Phoenixcarcentre レビュヌ 

227
•
TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

Could not recommend highly enough! Service was brilliant. Everything ran smoothly and on time. Harry’s attention to detail was brilliant! Definitely recommend if you are looking to buy a new car!

5぀星のうち5の評䟡

Very professional dealership. Dealt with Dalton at first and at the end. Great guy but Jason stepped in and crunched the numbers best to suit me after a mix up with options. I travelled from Mancheste... もっず芋る

5぀星のうち5の評䟡

My wife just purchased a Hyundai i30 today and the process was straightforward and understood by us. Dalton helped with the car itself and part exchange of our old vehicle and Austin helped arrange t... もっず芋る

5぀星のうち5の評䟡

Can’t recommend Harry and Austin enough! Their communication and customer service were brilliant from start to finish. They were friendly, approachable, and never pushy, taking the time to ma... もっず芋る

䌁業情報

  1. 乗り物・運茞

圓該䌁業による蚘述

Phoenix Cars is a used car dealer in Winchester stocking a wide range of second hand cars at great prices. Visit us today for affordable used cars in Hampshire.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

227件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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4.7

すべおのレビュヌ

(227)

過去12か月のレビュヌ数: 26ä»¶

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5぀星のうち5の評䟡

Amazing Service

Graham, Dalton and the team were amazing, we found a van we liked and they made the process so easy and simple nothing was too much trouble. Great customer service, would definitely buy next car from Phoenix Cars

2024幎9月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic service

I've got to say that I have been the worst customer ever. But you were all so kind to me. I can honestly say that this company has been great. Outstanding service and I would recommend to anyone.
My new car is amazing and thank you once again for your patience and kindness to me. From the crazy lady.

2024幎8月12日
自発的なレビュヌ
5぀星のうち1の評䟡

I purchased a car for my wife and our


I purchased a car for my wife and our growing family, anticipating a reliable vehicle. Unfortunately, our experience has been far from satisfactory.

Within minutes of driving the car, the supposed "work" done on it became apparent as it began leaking oil all over the brakes. To make matters worse, I was required to pay a percentage of the repair costs despite the issue arising almost immediately.

In the short span of three months since the purchase, the vehicle has spent two of those months in various garages. Upon consulting with a knowledgeable individual, it was suggested to plug the car into a diagnostic tool. This revealed numerous faults, the most alarming being mileage manipulation.

I reached out to the seller to rectify the situation, requesting that they either take the car back and return my part exchange or compensate me in cash. Unfortunately, they refused, leaving me with no option but to seek legal assistance.

This experience has been deeply disappointing and stressful, and I cannot recommend this dealership based on the level of service and the issues encountered

2024幎7月9日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Rich, apologies that you have had some issues with the car. It was explained to you at the point of purchase that the particular car you were buying was a part exchange to clear that had covered 150k miles and was 16 years old and that we are unable to warrant cars of this age and mileage and was not a part of our warranted stock. We still helped you out with some of the costs as a goodwill with some initial issues you had. We are still waiting for proof from you with regards to the fault codes and to carry on that conversation. Regards Phoenix

5぀星のうち5の評䟡

Once again thet have delivered


Once again thet have delivered excellent service outstanding cars on their site. This is the second car I have bought off them.
2 year Warranty included too which was a bonus

2024幎6月26日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Thanks for the review Neal!

5぀星のうち5の評䟡

High Quality Customer Service

After saying goodbye to my old car, I was over the moon that my experience with Phoenix cars had me replacing it within a few days.
They couldn’t have been more helpful, communicative and friendly. Joe dealt with the financing side with clear communication and great organisation. I was taken for a lovely test drive and have been delighted with my new car. Thank goodness for Phoenix Cars and their wonderful staff!

