Violet got me set up quickly and conveniently and everything was very straightforward. Wish all Tech Support was this good. Switched over from another competitive company who wanted both way too m... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Violet got me set up quickly and conveniently and everything was very straightforward. Wish all Tech Support was this good. Switched over from another competitive company who wanted both way too m... もっと見る
企業が回答しました
I was looking for a vanity number to help get our cats that we fostered adopted and Roselyn helped answer a question for a feature and even went above and set everything up. It is nice to have a great... もっと見る
企業が回答しました
Phone.com has been a complete nightmare. I’ve wasted over $100 and hours of my time on repeated SMS registration failures, confusing instructions, and a broken process that still leaves me unable to... もっと見る
企業が回答しました
Switched to phone.com from another big brand provider. Quite happy with the service and the level of tech. CHanging over was pretty easy. Their setup team knows what they are doing. We accessed th... もっと見る
企業が回答しました
Affordable VoIP business phone system, toll-free and virtual phone numbers starting under $10/month. View online or call 877.644.1317. Try our business VoIP service free.
625 Broad Street, 07103, Newark, 米国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rosalind was fantastic! She answered all of my many questions. She was patient, professional and kind. We are looking forward to Phone.com as our provider.

Phone.com からの回答
Alexandra was very easy to talk to, she helped me to easily move through the set up process while clearly and coherently detailing phone.com's services and capabilities

Phone.com からの回答
Jason helped me set up what I needed in a professional and courteous manner.

Phone.com からの回答
Roselind was very thorough explaining to me what services and phones were offered. Im a new customer she made sure we were prepared from the account opening until the phones went live. It was also nice that she followed up at the end of the day of the installation to make sure everything went smoothly.
Thank you will be referring new clients!

Phone.com からの回答
Rosalind was so polite, transparent, and communicative. I trusted her recommendations and input. I highly recommend her.

Phone.com からの回答
Very good service and explained the details of the service clearly.

Phone.com からの回答
I had an excellent experience with Phone.com's customer service/support, specifically thanks to a representative named Rosalind Ware. She called me to help set up my business phone account, and from the start she was patient, knowledgeable, and walked me through everything clearly without ever rushing the conversation. She took the time to actually understand what my business needed instead of reading from a script, and got everything set up quickly and professionally.
It's rare to get customer service that feels this personal and proactive, so I wanted to give credit where it's due. Thank you, Rosalind, for making the setup process so easy much appreciated!

Phone.com からの回答
Alexandria Diaz very courteous and professional, she is the epitomy of great customer service!!!!

Phone.com からの回答
Taking time to send this feedback because of the swift and outstanding support we received from Caleb Gilsdorf. Without his involvement, we would not still be a customer today. Your phone service is good, but your international call center representatives don't know the basics, so they turn customers away/off. I share this in the spirit of appreciation for skilled managers like Caleb, and because you asked for honest feedback to improve customer experience. Happy to provide more detail if that is of help. Respectfully, Lisa | ARMORY

Phone.com からの回答
Alex did a great job of answering questions and directing me toward the best options. Thanks Alex!

Phone.com からの回答
Jason was great and helpful with my business phone line everything is great now

Phone.com からの回答
Rosalind made my experience a positive one. I thought I set up my information online and did not. Rosalind walked my through and It was quick and effortless

Phone.com からの回答
Alexandra Diaz did an outstanding job of getting our research study signed up for phone.com. She was patient, knowledgeable, thorough, professional, and completely on top of it. I really appreciate her help walking me through the process.

Phone.com からの回答
Called Caleb to get a phone.com account and he made the whole experience easy and enjoyable. I would highly recommend asking for Caleb for your phone.com sales needs. Very nice young Gentleman!

Phone.com からの回答
The process was fun, and I feel better knowing I selected the correct package for my new business after Jason assisted me. He was very personable and knowledgeable. I highly recommend him.

Phone.com からの回答
Rosalind was so kind and professional! Thank you for helping me!

Phone.com からの回答
Been on hold for 45 mins. This is my third time calling today, first call I was hung up on, second call I was told to call back in 10 mins. I've been trying to cancel my account and have been redirected to their 'Customer Retention Center.' Terrible experience.
------------------------------------------------
'We understand how important it is for requests like this to be handled quickly and smoothly'... clearly not if there are several other reviews with the same problem, clown company
'We require validation before processing cancellations'= 'We're gonna keep you on hold until you give up and let us retain your subscription'
'I have noted that you were able to connect with a team member and your account has been canceled as requested.' Thank you guys so much for doing your job, that means the world to me

Phone.com からの回答
Very friendly, helpful and easy to work with. He took an interest in the service and was very helpful in getting me the best solution. He also followed up to see how I was doing.
Very impressed.

Phone.com からの回答
I started my business Bur Oaks Hardwood Floors this year and needed a Toll Free Number for my small business and worked with Caleb and he was amazing with helping me find the perfect number for my small business. He worked with me to ensure I was comfortable about my setup. My experience with setting up anything regarding my business has been a true headache except with obtaining and creating my account.

Phone.com からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。