Customer Service (Courtney) was amazing. She kept in touch from beginning to end. Also, the artwork was so realistic and done so well. They captured my late kitty in the Mouse Pad; Pillow and Throw... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I like the picture of my dog I just thought it was going to be on canvas like the 1 I ordered 2 years ago not just a paper poster in a cheap frame
Wow wow wow!!! What an adorable picture we got from our lovely Archie. Almost cuter than the real one😅. Absolutely amazing how the technology emphasises his features and captures his personality. Now... もっと見る
企業が回答しました
The ordering process was extremely easy and the response was quick. The artists I worked with on my portrait were incredibly patient with me and it was clear they genuinely wanted to capture every det... もっと見る
企業が回答しました
企業情報
当該企業による記述
(Previously Printed Pet Memories). PetPortraits.com specializes in creating beautiful, custom artwork that captures the essence of your beloved pets. Our talented artists transform your pet photos into stunning keepsakes, preserving precious memories for a lifetime. Experience top-notch customer service and exceptional quality with Pet Portraits.
連絡先
251 Little Falls Drive, 19808, Wilmington, 米国
- +1 888-565-8410
- support@petportraits.com
- petportraits.com
4.4
優良
118件のレビュー
ネガティブなレビューの 33％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I like the picture of my dog I just…
I like the picture of my dog I just thought it was going to be on canvas like the 1 I ordered 2 years ago not just a paper poster in a cheap frame
2026年1月27日
This is AI generated & printed on a home printer
This is AI generated, which I expected. However, I assumed the brushstrokes would be present. They are not. It looks like it was printed off a home computer. I chose PetPortraits because, online, it looked like brushstrokes would be present. PetPortraits was 3x the cost of competitors. NOT WORTH THE PRICE,
2025年12月14日
It came out beautifully
It came out beautifully. Picture great. Quality of frame excellent
2025年11月22日
Beautiful portrait
The artist did a wonderful job by capturing the personality of our cat in a very realistic portrait that I had to do a double take to see that it wasn’t a photograph. My husband will be thrilled with such a nice depiction of his favorite pet!
2025年11月24日
Portrait of Doug
I sent a good photo of my Doug and the artist I had did a very good job capturing his likeness. She really captured his eyes.
The whole process didn't take very long.
I am very satisfied with the picture.
2025年11月9日
Customer Service (Courtney) was…A+++. Courtney kept me up-to-date; was extremely kind and helpful. Courtney is a credit to Pet Portraits.
Customer Service (Courtney) was amazing. She kept in touch from beginning to end. Also, the artwork was so realistic and done so well. They captured my late kitty in the Mouse Pad; Pillow and Throw. I will be back and would recommend Pet Portraits highly. Another plus: owners contribute to animal humane causes!
2025年10月30日
Keepsakes
I’m the proud recipient of 5 gorgeous portraits commissioned by the talented artists at Pet Portraits. If you’re looking to immortalize your pet look no further, there are multiple styles to choose from.
2025年10月21日
Beautiful portrait.
We love our portrait of our Mildred. It adds so much love to our living room. I think Mildred loves it too!!
2025年9月15日
My Baby Girl
The site was easy to use.
The time it took to get them to me.
They look great in the frames.
LOVE IT ❤️
2025年8月8日
We lost our babies in 2018 and 2019
We lost our babies in 2018 and 2019. And the picture turned out great. Brought me to tears. Now I can see t hem everyday, anytime. So t hank you so much
2025年8月1日
Just didn’t look like my dog
Just didn’t look like my dog. Looked like a generic golden retriever picture with only slight edits.
2025年6月23日
Pet Portraits からの回答
Dear Kiara, thank you so much for your feedback.
We’re really sorry to hear your portrait didn’t capture your dog as you’d hoped. We understand how important it is for it to feel just right. We did notice that you approved the artwork before it was printed, but please know the artist would have been more than happy to make any changes if you had let us know you weren’t happy. 💛
One of our dedicated support team members has reached out to you, and we’d love the opportunity to turn your experience around.
Pet Portraits からの回答
Thank you so much for your kind words, Mark! We're so glad you loved your portrait — it means the world to us!
Beautiful for a gift
I ordered a portrait for my friend of her dog. She also loves Disney so I got the castle background and cartoon image. They sent the 1st draft very quickly and I love that you can make revisions to it. The final product was received quickly and it is very good quality. The paper is a nice thick paper and it was wrapped safely for shipping.
2025年3月11日
Pet Portraits からの回答
Hi Karen, thank you so much for this wonderful review! We’re thrilled to hear that your friend loved her portrait and that the Disney castle background made it extra special.
Didn’t have the halo
Ordered the halo one didn’t have it but sent me request for tips 3 times
2025年2月14日
Pet Portraits からの回答
Dear Sam, we're really sorry to hear about your experience—that’s not the service we strive for. If you didn’t receive your Halo portrait, we absolutely want to make it right. Our support team has reached out to you, and we truly appreciate your feedback and the chance to improve.
Really great customer experience and…
Really great customer experience and service, plus the finished product came out beautifully!
2025年2月3日
Pet Portraits からの回答
Hi Adonis, thank you for your glowing review! We appreciate your feedback and support.
Still have not received order 3.5 weeks…
Still have not received order 3.5 weeks after placing it.
2025年1月20日
Pet Portraits からの回答
Dear Sarah, we completely understand your frustration as your order was shipped on time, but USPS has reported a weather delay in your region. We’ll follow up with the carrier, and one of our dedicated customer service team members will reach out to you early in the new week with an update. Please let us know if there’s anything else we can do in the meantime, and we appreciate your patience.
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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