PhotobookShop レビュー 

1,911
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Received my latest photobook a week ago & it is excellent. This book was on our trip to NZ. I ordered the larger size 26cm x 30cm & it really highlights the great photography & quality of the printi... もっと見る

企業が回答しました

5つ星のうち1の評価

I bought many vouchers from Groupon and used one on 8th September 2026 for a photobook. As at 20 September 2026 it shows it is still in production. I rang and left a message and also spoke to a custo... もっと見る

企業が回答しました

5つ星のうち5の評価

Always a winner getting the finished product back from Photobook Shop. Excellent quality, presentation, and finish. Never disappoints. Only comment is I'd like to see more options for Backgrounds in p... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve been having Photobooks made by this company for 17 years and they keep getting better and better! I had a fantastic trip in Tanzania then holidayed in Zanzibar for 5 days. While there I made up m... もっと見る

企業が回答しました

企業情報

  1. メディア・出版

さまざまな外部ソースから提供された情報

We're more than just amazing custom photo books! We create personal calendars, greeting cards or even a coffee table book! Huge selection of designs and themes available online.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

1911件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 94%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(1,911)

過去12か月のレビュー数: 142件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Love using Photobookshop

Love using Photobookshop. I’ve lost count of the number of books I’ve made.
Great quality, easy program to follow, and excellent sale prices.

2026年2月7日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Margaret for your lovely review and support. We really appreciate it!

5つ星のうち5の評価

Standard photobookd

My last 3 orders were excellent and arrived in very good time. Also I was kept up to date with the progress,

2026年1月29日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Mya for your lovely review and support. We really appreciate it!

5つ星のうち5の評価

Im a repeat customer of PhotobookShop…

Im a repeat customer of PhotobookShop because of they always produce great canvases and photbooks. They have great offers and prices, especially with coupons. Website is easy to navigate and use. Uploading photos is very easy. Quality of print is great and lifelkie.

2026年1月22日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Lynne for your lovely review and continued support. We really appreciate it!

5つ星のうち5の評価

Very happy with the printed book

Very happy with the printed book and the ease of navigating the website. Thank you for a great memory keeper.

2026年1月29日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you John for your lovely review and support. We really appreciate it!

5つ星のうち2の評価

Quality was poor

Quality was poor. Colour rendition of print was washed out. Another print of same from another supplier is much more vibrant and deep. I actually have decided to return for refund.

2026年1月15日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Sorry to hear of your recent experience. If you require any further assistance please email us at smile@photobookshop.com.au

5つ星のうち5の評価

A truly beautiful photobook

I found it pretty time-consuming and stressful creating a photobook manually. However, when I used the 'wizard' it was fantastic. The quality of the books is top-notch and I will be making more. Thank you!

2026年1月15日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Erika for your lovely review and support. We really appreciate it!

5つ星のうち4の評価

I had a voucher for 3 calendars and …

I had a voucher for 3 calendars and placed the order. I checked the 1 copy column,thinking it was one order for 3 calendars,but it was one product only. A bit confusing as the voucher was for three, so why would I order only one? Having said that, the support from the chat room was excellent, and they completed the order, and I received it a week later. Very pleased with the service. Glenn

2026年1月14日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Hi Glenn,
Thank you for your review and feedback. Even though the voucher states 3, you need to place 3 in the quantity when placing the order. The production team only sees the file and quantity, and not the voucher. If you require any further assistance, please feel free to contact us at smile@photobookshop.com.au

5つ星のうち5の評価

Easy to create and great service

Photobookshop’s service is always exemplary and their products wonderful. I find their software easy to use and on the very rare occasion I have had an issue they have gone out of their way to fix it swiftly at no cost to me. Have been, and will continue to use them for years to come. Highly recommend!

2026年1月21日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Mary for your lovely review and support. We really appreciate it!

5つ星のうち1の評価

I ordered my photobook on the 12th Nov…

I ordered my photobook on the 12th Nov 2025 and it wasn't shipped until 5th Jan 2026 and you advertise that it takes 7 - 14 days...THAT IS RUBBISH.

