I ordered at 0925 PM in the night yesterday, for morning delivery today. Siddharth not only took the order at such a late time, but also ensured fresh, well made and a beautiful bouquet was delive... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
How I impressed my brother? It was the birthday of my brother and I was stuck with professional commitments. As we all know how family and friends are important to us other than work, I ordered a... もっと見る
企業が回答しました
One of my friend suggest me about Phoolwala.com for Flowers & Gift. I have seen the collection and contacted them. They give an opinion me for gifting flowers and gifts on my special day. It was outst... もっと見る
Garbage needs 0*....trustpilot should allow such rating for frauds and cheats. Order set of 4 flower pots from UK to be delivered to Navi Mumbai. The frauds took money, did not deliver anything, and l... もっと見る
企業が回答しました
企業情報
当該企業による記述
Phoolwala.com is India’s leading online florist company, delivering fresh flower bouquets & baskets arrangements of various designs along with sweets, cakes, chocolates, soft toys and other gifts items on Birthday, Anniversary, Love N Romance, Get-Well Soon and on other important occasions worldwide. Phoolwala.com India Florist expertise in Same Day, Midnight & Fixed time Flowers & Gifts deliveries across India.
連絡先
Malviya Nagar, 110017, New Delhi, インド
- 9873356937
- phoolwala.com@gmail.com
- phoolwala.com
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 10%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Untrustworthy
Untrustworthy , unprofessional , unreliable. I have had a really bad experience with them, I hope you don't, so I am posting this.

Phoolwala.com からの回答
0 Stars
0 Stars. The order did not deliver, and there is no response from them. Absolute fake.
These people did not deliver the order…
These people did not deliver the order at all. It was supposed to be a birthday surprise with a bouquet and a cake. I paid 3400 rupees in advance. The delivery never happened. They neither pick the call, nor reply the messages. Total Fraud.

Phoolwala.com からの回答
Ordered flowers yesterday that is…
Ordered flowers yesterday that is charged to the credit card and not delivered today as requested on order. Texted customer service (that states all agents are busy) and have not received response. Should have read reviews, almost 50% rated as “1”.
Several attempts to contact on WhatsApp, phone was never answered. The vendor has the order number and has been requested to refund the money and has been reported to the credit card clearing company.

Phoolwala.com からの回答
MINUS rating
MINUS rating! thugs..
Absolutely concur with reviews here. HOPE I had read these earlier.
Ordered flowers on 7may morning for same day delivery. upfront payment. ZERO call/ follow-up. NO delivery
Picked phone on 8th - refund will come Monday. NO response since then
No rating basically
No rating basically
THEY ARE HUGEEEE SCAMMERS. ONE PERSON ONLY! THEY DIDNT DELIVER MY FLOWERS AND ARE NOT PROVIDING A REFUND. CALLED THAT GUY MULTIPLE TIMES HE HAS BLOCKED ME EVERYWHERE. WHAT A FRAUD!!!! PLEASE USE TRUSTED SITES!! HE IS A CHEATER.

Phoolwala.com からの回答
phoolwala i kind of scam I have order…
had a disappointing experience with Phoolwala. I placed an order for flowers and some add-ons worth around ₹2,600 (Order #PW187102), but they charged me without delivering the items. Despite calling their customer care about 20 to 25 times, no one answered or responded to my messages.
I plan to escalate this issue to the consumer forum to seek a refund. I strongly advise others to avoid using this site.

Phoolwala.com からの回答
Asked for extra delivery charges after…
Asked for extra delivery charges after I was done with online payment..
Worst customer service,not picking up calls

Phoolwala.com からの回答
Totally a fraud company!!
Totally a fraud company!!! My partner ordered flowers for me and those didn’t reached to me. When checked with the company they said that the person tried to deliver but nobody picked his call, however i haven’t received any call from the delivery person. And now they stopped taking our calls! It was a prepaid order. We paid for nothing!

Phoolwala.com からの回答
Worst service
First, the flowers and chocolates were delivered six hours earlier than the scheduled time, which completely defeated the purpose of the surprise. To make matters worse, the delivery team called the recipient—who was not even at home—to confirm the delivery. This not only spoiled the surprise but also caused unnecessary confusion since they were unaware of the gift.
It’s shocking that a company specializing in such services failed to understand the importance of timing and discretion when handling surprises. If you cannot ensure these basic elements, you shouldn’t be advertising surprise deliveries as a part of your offerings.
I expected much better and will not be using your service again. Highly disappointed!

Phoolwala.com からの回答
Their service is horrible.Never send…
Their service is horrible.Never send through them.They will charge quickly but never deliver your stuff.

Phoolwala.com からの回答
THIEVES STEALING MONEY AND NO PRODUCT
TOOK THE MONEY OUT OF MY CARD AND THEN PROCEEDED TO NOT DELIVER ANY OF THE FLOWERS I ORDERED. BUNCH OF THIEVES RUNNING THIS BUSINESS!!! RUINED MY FIANCE'S BIRTHDAY.

Phoolwala.com からの回答
Never delivered flowers and ghosted…
Never delivered flowers and ghosted completely. They are full time scammers. A kind reminder how shit Indian laws and regulations are.
Cheater company
Cheater company, I am a vendor and I have delivered their orders all across India till 2017, they are not paying my money, 50,000/- and more. A big crook and cheater SIDDHARTH who absconding by giving various reasons and till now till today 24th oct 2024, money is not paid by the company. From owner to staff all big cheater and crook. All customers please do not give any order to phoolwala.com as they have not a good relation with any vendor and they have not given money to many vendors so ultimately, no vendor is ready to do the order and company take money from the customers in advance not doing the order and not returning money to customers. Please check all reviews so you will come to know.
Flowers were not delivered
Flowers were not delivered. Customer service was terrible and outright rude. Sent many Whatsapp messages, calls, contacted through the website - but no response. And money not refunded either.
Please don't use this service.
Fake people . fake service . Bad experience
Fake people . They dont give cash on delivery. Flower delivery happens only at their convenience. Rude response.
The response on phone was i shouldnt have trusted websites without checking!!
The reviews on website are fake !!!! beware people

Phoolwala.com からの回答
Fraudulent website?
I ordered flowers for delivery in Mumbai. The money was deducted from my credit card and got an email confirming the order. No flowers delivered. The website tracking said - invalid order. I’ve sent four emails through their contact us on the website. And I’ve used twitter, Whatapp. No response. And no flowers. Please do not use this website. It is a con!

Phoolwala.com からの回答
If trust pilot has to maintain its…
If trust pilot has to maintain its trust then ban this website immediately.
I ordered for a flower bouquet this afternoon from Phoolwala and paid in advance. I checked the website to track the order but there was no record of my order. I called on the number given on website and was assured that the order will reach. I have been calling since afternoon. Have made more than13 normal calls and 13 WhatsApp calls but no reply.
This website and services seems fraud . Kindly take strict action against this vendor.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







