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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I have paid extra for the prescription progressive lens and it turned out to be red coated lens without any degree as per my prescription given. Keep giving excuses when asked for refund.

5぀星のうち1の評䟡

Ordered Prescription glasses April 9th (Sent them the prescription same day of ordering the glasses to their support email) and now it is June 8th. Contacted them on May 6th by email with no response... もっず芋る

5぀星のうち5の評䟡

Lifechanger for me. I've always been fascinated by drawing/photoshoping/image manipulation. These glasses have finally enabled me to trust my own eyes. Especially after a few months after your eyes ge... もっず芋る

5぀星のうち5の評䟡

Since i like doing sports outdoors i ordered the model pilestone TP-028 sport edition. After several minutes of adjustment time from the eyes they work realy great! All colors seem way more vibrant... もっず芋る

䌁業情報

  1. 県科センタヌ
  2. ・
  3. 医療機噚提䟛業者
  4. 県鏡屋
  5. 県鏡卞業者

圓該䌁業による蚘述

Pilestone have taken advanced technology and worked with the leading industry experts to develop much improved results for the entire colour blind community. When purchasing colour correcting glasses from Pilestone you can be rest assured your purchasing glasses with only the highest integrity and quality frames to last a lifetime. Don't let your colour blindness stop you from seeing the true beauty of the world around you!


連絡先

2.6

期埅以䞋

TrustScore 5段階評䟡の2.5

797件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.6

すべおのレビュヌ

(797)

過去12か月のレビュヌ数: 2ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち3の評䟡

The sight test said A type

The sight test said A type. They don't appear to make much difference though the red sunset was redder than before. Of course, i dont know what not being colour looks like but will persevere
The delivery was good though a day was wasted as the glasses had to be signed for and I wasn't at home.

2023幎6月16日
5぀星のうち5の評䟡

Like being reborn

My son has been colour blind all his life. His sister bought him lens B as a gift and it was like he was reborn. He was seeing childhood toys of his for the first time in their true colours. It was beautiful to witness. Thank you for this amazing product

2023幎5月25日
5぀星のうち5の評䟡

Great improvement to everyday life

My son is really pleased with glasses, and he loves wearing them. Before we bought them, he had not see the colour green, and most things in life were a shade of ‘hot dog bun’ colour! He has found experience of seeing colours amazing. I would recommend these glasses to any one who experiences colour blindness. To enable greater use of glasses, it would be good if Pilestone were to offer a robust wrap-around sport style frame for active children.

2023幎6月2日
自発的なレビュヌ
5぀星のうち1の評䟡

TÀuschung der Kunden

TÀuschung der Kunden
Man kann das wirklich nicht anders sagen. Pilestone Deutschland, eine deutsche Webadresse, kostenloser Versand und keine Steuern sollen anfallen, also geht man davon aus, dass das Paket aus Deutschland kommt und, dass keine weiteren Kosten auf einen zukommen. Selbst in der FAQ (die ich dann nach der Bestellung gelesen habe) steht nur, dass ZollgebÌhren anfallen können. Da steht aber nicht woher das Paket kommt. Das findet man dann unter "Informationen".
Wie man sich also denken kann, sollte ich 24€ ZollgebÃŒhren fÃŒr mein 79€ Paket bezahlen. Ich habe die Annahme verweigert. FÃŒr mich ist das ganz klar eine TÀuschung.
Und vorallem ist es eine so große EnttÀuschung. Ich habe mich so auf den Brillenaufsatz gefreut und wollte, dass mein Mann endlich Farben sehen kann. Dann die lange Lieferzeit und dann die wirklich böse Überraschung mit den ZollgebÃŒhren.
Ich habe aber daraus gelernt vorher bei Trustpilot zu lesen. Also seid gewarnt.

2023幎5月26日
自発的なレビュヌ
5぀星のうち5の評䟡

I didn’t realise how much these glasses

I didn’t realise how much these glasses would change things for me until I gave them a try, they really do change everything. If they work for you then I highly recommend getting yourself a pair, if they don’t work you can always send them back. I went with the aviators for outdoor which feel sturdy and premium and the UV protection is a nice bonus, the indoor pair also work amazingly well if you want to watch TV etc. The company is also great to speak to, I had an issue with one pair of glasses but I spoke to them and it was resolved pretty rapidly. Thank you Pilestone

2023幎5月11日
5぀星のうち2の評䟡

Bad quality, fake reviews, fake company(?)