2024幎6月1日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Rachael, thanks for your kind review, it was great meeting Wilbur and Ziggy too! Enjoy your car

5぀星のうち5の評䟡

Today my partner and I visited Phoenix


Today my partner and I visited Phoenix cars to look at a car we were interested in. On arrival we were met by the sales staff and were provided with a coffee while the car was being prepared. Prior to a test drive, they took it off to a garage to ensure we have plenty of fuel for a test drive. We traded in our old car, there was no haggling and it was all a very present experience from start to finish. Thank you

2024幎5月31日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Gary, thanks for your review!

5぀星のうち5の評䟡

Me and my partner was very weary about


Me and my partner was very weary about buying another car due to our old car being given to us in such a bad way by another dealership! We saw our new car and was certain we’d like it. Dalton was dealing with us and was brilliant, he was not pushy at all and even offered us to go away and have a think about it! The customer service from dalton and his colleagues was amazing and friendly. Something needs to now be sorted on our new car and dalton again is dealing with this with no problems at all which we really appreciate, can I add even getting the car In asap! Will definitely be coming back here for any cars I’d like to buy in the future! Thankyou everyone at Phoenix cars for the outstanding customer service and my stunning new car!

2024幎5月5日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Felicity, thanks for your review!

5぀星のうち5の評䟡

Brilliant customer service

My car broke down on the way to our European cross country journey due to major engine and gearbox failure. I was desperate and helpless. It was Saturday midday, I desperately needed a reliable motor to carry on with my journey... Found these guys online in Winchester and gave them a call. Told them what happened, and I needed help soon as possible. Gave them 12 hours to get my new car ready to go. From the moment they picked up the phone I felt safe. Sunday morning, my new Land Rover was waiting for me, all sorted ready for collection. Cannot express how grateful I am for the effort from the team at Phoenix Car Centre. They truly and honestly saved the day and our holiday. Done 4000 miles with the car since left the dealership in less than a week. No issues whatsoever. Again, thank you ever so much for your service. Brilliant effort!

2024幎4月20日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Zsolt, glad our car was a good companion for your long journey!

5぀星のうち5の評䟡

I have been looking for a new car for


I have been looking for a new car for sometime ,however I wasn't sure what I wanted , until one day of searching , I came upon Phoenix car center which is really local to me .
I can not fault the service , I was able to test drive the car without being accompanied . Austin and his team was very friendly, professional and made everything easy , even the fiance team were great . I am very happy with my new car .
What I would say , is mind the red bollards !! As I was Reversing my old car , I knocked into the bloody bollards ....ooosps . So embarrassing, but the team , made sure I was ok and took my car to check it over and removed the red paint .

2024幎3月16日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Sarah, thanks for your review!

5぀星のうち5の評䟡

Great experience

Recently used Phoenix for the purchase of a car for my 75 year old mother. We dealt with Harry and he was great. Very patient & tolerant with my nervous mother. He was friendly & helpful as well as putting her at ease. Very professional and not at all pushy. The whole team can’t do enough for you. Collection was seamless and Joe was great at this stage of the process. Would highly recommend.

2024幎4月19日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Jo, thanks for your review!

5぀星のうち5の評䟡

purchase of new vehicle

Recently purchased a new car from phoenix and couldn't of asked for a better experience, was very helpful with filling all the paperwork out and the part exchange of my previous vehicle

2024幎3月15日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Matty, thanks for your review!

5぀星のうち5の評䟡

First class service!

Excellent service from start to finish. Shout out to Dan he dealt with my queries and a few bits of work that needed doing quickly and efficiently. Great salesman in the making!!
Very happy with the mokka, was valeted to a high standard making it feel like you were leaving with a new car.
Will definitely recommend to others.

2024幎3月9日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Caz, thanks for your review!

5぀星のうち5の評䟡

Outstanding in every respect.

***Highly recommended.***
Outstanding service from start to finish. Very professional, friendly and knowledgeable sales team.
All my queries were promptly resolved - overall a faultless, straightforward, and enjoyable car-buying experience.
I absolutely love the car I bought from Phoenix Car Centre. It’s fabulous.
Thank you all so much!

