PhoneIndia.com レビュー 

PhoneIndia.com からの回答

2024年3月5日

Hello,

First of all, we have great news for you! Because you've placed many orders on our website in the past, you now have 1,342 Thank You points in your account, that can be converted into $13.42 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section.

Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. For the best value for money, you can choose a Monthly Plan which will offer you a lower rate/minute. India 600 gives you 600 minutes for call to landlines and mobiles in India for only $4.99/month (0.8¢/min), while India Unlimited offers unlimited minutes to any number in India for $9.99/month.

Your PhoneIndia team

PhoneIndia.com からの回答

2024年2月20日

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://phoneindia.com/access_numbers.

Your PhoneIndia team

PhoneIndia.com からの回答

2024年2月19日

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://phoneindia.com/access_numbers.

If you wish to contact our Customer Support team, you can find our contact numbers on this page: https://phoneindia.com/contact (Company Info tab on the right).

Your PhoneIndia team

PhoneIndia.com からの回答

2024年2月19日

Hello,

Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please follow our Facebook page to find out when such offers are available.

For the best value for money, you can choose a Monthly Plan which will offer you a lower rate/minute. India 600 offers you 600 minutes to landlines and mobiles in India for only $6.99/month (1.2¢/min), whereas India Unlimited offers you an unlimited number of minutes for $13.49/month.

Your PhoneIndia team

PhoneIndia.com からの回答

2024年2月7日

Hello,

Checking your account, we can see that you have managed to make long successful calls.
Please take into account that the quality of the calls when using the app relies on your Wi-Fi or cellular data Internet connection and device settings as well. For a more stable connection, you can try calling with a local access number available for your location.

For any questions, our Support Team is available 24/7.

Your PhoneIndia team

PhoneIndia.com からの回答

2024年1月17日

Hello,

Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well.

Make sure:
-you have the latest app version installed on your device.
-you do not have any VoIP restrictions from your Internet provider.
-your Internet connection is not very slow and thus cannot connect you to our servers.

IMPORTANT! To ensure a high successful connection and call quality, please set up your Caller ID (the number showing up on the screen of the person you call). You can find the option in the app Menu.
1. Go to the app menu, tap "More", select "Set my Caller ID" and enter the number you'd like your friends and family to see when you call them.
2. Shortly after, you'll receive an SMS with a Verification Code. Simply confirm the verification code on the same page and your Caller ID is set.

If you need further assistance, please feel free to contact us. Our Support team is available 24/7 for any other questions.

Your PhoneIndia team

PhoneIndia.com からの回答

2024年1月5日 に更新

Hello,

Unfortunately, due to SMS regulations imposed by US carriers, we can no longer support peer to peer messaging through our platform for this destination.

Your PhoneIndia team