Company claimed to be ELCAS accepted i paid deposit, 1 week later i had to call them back as they are not! I got told it was a technical issue and they will get back to me which took me out of the c... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The trainers are knowledgeable and very experienced in the field. The course is not easy, it's challenging and rewarding. You will learn skills for life, and discover things about yourself you m... もっと見る
I had a fantastic time on my recent FREC 3 course, great facilities in a decent location. Leon and Craig were excellent instructors and really know there stuff. Leon is a credit to the company and... もっと見る
Entire course it was very well explained, and all members of the staff friendly and very good communication. Definitely I will recommend Phoenix .
企業情報
さまざまな外部ソースから提供された情報
GLOBAL SERVICES We are honoured to lead the Close Protection and Tour Management industry worldwide. With our world class global portfolio of clientele, you can be rest assured that our experience will cater for all your requirements through a prestigious quality of security and facilitation. PHOENIX ACADEMY OF EXCELLENCE Phoenix provide a quality of training courses that exceeds the industry standard. Our operational experience will leave our delegate’s rest assured that they are receiving World Leading training from a World Leading operational company. Whether you are looking to be a Close Protection Operative, a door supervisor or a CCTV operator, you can rest assured that training with us will put you a level above your competition.
連絡先
Phoenix HQ, The Penthouse, 15th Floor, 62 Hagley Road, B16 8PE, Birmingham, 英国
- 08001244616
- info@phoenixgroupplc.com
- phoenixgroupplc.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
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Poor customer service, LIES
Company claimed to be ELCAS accepted i paid deposit, 1 week later i had to call them back as they are not! I got told it was a technical issue and they will get back to me which took me out of the cooling off period! Its now been 2 months of constantly chasing them up and being told someone from account would call me. Im £750 down as a soldier with a familiy thats a lot of money to loose, no one contacts you
AVOID at all cost
Entire course it was very well…
Entire course it was very well explained, and all members of the staff friendly and very good communication.
Definitely I will recommend Phoenix .
Inspiring team
As a female getting into the industry, only other women can understand how deeply daunting this could be. But the phoenix team (Jaye, Tom, and Lance specifically) all respected that and helped me learn what I need to learn, female-specific skill sets too. And on top of that, they treated me like the other men in the class, which in this industry is a valid approach - we’re all operatives first and foremost.
I knew what to expect from Phoenix before starting based on friend recommendations, but only when joining the class was I truly blown away by how amazing it all is.
I’ll forever be grateful to the Phoenix team for getting my foundation built for what I hope to be a strong and successful career.
Phoenix training
The phoenix course is difficult and demanding,but it enhances the discipline into people,and makes them work efficiently as a team. We comprehended fully the mentality of the close protection industry and put some more principles in our way of thinking and acting.
The course was very good
The course was very good and giving real life scenarios. Which was very good.
FREC 3
I had a fantastic time on my recent FREC 3 course, great facilities in a decent location.
Leon and Craig were excellent instructors and really know there stuff.
Leon is a credit to the company and a real asset and manages to teach in a style that I was able to relate to.
I am now looking forward to returning to Phoenix in the near future for my close protection needs
Good course
Good course. On a higher level with the standard of instruction and real world experience.
Well versed and Professional
The instructors were very professional and knowledgeable on what they were teaching us and were able to answer any questions we had in depth, they also made sure that everything taught to us was understood at every point.
Superb Course
The trainers are knowledgeable and very experienced in the field. The course is not easy, it's challenging and rewarding.
You will learn skills for life, and discover things about yourself you may not have known. Get comfortable being uncomfortable.
Combat day, evasive driving, team and foot formations, and the shooting range were stand out days.
My Experince
My experience in this course has taken me to another level in terms of leadership and communication, and I have really learned a lot from Lance and J and the individuals around me in the course.
Phoenix... the rounded training centre
I came with the intention to develop myself in a particular area. When I got to Phoenix, I realized that there were more than just CP training the tutors were into.
They were guidance counsellors, confidantes, psychologist and every bit of every character and personality you needed to support you along the journey.
Your strengths and weaknesses were highlighted and tested. I am grateful for the experience... Training were real life scenarios that positioned you where you would be and how you are expected to respond.
I would totally recommend this course to to be done at Phoenix. Tutors are well experienced and grounded in everyday needed.. from Surveillance - Hostile Ops. To be honest, it's gonna be a challenge but the ride is worth every minute of it.
Special thanks to Gov for the inspirational speech. Lance + Jermaine for "the hurry-ups"... and the ride we all experienced. Tom for guidance and behind the scenes task being completed.
All the others who played parts... much grateful.
I am forever grateful 🙏
Alot of effort put in
Fantastic course!
Absolutely amazing course! Very demanding throughout but that is the standards within the CP world, high expectations. I found the course to be very professional, the instructors Lance & Jay are two extremely passionate individuals and want to help guide you to the best of your ability. Not only the instructors but Tom from the team is extremely helpful and there to assist where needed. 100% would recommend anyone thinking of beginning there journey, to do it with Phoenix!
Had an awesome experience learning from the best in the industry.
Standards are very high and content delivery was spot on.Thank you to the team for their time and patience in training us to be qualified Phoenix CPO's.Wouldn't have gone anywhere else👏
Phoenix CP course
The course was well delivered by very knowledgeable instructors. My only real issue was not having time to eat but the benefits far outweigh the discomfort so can’t bring myself to knock a star off. All round great experience and I’ve definitely added to my skill set. I was more than happy and honoured to shake my instructors hands at the end of a successful course.
Company is going bust and still advertising
I paid for a CP top up course back in December, of which the company cancelled the course and promised a refund. After numerous phone calls and emails with Tom Russell and their accounts dept I had no choice but to escalate the matter as I was nearly £500 out of pocket. I’m a veteran and have been on the circuit for about 15 years The Company is registered as Zenith operators limited yet trading under Phoenix. This zenith however is being compulsory struck off but they are actively adverting courses on Facebook. Stay clear of this company. The photos to prove this are on a google review also about them. I’d also suggest using a company ran by ex military as these dominate the CP market.
Was an incredible experience
Was an incredible experience. Learnt so much and was humbled by my instructors. True legends and advocates to the security industry.
They have taught me what it means to be committed, to keep pushing and essentially what it takes to be a good CPO.
An experience I will never forget.
Thank you
Great experience
Great experience, I enjoyed it but was definitely challenging instructors where top notch thanks alot 👌
I enjoyed my time with pheonix
I enjoyed my time with pheonix, from the start I didn't know what to expect but the degree and level of which lance and jaye took to make sure we got all information we needed and the patiences they had to for each person showed there commitment to teaching us and trying to produce competent CPO's. I learned a lot from this course thank you again
great instructors very knowledgeable…
great instructors very knowledgeable with good ethics they push you to be a better person and excel in your tasks
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