Pier 1 Imports レビュー 186

J’ai commandé une table que j’ai reçue 2 mois et demi après. Le bois est très strié voire creusé sur un seul côté ce qui déséquilibre l’harmonie de la table.
J’ai contacté le service après vente qui estime que c’est tout à fait normal.
J’ai tout de même eu une petite indemnisation relative au pré vissage très mal fait qui n’a pas permis d’assembler correctement la table.
Je précise que c’est une table d’un certain prix et c’est décevant de constater que la qualité n’est pas au rendez-vous.

After two chairs were out of stock on another website, placed an order for same two chairs on Pier 1 website as of Feb. 10. Only on Feb. 27 did I find out the chairs were out of stock on Pier 1 website as well, and only after sending an email questioning why I hadn't yet received shipment info regarding chairs did their automated system let me know they are out of stock.
Attempting to dispute order with American Express after Pier 1 charged my account when purchase was processed, but outcome unknown at this time. Pier 1 return policy says orders may not be cancelled after being placed, so if you want your merch delivered in a reasonable amount of time after your card has been charged, suggest you seek out other options as it serves no good purpose to offer great discounts when their inventory is out of stock with no information provided as to when merch will be back in stock. Unacceptable level of customer service tells me better to worry less about discounts and worry more about prompt fulfillment of order after card has been charged.

estafa, no comprar. Yo me salve por pagar con Paypal. Tiene varias paginas con supuestos articulos de Pier one.

No comprar de esta web. Es una Estafa. No envían el pedido, no responden a correos ni nada. Una vez hayas pagado, olvídate de poder contactar con ellos.
La empresa sale en Hong Kong.
Son unos impresentables hijos de ….

Purchased a Christmas ornament on 12/14. Started following up on 12/21. To date I still have not received the Li Bien Christmas ball. I have received two separate automated responses stating I would hear something in 72 hours. No phone number (red flag), only email. Had to get my credit card company involved. Needless to say, won’t be purchasing from them in the future.

Do not purchase from Pier 1. They have zero customer service in the event they mail a faulty product. I received a piece of furniture that was missing 2 pieces. They only give you an email address that responds with AI. There is no live support.

Pésimo, recomiendo denunciar la página si podéis, hice un pedido de zapatillas hace un mes, nunca llegaron, me vetaron de la página y he tenido que cancelar mi tarjeta porque me la han robado ellos y han hecho cargos fraudulentos con ella, están denunciados a la policia

No compren porfavor aquí hice una compra hace 1 mes de 2 pares de zapatos y me sacaron el dinero y nunca llegaron ni devuelven nada y para terminar me sacaron 120€ cuando valían 60€ mi banco no respondió por que autorice el cvv así que un robo total . Mi banco solo me dijo ir a poner una denuncia a la policía sobre esto y robada quede

No compreis, es un timo.
Error mio ya que no mire las reseñas, pero llevo esperando la devolución 6 meses y no hay manera. Solo un correo de que me devolverian pero es mentira...
Más de 5 correos y nada...

What happened to Pier 1? It was one of my favorite furniture stores when In opened in the 90’s. Quality products with some good deals if you shopped right.

Now it’s a money grab for the smaller novelty products and cheaply made larger pieces that lose there shine with manufacturer faults that quickly become apparent once in use.

The brick n mortar store closed down several years ago in my town and looking at the reviews regarding their website ordering makes me realize that they are a business best left in the past.

Mi pareja ha realizado una compra de unos botines y no le han llegado. Contactó con ellos y le comentaron que estaba atascado en la aduana, volvió a contactar y ya ni le contestan. ¿qué tiene que hacer con el banco para solicitar que le devuelvan su dinero?
¿todos los que opináis aquí habéis denunciado? esa página web deberían de eliminarla.

Es una estafa. Te cobran, pero no envían tu pedido y luego no responden a los correos.

Hi. This website is a scam. Once paid with PayPal they even take more money from the account than the website indicates the cost is. You never receive any email with order confirmation and you never get the product or get any answers from them. Avoid at all cost.

Hice un pedido de 2 pares de zapatillas en noviembre de 2023 en Pierone-españa o algo así. Me enviaron unas gafas Ray Ban muy falsas y las zapatillas nunca llegaron. Al principio en atención al cliente me respondían diciendo que estaban localizando el pedido y demás milongas hasta que dejaron de responder.

Tuve que poner denuncia y reclamar al banco para recuperar el importe

Como ya han opinado otras personas cancelan el pedido pero el cobro ya lo han efectuado, ninguna respuesta por su parte después de mucha insistencia. Me pueden orientar cómo reclamar al banco ? gracias

Scam, ordered and pay for shoes. Never recieved them.Did not respo d on emails!!!

Scam website never order from them. I ordered 2 pairs of shoes. Never received weeks later. Bogus email to contact them no reply. No contact number. Fake Andrew’s given in Uk total scam Don’t buy from this company. If I could give -10 star rating I would!!!

They are scam artists
They contacted me for the 1st time 24 days after my purchase via email explaining they had no stick of what I had ordered and stated they would like to refund my monies however they couldn't do it via bank transfer only via paypal they had no intention of refunding me yet they attempted to take more money from me via paypal
Then someone contacted me via WhatsApp who they had given my number to
This person claim to be from PayPal refund dept who tried his best to take more money from my bank account while we communicated online.
At the same time i was also talking to PayPal they confirmed my suspicions that they would never contact me via WhatsApp and they were certainly not from PayPal whoever they were.
It's a con site! they don't have any stock neither do they have a genuine contact number or email address.
Don't buy from them and beware they have few sites online that have different contact addresses.
They will email you with a paypal invoice when you purchase.

I used to love the Pier 1 stores, so thought the online shopping would be good. I ordered 4 chairs, they FINALLY arrived, and they are the exact same cheap chairs I already ordered and returned from Amazon. They were TWICE the cost at Pier 1 online AND I can't return them. Plus, I sent customer support a few emails and nobody ever got back to me. VERY unhappy.

Cuidado con esta pagina, pieronees.com
y similares, es una pagina que aparenta estar en España pero no es Hong kong.
Es una estafa, no comprar, yo tuve la suerte que mi banco lo reclamo, pero no siempre tienes esa suerte.
Nunca te llegará nada.