2023幎12月21日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Thanks for your review!!

5぀星のうち1の評䟡

AVOID AT ALL COST! WORST DEALERSHIP I’VE DEALT WITH!

recently purchased a vehicle from Phoenix Car Sales, and the experience has been nothing short of a nightmare. The car they sold me came with a serious alignment problem that was not disclosed during the purchase, and now, they are outright refusing to rectify the issue, leaving me with a defective vehicle which has been parked up unable to use during Christmas period so had no transport and still waiting on tyres which I have ordered to arrive.

When I took the car on the dual carriageway I realised the car was shaking and few days later it started to lose air so I booked with a local well reviewed tyre place who took the wheel off and showed me exactly what happened which you can see below there is 2 holes in the tyre due to the alignment being completely off. They said the car went through ‘inspection’ so apparently it was all good to go but that lasted 2 weeks. I have contacted Phoenix car sales and told them the problem but I am getting nothing but excuses. I suggest everyone to take their custom else where who will look after you after car sales not just brushing you off when the car sale is done. This was a £26,000 graduation car for a family member which is no small amount and now I’m having to spend further more on tyres and alignment so thank you for ruining Christmas and graduation for us 👏🏜

2023幎12月1日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Rissan Bakth, Sorry you felt the need to leave this review. The car was inspected and driven and purchased by yourself in November, where you were happy with the car, if the car had a serious alignment problem then you would of known immediately as the steering would of been out and the 'shaking' would of been identified at the point of sale. We would never let a car leave our premises that had dangerous tires, it would make no sense as we have a reputation to maintain, if a car needs tires during our preperation-they are replaced. We cant be responsible for tires having punctures weeks down the line, when the car has driven so many hundreds, possibly thousands of miles as punctures can happen anywhere at any time.

5぀星のうち5の評䟡

Pheonix car centre were amazing from


Pheonix car centre were amazing from start to finish Dalton was professional from the start held the car for me an awaited funds an even delivered straight to my door hassle free I'd definitely use them again. Car is nice to, gave me what I wanted for my old car an a bit more too win win.

2023幎12月20日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Thanks for your review! We will pass your comments on to Dalton

5぀星のうち5の評䟡

The team were really helpful

The team were really helpful. Harry showed us the car we had gone to see and then it just so happened a car had just been part exchanged which we liked. When we had gotten back from a test drive on the first car they had hoovered the car they had just received and let us take it out for a test drive. When we got back Jason was really friendly and helpful and wasn't pushy. We agreed on the car and we then spoke to Joe regarding finance who again was really nice. The whole process from looking at a car to driving it home was simple and easy. Definitely recommend.

2023幎11月25日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Mrs Davis, thanks for your kind review and thanks for your business!

5぀星のうち5の評䟡

I have just Bought a Macan with ease from Phoenix


I have just bought a Macan from Phoenix cars which was so easy and a pleasure to experience. Dalton was very professional and flexible giving me time to explore the car, test drive in a relaxed way to ensure I made my choice on the purchase. The team were fully supportive throughout the process and I can truly say I enjoyed the experience and will buy from them again. The macan is a dream, as described 🀩
Simon W

2023幎11月15日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Simon, thanks for your review. Enjoy your Macan!

5぀星のうち5の評䟡

Brilliant service from start to finish

Brilliant service from start to finish. Cannot recommend Phoenix Car Centre enough. Dalton was extremely helpful with the purchase of our car and Graham helped with an issue (manufacturers issue) and replaced a part with no hassle at all. Would definitely recommend to family and friends and this will be our first place to look for any future vehicles.

2023幎11月5日
自発的なレビュヌ
Phoenixcarcentre ロゎ

Phoenixcarcentre からの回答

Hi Lorraine, thanks for your review and thanks for your business

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