2026年1月21日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Hi Tricia,
Sorry to hear about the delay with your order. If you require any further assistance please email us at smile@photobookshop.com.au

5つ星のうち4の評価

Fantastic books but customer service has declined

I've used this company for years and have always been happy with the product and customer service... until now!
I ordered 3 identical books with a separate voucher number for each. They were a special gift for my kids for Xmas. The first one, I received an email saying it was ready, so I sent hubby on the hour's drive to collect. He asked for the other 2 and they said one was being packaged now if he wanted to wait but the 3rd wasn't ready. So hubby came home with two books.
I checked the status every day after that to have the 3rd book in time for Xmas and I rang constantly and the girl told me I had to wait for a text message, even though the status said it was ready. I've never received a text message before in all the years I've used this company.
So basically we didn't get the 3rd in time. It was so disappointing.
My biggest complaint is that they used to have amazing customer service and now they've either cut back on staff or just don't care anymore.

2025年12月19日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Hi Lynne,
Thank you for your review and feedback. If you require any further assistance please email us at smile@photobookshop.com.au

5つ星のうち5の評価

8th order and very happy

This is about the 8th album I have bought from photo bookshop and very happy with them all. Only about 3 weeks till delivery and that was over Xmas. Starting a new one with recent photos

2026年1月15日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Doreen for your lovely review and support. We really appreciate it!

5つ星のうち2の評価

Every page cut off at the bottom and crooked

I ordered my photo book and not one page was straight. They were all cut incorrectly and on an angle with the bottom of every page missing. White area of border at the top of pages where there shouldn't be as every page is cut incorrectly and out of alignment. This is the third phonebook I have ordered and I have never had this problem before but my friends have had the same issue more recently too. I have emailed and sent photos (Ticket ID 157413) which has been "sent to management" for assessment. Not sure what needs to be assessed as it's perfectly obvious but just looking at it. Received an email today to say my Ticket has been closed as I hadn't replied within 7 days or my issue has been resolved, neither of which it true. I'm waiting for a response and a reprint as it item is not completed properly or professionally at all.

2025年12月22日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Hi Kazza,
Thank you for the review and sorry to hear about the issue with your order. I have looked into the ticket and can see that a reprint has been arranged for you. Apoloigies for the delay we were closed over the Xmas/ New Year break hence the delay in reply.

5つ星のうち5の評価

Trusted and reliable Company producing great photo products

I have been creating Photo books for Xmas presents for at least 9 years. The A4 lay flat books are really great quality products and so easy to complete.
The service is very quick and professional, my books arrived in time for Xmas. The family who receive these Photo books are always extremely happy with their gift.
I have also created Calendars, Fridge magnet pics and Canvas pics.
I totally recommend PhotobookShop to anyone.

2025年12月24日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Linda for your lovely review and continued support. We really appreciate it!

5つ星のうち5の評価

PhotobookShop Album

I have used PhotobookShop several times to compile books of photographs taken on holidays. The program is easy to navigate and shows a high level of flexibility.
Importantly, the quality of the final photo book is excellent, as has been the case previously. In addition, the cost is very reasonable.

2026年1月6日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Lynton for your lovely review and continued support. We really appreciate it!

5つ星のうち5の評価

Always a good turnaround time…

Always a good turnaround time on projects and if I have questions I just email and get a very quick response. I have been a repeat customer for years.

2026年1月5日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Katie for your lovely review and continued support. We really appreciate it!

5つ星のうち5の評価

Excellent quality and fast service

Excellent quality calendar and very fast turn round a week before Christmas.

2025年12月14日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Phil for your lovely review and support. We really appreciate it!

5つ星のうち5の評価

Top quality, top company

I have found this company excellent to deal with. In the past few years, I have made a bulk order to sell at our local town, with profits going to a nominated town project. They sell well, and hopefully I will do the same next year.

2026年1月3日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Beverley for your lovely review and continued support. We really appreciate it!

5つ星のうち5の評価

On time

On time. Lots of options. Good quality

2025年12月24日
自発的なレビュー
PhotobookShop ロゴ

PhotobookShop からの回答

Thank you Melissa for your lovely review. We appreciate the support!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報