Just purchased . 2 Phoenix new millennium black filters, for my Big Berkey. Extensive priming 10 minutes, The water goes through at 1 gallon in 6 minutes , that’s 10 gallon an hour almost as q... もっと見る
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If I could give 0 I would. I just called their “customer service” number to clarify something before placing my order and it’s a scam number. People are manning that number ONLY to try and collect you... もっと見る
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I like that the stainless steel spigot came standard. Customer service was very prompt answering a question I had before I ordered. I'm so pleased with the first machine I bought for my daughter that... もっと見る
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Purchasing the Phoenix Gravity 1.5G water filter system was a great choice. The company makes a beautiful product that works well. Everything shipped quickly and was as described. While I purchased th... もっと見る
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企業情報
当該企業による記述
Phoenix Gravity Water Filters excel at manufacturing world’s no#1 product that efficiently eliminates 99.99% contaminants. Our superior filtering solution ensures vital minerals for the human body are retained so that you always have access to healthy and fresh water.
連絡先
3.4
まあまあ
29件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cheaper and good quality
2024年11月27日
Phoenix Gravity Filters (USA) からの回答
Thank you for your feedback! We're thrilled to hear that you found our product/service to be both affordable and of good quality. Your satisfaction is our priority, and we look forward to serving you again.
Thanks,
Team Phoenix Customer Support
Phoenix Gravity Filters (USA) からの回答
Hey Gabriela!
Wow, thank you a million for your incredible 5-star rating! We're absolutely thrilled to hear that you're loving the crisp, refreshing taste of pure, clean water. Your feedback truly makes our day!
Best Regards,
Phoenix Gravity Team
support@phoenixwaterfilters.co.uk
+4420 8058 5660
I dislike that to get completely clean…
I dislike that to get completely clean water I have to purchase two other items
2024年10月31日
Phoenix Gravity Filters (USA) からの回答
Thank you so much for taking the time to share your valuable feedback! We genuinely appreciate your honesty and are always looking to improve. Our add-on items are designed to address specific concerns and enhance your filtration experience, so you get the purest water possible. Your satisfaction is our top priority, and we're here to make sure you’re happy with your purchase. If you’re enjoying the results, a 5-star review would mean the world to us—it helps us continue bringing high-quality solutions to you and others. Thank you again for your support!
Thanks,
Rini Sinha
The Phoenix Gravity team.
hello@phoenixwaterfilters.com
1 (800) 917-0455
Phoenix Gravity Filters (USA) からの回答
Hello Daylane,
Thank you for the 5-star rating! We're so glad to hear you found the ordering process easy and hassle-free. We appreciate your feedback!
Best Regards,
The Phoenix Gravity team.
support@phoenixwaterfilters.com
1 (800) 917-0455
Never got my product, after waiting for 1 month !
Never got my product !! No One at customer service !!
2024年10月11日
Thank you
Thank you! However…. I was thrilled with the thought of receiving my new water filter. It came packed really nice. The first thing I noticed is that the stand did not come with it! I was understanding that it would because no where did I see where the stand was sold separately and it even had it pictured in my orders of what was included. That was a disappointment! Then the directions! Whew! I had to get a magnifying glass to read them…. Then your 5 minute assembly took a lot longer. To prime the filters was very difficult. Most kitchens today don’t have just a faucet so I had to go outside to an outside faucet to try and prime the filters which it was very difficult to try and hold them up there to get a good seal! I got several “showers” myself but I think I did them ok finally! Well, I have it together at the sink to be sure I tightened everything enough but not over tightened so nothing leaks! Maybe an adapter might be in the near future to help people with different Variety of faucets to get the filters primed! Overall, I am hoping the quality of the water is as I hope for and the product is lasting. So I am also wondering if I got the stainless steel faucet because it seems like the add wants me to replace it? So I guess I am wondering how much the stand cost and what size you offer.
Thankyou.
Cheryl Sita
2024年10月11日
Confident of clean water
Customer service answered all my questions and kept me informed of arrival status. Product as described. I am happy for clean water!!
2024年10月7日
A Great start
What we did receive looks amazing. What we didn’t receive is #1 a physical manual or #2 any indication before buying that fluoride removal required an additional $100 filter which is half the price of the whole unit… quite deceiving.
2024年9月18日
Very pleased 😀
I was very skeptical about how good the water would taste as I am very fussy about the water I drink and very happy to say it has taken all the clorein taste out of the water from my tap now I can save money and stop buying bottled water thank you 😊
2024年9月11日
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