no replies

Ordered colour panel for my dog and sent wrong results (brown merle that doesnt carry brown or merle).i sent photo of my dog and said its obviously incorrect and they blamed it on me saying i didnt swab well enough 🙄 they sent a second kit to redo to yet again get wrong results. When i emailed saying they are wrong again i have had no reply which is strange compared to there fairly quick replies to me asking why it was taking so long. I have now sent multiple emails over a few weeks and had zero reply. Shocking company that just takes your money and sends you there guess work, never again 🀬

2026幎1月23日
自発的なレビュヌ
5぀星のうち1の評䟡

Wrong results, terribly slow response

Well, my certificate tells me I have a black labrador. I am sat here looking at my yellow labrador wondering if I am mad. I have another yellow labrador in the house but no others. Furthermore, the other results are not the same as those I have had from two other laboratories (both Kennel Club approved). I raised a dispute as soon as I received the results in December, providing proof (a photo of my dog and the other test results) and have been patient but am now struggling to get a response. Whilst I would like it cleared up, I think I may have to accept the waste of money and time.

2025幎12月2日
自発的なレビュヌ
5぀星のうち2の評䟡

I find the website unhelpful the


I find the website unhelpful the Waiting times seem to be getting longer and they always seem to have special offer on the day after I’ve already ordered however they are cheaper than the rest so I will continue using them I feel that they should offer combination packs for example health testing and Bree testing

2025幎11月18日
5぀星のうち1の評䟡

I didn’t realise you are band from


I didn’t realise you are band from kennel club

2025幎11月17日
The Pet Genetics Lab ロゎ

The Pet Genetics Lab からの回答

Hi David, we are one of 90 veterinary genetics laboratories worldwide and the UK KC have a short list of 5-6 labs they accept testing from. The UK KC have always told their breeders to check which laboratories they will take results from. With respect, if you did not check with the UK KC what their requirements were that is not an issue to do with our laboratory.

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