Pillow Talk レビュー 

179
•
TrustScore 5段階評価の4

4.2

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Extremely disappointed – Relaxed Therapy High Memory Foam Pillow I received the Relaxed Therapy High Memory Foam Pillow from Pillow Talk for Father’s Day, and honestly, it has been a complete... もっと見る

企業が回答しました

5つ星のうち5の評価

I would like to give a shoutout to the lovely manageress of the Mitchelton store. When I had an issue with a bed topper she handled my complaint in a very professional, cordial manner and resolved th... もっと見る

5つ星のうち5の評価

Easy website to navigate - plenty of lovely choices It would be great if your website was updated regularly -so that any items that are no longer available or will soon be restocked should possibly r... もっと見る

5つ星のうち5の評価

Recently visited Pillowtalk Bundaberg. The lovely Team Member Helen served me. I was needing cushion inserts for odd shaped handmade cushion covers I had purchased online. Helen was very knowledgeabl... もっと見る

企業情報

  1. 寝具店

当該企業による記述

At Pillow Talk we pride ourselves on turning houses into homes, and rooms into sanctuaries, filled with homewares, bed linen and bedding carefully designed and selected by our team of in-house comfort experts. For over 40 years we have travelled locally and abroad to find quality materials, exceptional fibres and the latest styles, so that our customers are guaranteed of the feeling of comfort every time they sleep in bed or fall among their couch cushions. We believe that no matter where you live in Australia, we will have your comfort covered, for this is what we strive for as the comfortable living experts.


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4.2

ほぼ満足

TrustScore 5段階評価の4

179件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 80%に回答しています

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4.2

すべてのレビュー

(179)

過去12か月のレビュー数: 54件

レビューを書く
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5つ星のうち5の評価

Exceptional customer service!

My wife and I received the best customer service at the Pillow Talk store in Loganholme (Hyperdome Centre), where both Maddi and Brendon went out of their way to assist us with the purchase of a large rug. Nothing was too much trouble and they took great care to ensure that we were looked after - even helping me to the car with the rug after we’d paid.

2026年5月23日
自発的なレビュー
5つ星のうち5の評価

My Macarthur Square Experience

I recently visited the Macarthur Square store, & was assisted by Danielle. Needless to say Danielle couldn’t have been more helpful. She took the time to explain all the different options I had & was very knowledgeable on all products. Danielle had such a courteous manner & was very professional. I made quite a large purchase so Danielle organised a trolley for me which was most helpful. I am definitely a Pillow Talk customer thanks to Danielle.
Lina Dilario

2026年4月30日
自発的なレビュー
5つ星のうち5の評価

Outstanding customer service.

Absolutely love this throw. The colour is gorgeous. Exactly what I was looking for.
Pillow talk's customer service needs a special mention....they have been outstanding.
My order was lost in transit during December. I contacted them in early Jan and they chased it up, communication was fast and helpful. They sent out a replacement at my request (they also offered a refund if I preferred) and it arrived yesterday. Very happy customer and highly recommend pillow talk for both service and products.

2026年1月13日
自発的なレビュー
5つ星のうち1の評価

Unhelpful Staff

I visited Pillowtalk Homeworld Helensvale recently, hunting for a superking throw for our bed. Time was of the essence as I was styling our home for sale and I had a million and one other things to look for. I wandered around for 5 minutes before I eventually had to ask someone for help. A young lady was arranging some Christmas items on a table and I asked where I could find what I was looking for. Without taking her eyes off the table she was arranging, she indicated I could make my way to the back of the store and look on the shelves on the left. I’m sorry, I know she had a job to do arranging Christmas dootie, but I would’ve appreciated a bit more interest and assistance in finding and deciding what might’ve been suitable. Even a smile would’ve been nice. I did end up finding what I wanted, spending over $100. I also needed a few other things but just didn’t have time to try and find them myself, and I certainly wasn’t going to ‘bother’ this young lady again. Just a constructive message to maybe ask staff to not just point with their head in the general direction of what a customer might be looking for. And a little smile helps too. If I’m being friendly and polite, then I expect the same in return.

2025年12月10日
自発的なレビュー
Pillow Talk ロゴ

Pillow Talk からの回答

Thank you so much for sharing your feedback with us. We would like to extend our sincerest apologies for the unfortunate experience you had at our stores. Please know that providing excellent service to our customers is our priority, and we deeply value your concerns.

We want to assure you that we have escalated your feedback to our area managers, who are now fully aware of the situation. We are actively investigating the matter to ensure that similar incidents are avoided in the future.

Once again, we truly appreciate you bringing this matter to our attention. We can't wait to have the opportunity to welcome you back to our stores in the near future. KInd Regards Pillow Talk

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