La réception de ma commande a tout d’abord été très rapide, donc c’est un premier bon point. Puis une fois installé l’effet donné par le papier peint a été au-delà de mes attentes! Je suis très satis... もっと見る
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Extremely disappointed. The wallpaper looks nothing like what I ordered. The print quality is terrible, the colors are wrong, and the image is blurry. It is completely unusable and will end up in the... もっと見る
企業が回答しました
So pretty the quality of the product is excellent but si think matte will be excellent choice thought it’s on the pricey side I hope I can get more discount to buy the matte option next time
Great service, fast shipping, great quality product, and an absolute outstanding selection of designs and colour ways. Can’t recommend enough.
企業情報
当該企業による記述
Wall Art by Passionate People. You'll find the perfect wallpaper and prints for you in our collection. We are passionate about helping you transform your home to reflect your personality.
Photowall
当該企業による記述
- Highest quality
- Our wall murals and canvas prints are of the highest quality in terms of materials and printing. They are environmentally friendly, fire-retardant to Swedish standards, and do not fade in sunlight. Wallpaper paste is always included.
- 100% customer satisfaction guarantee
- If you are not satisfied with your order, you have the right to return it within 30 days, whatever the reason. The fact that the product is unique, with your own image and measurements, makes no difference. We will either replace your wall mural or canvas print with another one or refund the full purchase price within 30 days.
- Free shipping, fast delivery
- Shipping is always free and received orders are dispatched within 1-4 working days.
- Customise your motif
- We have more than 25,000 motifs to choose from in our range – and they can all be resized to fit your wall. If you still can’t find what you’re looking for, you can use an image of your own.
100% guarantee
Fast and free shipping!
We want all our customers to be satisfied. Just return your order within 30 days if you are not satisfied and we'll give you a refund.
連絡先
Fraktflygargatan 18, SE-128 21, Skarpnäck, スウェーデン
- 1-800-764-1283
- customerservice.ca.en@photowall.com
- photowall.com/ca
4.5
優良
1898件のレビュー
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Second time ordering from photo wall
Second time ordering from photo wall. Install went smoth product is durable. Looks great.
2026年2月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
My son loves the mural but the product…
My son loves the mural but the product is a bit cheap for the price. It also has a shine that catches the bumps on the wall and the reflection of the ligh fixture so I’d go with the higher no shine quality paper and definitely have a professional install.
I am indeed a professional installer; which won't help with the shine situation. It is sold as a satin and not glossy. I just want customers to know that for the price difference they should go with a Matte finish.
2026年2月5日
PHOTOWALL からの回答
Hi Nathalie, thank you for your review.
Thank you for your feedback. We’re glad to hear your son loves the mural! We appreciate your note regarding the finish and how it can reflect light or show wall imperfections. Our Premium Satin paper has a glossy finish, while our Premium Matte paper is matte, which helps minimize reflections. For the best results, especially on textured or uneven walls, we always recommend professional installation.
Regardless, I want you to be happy with your wall mural and I will contact you during the day to see how I can help you with this.
Again, thank you for your review, and have a nice day.
Best regards,
Gab
Photowall
Great product but a little pricey.
Great product but a little pricey.
I didn’t digits the wife so I suppose it was very easy to install
2026年2月3日
Magnifique !
Excellent ! Service rapide et résultat au-delà de mes attentes. Je recommande vivement !
2026年1月29日
The lines between panels are showing…
The lines between panels are showing although we followed the instructions. I would definitely NOT recommend this product given its' ridiculously high price!
2026年1月29日
PHOTOWALL からの回答
Hi Suzanne, thank you for your review.
We’re sorry to hear that the panel lines were visible despite following the instructions. There are instances where light and dark colors may show visible joints between panels or edges, as well as discoloration, or spots that can appear after installation due to the wallpaper paste—especially if too much paste was applied or if the panels weren’t pressed properly. For best results, the panels should always be applied edge to edge.
Regardless, I want you to be happy with your wall mural and I will contact you during the day to see how I can help you with this.
Again, thank you for your review, and have a nice day.
Best regards,
Gab
Photowall
An all around great product!
