Picnic. ロゎ
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Picnic. レビュヌ 

25
•
TrustScore 5段階評䟡の1.5

1.7

自動車保険代理店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

What an awful company! Tried to set up a new policy and it kept rejecting our bank details, we have had an account with same bank for 30 years and never had a problem setting up a policy before. Phone... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I took out a policy with Picnic Insurance for £575 but decided to cancel it 1 day later, 24 days before the policy is due to start. I was surprised to find that I wouldn't receive a full refund an... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Not even 1 start, some one shoul do something, they took my money without providing nay insurace documents. They told me that I need to wait a month for them(till the last day when my current insurace... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Horrendous waste of my time!! 3 weeks after taking out the policy they email me saying they need to do validation checks on my policy. I'm on the phone to them for 20 minutes going round in circles as... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自動車保険代理店
  2. 保険代理店

圓該䌁業による蚘述

Get a car insurance quote from Picnic and see how simple car insurance should be. Picnic is powered by 1st Central, with over 15 years’ experience in UK insurance. So you know you’re in safe hands. Picnic is built for UK drivers who want insurance that’s easy to manage and there for them when it matters. Because everything’s online, you’re in control of your policy day to day via Your Account. You can shape your cover around what matters to you. Add optional extras like RAC Breakdown Cover, Legal Cover, Personal Accident, Hire Car or Excess Protection – so you only pay for what you need.

連絡先

1.7

ひどい

TrustScore 5段階評䟡の1.5

25件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.7

すべおのレビュヌ

(25)

過去12か月のレビュヌ数: 25件

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5぀星のうち1の評䟡

One of the worst company and customer


One of the worst company and customer service. I had a phone call for an hour and trying to robbed me by changing the policy. Never do with this, you will regrets.

2026幎7月31日
自発的なレビュヌ
Picnic. ロゎ

Picnic. からの回答

Hi

We're sorry you've experienced these difficulties. As a newer brand, feedback on Picnic plays an important role in helping us improve the experience for customers, so we're particularly grateful that you've taken the time to share this with us. We've shared your comments with the relevant teams for review.

Emily

5぀星のうち1の評䟡

Got to be one of the worst ever car


Got to be one of the worst ever car insurance company, i will never ever use these again and i will make sure that every one i know will never use these , they say they are cheeper than others and then slap charges on you for mistakes they make ffs

2026幎7月31日
自発的なレビュヌ
Picnic. ロゎ

Picnic. からの回答

Hi

We're sorry you've experienced these difficulties. As a newer brand, feedback on Picnic plays an important role in helping us improve the experience for customers, so we're particularly grateful that you've taken the time to share this with us. We've shared your comments with the relevant teams for review.

Emily

5぀星のうち1の評䟡

Terrible company

Terrible company, customer service non existent ,chat host was that useless we cancelled the policy and got charged £25 ,for the privilege
Wanted a simply change and it was like pulling teeth , keep away from this company

2026幎7月30日
自発的なレビュヌ
Picnic. ロゎ

Picnic. からの回答

We are truly sorry to hear about your frustrating experience and the issues you encountered with our customer service when trying to make a simple change. We understand your disappointment and regret any inconvenience caused. We are reviewing your feedback to improve our services.

5぀星のうち1の評䟡

This is the worst insurance company

This is the worst insurance company. They say it's online-only, but their online portal never works. I'm trying to make a payment; it never works. I tried different cards; nothing works. I was on the phone, but I didn't receive any help. Never use this insurer. They are a joke.

2026幎7月30日
自発的なレビュヌ
Picnic. ロゎ

Picnic. からの回答

We are truly sorry to hear about the difficulties you've experienced with our online portal and payment process. We understand how frustrating it is when essential services don't work as expected, especially after attempting different solutions and seeking assistance. Your feedback is crucial, and we are actively investigating these issues to improve our services.

5぀星のうち1の評䟡

Pointless

Tried to get insurance from this company. Tried for a couple of hours over two days. System kept bringing up the wrong car. So I entered details manually, but it was changed back at the end. Tried speaking to someone, was told wait time of 10 minutes. After 40 minutes I was timed out. So I set up insurance with the parent company, first central. Exactly the same set up pages, exact same policy, but more expensive. But it stored correct car details, what I could not do with picnic. A ploy so you have to pay more? Or just teething problems? Just very frustrating.

2026幎7月25日
自発的なレビュヌ
Picnic. ロゎ

Picnic. からの回答

Hi

We're sorry you've experienced these difficulties. As a newer brand, feedback on Picnic plays an important role in helping us improve the experience for customers, so we're particularly grateful that you've taken the time to share this with us. We've shared your comments with the relevant teams for investigation

Emily

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