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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Violet got me set up quickly and conveniently and everything was very straightforward. Wish all Tech Support was this good. Switched over from another competitive company who wanted both way too m... もっと見る

企業が回答しました

5つ星のうち5の評価

I was looking for a vanity number to help get our cats that we fostered adopted and Roselyn helped answer a question for a feature and even went above and set everything up. It is nice to have a great... もっと見る

企業が回答しました

5つ星のうち1の評価

Phone.com has been a complete nightmare. I’ve wasted over $100 and hours of my time on repeated SMS registration failures, confusing instructions, and a broken process that still leaves me unable to... もっと見る

企業が回答しました

5つ星のうち5の評価

Switched to phone.com from another big brand provider. Quite happy with the service and the level of tech. CHanging over was pretty easy. Their setup team knows what they are doing. We accessed th... もっと見る

企業が回答しました

企業情報

  1. テレコミュニケーション サービス プロバイダー
  2. ・
  3. ビデオ会議サービス

さまざまな外部ソースから提供された情報

Affordable VoIP business phone system, toll-free and virtual phone numbers starting under $10/month. View online or call 877.644.1317. Try our business VoIP service free.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

229件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(229)

過去12か月のレビュー数: 133件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful

Very helpful. They explained the process of transferring a number to where even I could understand it. They took time to go over a different pricing options and explain all the pricing to me in a clear concise form.

2026年9月29日
自発的なレビュー
5つ星のうち5の評価

Vanity Number To Get Cats Adopted.

I was looking for a vanity number to help get our cats that we fostered adopted and Roselyn helped answer a question for a feature and even went above and set everything up. It is nice to have a great human customer service.

2026年9月21日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

We are so happy to hear that you had a good experience. Good luck with the cats!

5つ星のうち5の評価

A Reliable quality VOIP service

Our Company has been using Phone.com for 18 years. Phone.com has allowed our company scale our business with a reliable phone/text/video service. We not only use Phone.com for our own phone lines, but for our vanity phone lines for our podcast and radio advertising campaigns for our clients.

2026年9月18日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

We are so happy to have you as part of the Phone.com community!

5つ星のうち5の評価

I had a fantastic experience getting my…

I had a fantastic experience getting my phone issue resolved. The representative was patient, knowledgeable, and guided me through the solution quickly. Fantastic customer service from Phone.com—highly recommended!

2026年9月16日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Thank you for sharing!

5つ星のうち5の評価

Switched to phone.com from another big…

Switched to phone.com from another big brand provider. Quite happy with the service and the level of tech. CHanging over was pretty easy. Their setup team knows what they are doing. We accessed their api to create a tool that we needed for an app we built. Service and support has always been spot on. Had a great experience with Jason today. Helped us navigate an expansion in our phone system quickly and easily.

2026年9月14日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Glad to hear that you were able to utilize the API. Our team is always standing by to help.

5つ星のうち5の評価

Violet got me set up quickly and…

Violet got me set up quickly and conveniently and everything was very straightforward. Wish all Tech Support was this good. Switched over from another competitive company who wanted both way too much money and took hours to get a hold of somebody for technical support. I couldn't be more happy

2026年9月14日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

I'm delighted to hear that you got excellent service. Violet is a star.

5つ星のうち5の評価

Excellent Service

The representative, Caleb Gilsdorf, provided excellent service and made the set up of a new account easy. He is very knowledgeable and he quickly answered my questions.

2026年9月11日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Thank you so much for sharing.

5つ星のうち2の評価

Stop! If you use an Android phone read this.

There is nothing wrong with Phone.com as a company. The service is straightforward and general customer service has been helpful. However, in my experience, it simply does not work properly on Android. I had persistent problems on my Android phone, whereas it worked properly on an iPhone. Unfortunately, when I sought technical support specifically for the Android issue, the support was effectively non-existent and the problem was never resolved. So my advice is simple: if you use an iPhone, fine; if you use Android, I wouldn't recommend it.

2026年9月1日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Thank you for sharing this candid feedback. We’re glad our general service and customer support were helpful, but we’re sorry that the Android app did not work reliably for you and that our technical support team was unable to resolve the issue. That is not the experience we want for any customer, regardless of the device they use.

I am aware that you have since transferred your number to another provider and canceled your Phone.com account. We appreciate your past business and will share your feedback with our product and support teams as we continue working to improve the Android experience.

5つ星のうち5の評価

I'm very thankful for Mrs.Rosalind Ware…

I'm very thankful for Mrs.Rosalind Ware because this is my first time getting a business phone number, and the patience and time it took to answer all my concerns were well received. I will remain with Phone.com, and I look forward to the future.
I thank you, Mrs.Rosalind Ware, from my heart, and if I had to do this all over again, I will, because I think this company is best for my business

2026年9月4日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Thank you for sharing.

5つ星のうち5の評価

Great customer service

Great customer service. Jason C. called me back immediately to help me with the signup problem

2026年9月2日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Glad Jason was able to help!

5つ星のうち5の評価

Extremely patient

Extremely patient, very polite and focus on what I needed with concern. We were disconnected but picked back up to continue.

2026年9月2日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

So happy to hear that!

5つ星のうち5の評価

Great Triage

Jason understood my issue and quickly got me over to the correct person to help me

2026年8月31日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

I'm so happy to hear that. Thanks for letting us know!

5つ星のうち1の評価

Phone.com has been a complete nightmare

Phone.com has been a complete nightmare. I’ve wasted over $100 and hours of my time on repeated SMS registration failures, confusing instructions, and a broken process that still leaves me unable to reliably send or receive texts on my business number.
Their system is difficult to fix once something goes wrong, the rejection process is opaque, and basic controls are missing when you need them most.
If business continuity matters to you, I would 100% for sure avoid Phone.com.

2026年8月27日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Hi Mark, I am sorry to hear about your disappointing experience. I would love to dig into this and see how we can make things right, but your review does not provide enough details for me to locate your account. I have sent a request for additional information through Trustpilot. Please respond to that request or reach out to me directly at anewman@phone.com so we can figure out what went wrong and find a solution.

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