I bought a pair of Pilestone colorblind glasses and I loved them. After a couple months, one of the lenses popped out and wouldn't go back in.
I tried to contact the company to ask if there was anything I could do and they have completely ignored me.
I went to their website to leave a review, but this doesn't seem to be possible, yet somehow all of their products have 5 stars. When you click the reviews on their website, nothing happens. I looked up their parent company and their website seems to be fake.
I'm not sure what is going on here, but it's very suspicious.

2022幎9月5日
自発的なレビュヌ
Pilestone ロゎ

Pilestone からの回答

Dear Customer,

Thank you very much for your order with Pilestone Colour Blind Experts.

I'm really sorry to hear you've not received a reply however we do respond to every customer query that gets through to us. May i please check you contacted support@pilestone.co.uk? Please also check your spam/junk folder in case a reply has gone into there. Please let me know your order number so that i can look into this as soon as possible for you.

To leave a review for Pilestone it must be done via Trustpilot which is the service we use and that's shown on our website - reviews can't be left via our actual website. I can assure you it's not possible for us to receive fake reviews as it's all done through Trustpilot which is a very strict and reputable platform.

I'm really pleased to hear you were initially happy with our colour blind glasses - i would like to help you with your query regarding a fault you have experienced so that you're able to use them again.

Please contact us at support@pilestone.co.uk or via our Contact Us page and somebody will get back to you.

Kindest Regards
Gemma
Pilestone Colour Blind Experts

5぀星のうち1の評䟡

Not impressed really

Not impressed really, was looking forward to trying the sunglasses. All they did was turn proper reds, eg. UK pillar box into bright orange like a tangerine. To top it all, my sport model sunglasses just snapped an arm in two simply opening them up. Very cheap brittle plastic unfortunately. Requested a replacement arm for me to fit but price was £20! Not strong enough, didn't correct my colour blindness and not really fit for purpose at £100.

2023幎5月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Wrong Pair of Glasses Recived.... Radio Silence

Ordered the Casual glasses and recived the Clip on ones instead. I've emailed several times and after 2 weeks still nothing.... Looks like that hassel free return isn't all that hassel free... Now I'm stuck with an £80 pair of glasses I can't do anything with.... I'm so disappointed I can't tell you how much I was looking forward to this.

2023幎4月25日
5぀星のうち1の評䟡

Nice product, poor returns

Nice product, poor customer service.

Have emailed three times now to get a return for order #11564

#1 25 April 23 (13 days ago) support at pilestone.co.uk
#2 04 May 23 (4 days ago) via online chat support at pilestonesupport.zendesk.com
#3 05 May 23 (3 days ago) via online chat support at pilestonesupport.zendesk.com

Shame otherwise good.

2023幎4月19日
Pilestone ロゎ

Pilestone からの回答

Dear Customer,

Thank you very much for your order with Pilestone Colour Blind Experts.

I'm really sorry to hear you didn't receive a response from our online chat - please note we have a 24 hour customer care team that's shown on our Contact Us page. You can either contact support@pilestone.co.uk or send a message on the Contact Us form.

If you have contacted the above email address please check your spam/junk folder.

Please contact me as soon as possible so that i can send you returns instructions.

Thank you

Kind Regards
Gemma
Pilestone Colour Blind Experts

5぀星のうち1の評䟡

Glasses did not work

Glasses did not work, item returned no refund no communication absolutely terrible company

Just to follow this up Pilestone are now not admitting to have received the item, still refusing to refund. I'm having to claim through PayPal now. Item was sent special delivery, its been signed for AND THEY STILL WILL NOT REFUND!!!!!!!

2023幎4月14日
5぀星のうち1の評䟡

Prices are fake for UE

Prices are fake for UE

I had to pay a 30€ customs fee for 80GBP glasses, in addition to the 8GBP shipping fee.

Open a store in the EU if you want to ship to the EU, but don't cheat us with prices.

2023幎3月24日

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