レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Violet got me set up quickly and conveniently and everything was very straightforward. Wish all Tech Support was this good. Switched over from another competitive company who wanted both way too m... もっと見る

企業が回答しました

5つ星のうち5の評価

I was looking for a vanity number to help get our cats that we fostered adopted and Roselyn helped answer a question for a feature and even went above and set everything up. It is nice to have a great... もっと見る

企業が回答しました

5つ星のうち1の評価

Phone.com has been a complete nightmare. I’ve wasted over $100 and hours of my time on repeated SMS registration failures, confusing instructions, and a broken process that still leaves me unable to... もっと見る

企業が回答しました

5つ星のうち5の評価

Switched to phone.com from another big brand provider. Quite happy with the service and the level of tech. CHanging over was pretty easy. Their setup team knows what they are doing. We accessed th... もっと見る

企業が回答しました

企業情報

  1. テレコミュニケーション サービス プロバイダー
  2. ・
  3. ビデオ会議サービス

さまざまな外部ソースから提供された情報

Affordable VoIP business phone system, toll-free and virtual phone numbers starting under $10/month. View online or call 877.644.1317. Try our business VoIP service free.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

229件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(229)

過去12か月のレビュー数: 133件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Rosalind was fantastic! She answered all of my many questions. She was patient, professional and kind. We are looking forward to Phone.com as our provider.

2026年6月24日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Thank you so much for sharing.

5つ星のうち5の評価

Alexandra was very easy to talk to

Alexandra was very easy to talk to, she helped me to easily move through the set up process while clearly and coherently detailing phone.com's services and capabilities

2026年6月24日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Thanks for sharing. Alexandra is one of our best.

5つ星のうち5の評価

Roselind was very thorough explaining…

Roselind was very thorough explaining to me what services and phones were offered. Im a new customer she made sure we were prepared from the account opening until the phones went live. It was also nice that she followed up at the end of the day of the installation to make sure everything went smoothly.
Thank you will be referring new clients!

2026年6月23日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Wonderful news. Thank you very much!

5つ星のうち5の評価

I had an excellent experience with…

I had an excellent experience with Phone.com's customer service/support, specifically thanks to a representative named Rosalind Ware. She called me to help set up my business phone account, and from the start she was patient, knowledgeable, and walked me through everything clearly without ever rushing the conversation. She took the time to actually understand what my business needed instead of reading from a script, and got everything set up quickly and professionally.
It's rare to get customer service that feels this personal and proactive, so I wanted to give credit where it's due. Thank you, Rosalind, for making the setup process so easy much appreciated!

2026年6月22日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Thank you so much for your feedback. Rosalind is an extremely valued member of our team.

5つ星のうち5の評価

Phone.com customer experience - pros/cons

Taking time to send this feedback because of the swift and outstanding support we received from Caleb Gilsdorf. Without his involvement, we would not still be a customer today. Your phone service is good, but your international call center representatives don't know the basics, so they turn customers away/off. I share this in the spirit of appreciation for skilled managers like Caleb, and because you asked for honest feedback to improve customer experience. Happy to provide more detail if that is of help. Respectfully, Lisa | ARMORY

2026年6月19日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Thank you, Lisa. This is helpful feedback. I will reach out for more details.

5つ星のうち5の評価

Rosalind made my experience a positive…

Rosalind made my experience a positive one. I thought I set up my information online and did not. Rosalind walked my through and It was quick and effortless

2026年6月11日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Glad to hear that Rosalind was able to help!

5つ星のうち5の評価

Alexandra Diaz did an outstanding job…

Alexandra Diaz did an outstanding job of getting our research study signed up for phone.com. She was patient, knowledgeable, thorough, professional, and completely on top of it. I really appreciate her help walking me through the process.

2026年6月10日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Thank you for letting us know. Alexandra is really fantastic.

5つ星のうち5の評価

Called Caleb to get a phone.com account…

Called Caleb to get a phone.com account and he made the whole experience easy and enjoyable. I would highly recommend asking for Caleb for your phone.com sales needs. Very nice young Gentleman!

2026年6月9日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Thank you for letting us know!

5つ星のうち5の評価

The process was fun

The process was fun, and I feel better knowing I selected the correct package for my new business after Jason assisted me. He was very personable and knowledgeable. I highly recommend him.

2026年6月9日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Congratulations on your new business! I'm glad Jason was helpful.

5つ星のうち1の評価

Impossible to Cancel Subscription

Been on hold for 45 mins. This is my third time calling today, first call I was hung up on, second call I was told to call back in 10 mins. I've been trying to cancel my account and have been redirected to their 'Customer Retention Center.' Terrible experience.
------------------------------------------------
'We understand how important it is for requests like this to be handled quickly and smoothly'... clearly not if there are several other reviews with the same problem, clown company

'We require validation before processing cancellations'= 'We're gonna keep you on hold until you give up and let us retain your subscription'

'I have noted that you were able to connect with a team member and your account has been canceled as requested.' Thank you guys so much for doing your job, that means the world to me

2026年6月3日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

We’re sorry to hear about your frustrating experience with the cancellation process. We understand how important it is for requests like this to be handled quickly and smoothly.

To protect our customers, we require account validation before processing cancellations. This safeguard helps prevent unauthorized requests, as losing access to a business phone number can have a significant impact on a small business. Our goal is to ensure that only authorized users can make changes of this nature.

I have noted that you were able to connect with a team member and your account has been canceled as requested. We appreciate your feedback, and we will continue working to improve our processes to make them as seamless as possible while maintaining strong account security.

5つ星のうち5の評価

Very friendly and knowledgeable

Very friendly, helpful and easy to work with. He took an interest in the service and was very helpful in getting me the best solution. He also followed up to see how I was doing.
Very impressed.

2026年6月4日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

We are glad to hear that you had a great experience signing up!

5つ星のうち5の評価

Great Experience

I started my business Bur Oaks Hardwood Floors this year and needed a Toll Free Number for my small business and worked with Caleb and he was amazing with helping me find the perfect number for my small business. He worked with me to ensure I was comfortable about my setup. My experience with setting up anything regarding my business has been a true headache except with obtaining and creating my account.

2026年1月19日
自発的なレビュー
Phone.com ロゴ

Phone.com からの回答

Outstanding to hear. Caleb is a star.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報