It was easy to order, arrived quickly with no damage, is high quality, simple installation instructions and is absolutely unique and beautiful!
2026年1月29日
The service was great and delivery time…
The service was great and delivery time was excellent. We haven’t put it on yet as we have been away, but look forward to seeing the finished product.
2026年1月23日
Nice but fragile
The picture is very nice and the wallpaper is of good quality. But if you scrub it to remove the glue while you install it the Colors disappear. Everything turn white at the seams. So it is a bit disappointing.
2026年1月23日
PHOTOWALL からの回答
Hi Louise,
Thank you very much for your review and for your kind words about the picture and the quality of the wallpaper. We truly appreciate it.
I am sorry to hear about your experience during installation. Our Premium Matte wallpaper is slightly washable, but it is not designed to withstand heavy scrubbing. The Satin finish is even more delicate, as it does not have a protective laminate layer. For this reason, we always recommend gently wiping away any excess paste with a lightly damp cloth rather than scrubbing the surface.
If you would like to share more details about your installation or send us photos of the final result, please feel free to contact our customer service team. We’ll be more than happy to take a closer look and assist you further.
Thank you again for your feedback, and have a nice day!
Kind regards,
Lovely
Photowall
J’ai acheté un papier peint precollé…
J’ai acheté un papier peint precollé pour faciliter la pause. En effet, ce fut plus facile. L’image est magnifique. La qualité du papier aussi.
Toutefois, le papier décolle encore après 2 semaines de pose. Je ne sais plus quoi faire car cet achat était assez dispendieux…
2026年1月2日
PHOTOWALL からの回答
Bonjour,
Nous tenons à vous remercier pour votre avis.
Je suis navré d'apprendre que vous ayez rencontré des difficultés lors de la pose avec notre papier peint adhésif Peel & stick.
La surface du mur doit être complètement lisse, propre et blanche. Il est impératif de laisser à plat 48 heures les panneaux Peel & stick afin de permettre une adhérence optimale et une meilleure aisance pour l'installation.
Nous mettons à disposition une vidéo et un guide de pose sur notre site pour connaitre toute la méthodologie de pose pour un papier peint Photowall.
https://www.photowall.fr/service-client/papiers-peints-descriptif-produit
Nous sommes intéressés par votre retour et à ce sujet le service client vous contactera dans la journée.
Nous vous souhaitons une agréable journée. Cordialement. Lars
doesn't stick well
2026年1月16日
PHOTOWALL からの回答
Hi Santino, thank you for your review.
I’m really sorry to hear about the issues you've encountered with the Peel and Stick wallpaper, and this part We would love to get more details about your experience, especially regarding the loosening or not sticking well, so we can investigate this further and ensure it doesn't happen again.
We want to resolve this issue as soon as possible. I will contact you within the day and get back to me.
Again, thank you for your review, and have a nice day.
Best regards,
James
Photowall
Excellent service
Excellent service. Ordered a mural for my sons bedroom and when one of the panels had an issue with it, Photowall sent an entire new mural to replace the defective one.
2026年1月7日
Shipping is not quick!
17 days since ordering and still waiting for product to be delivered… As a Canadian, prepare to be charged additional fees for shipping since product comes from Sweden.
2026年1月21日
PHOTOWALL からの回答
Hi Peter, thank you for your review.
I apologize for the inconvenience that this matter has caused on your end.
All orders are produced and dispatched within the selected production timeframe shown at checkout. For international shipments, delivery times may vary depending on the destination and local postal or customs processing.
Regarding the additional charges mentioned, please note that customs duties and import taxes for shipments to Canada are determined by Canadian authorities once the parcel enters the country. These fees are not shipping charges and are not collected by us; they are assessed and collected by the courier (FedEx) during the import clearance process. This information is communicated at checkout prior to purchase.
Again, thank you for your review, and have a nice day.
Best regards,
Gab
Photowall
Très belle qualité de papier peint
2026年1月21日
Love my framed poster
Love my framed poster! Excellent quality and prompt shipping. It was packaged well and easy to hang. Highly recommend!
2026年1月13日
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