Pillowworld ロゴ
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Pillowworld レビュー 8

•
TrustScore 5段階評価の2.5

2.3

寝室家具店
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 寝室家具店
  2. ベッド専門店
  3. 家具店

連絡先

2.3

期待以下

TrustScore 5段階評価の2.5

8件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち1の評価

Lousy delivery

Lousy delivery. Lousy customer service. Don't bother

2025年2月14日
自発的なレビュー
Pillowworld ロゴ

Pillowworld からの回答

Hi Ian,
It appears that your review has been posted to the wrong business. We are pillowworld.com.au we are an Australian family-owned company, and we have no affiliation with Pillow World in the UK. Your purchase was made with the UK company.
As this review is impacting our business, we would sincerely appreciate it if you could please remove it and repost your feedback with the correct company so it reaches the appropriate team.
Thank you very much for your understanding and assistance.
Kind Regards,
Jacquie Williams
Pillow World Australia

5つ星のうち1の評価

Terrible firm to deal with

Terrible firm to deal with. Cannot return it as the seal on the plastic bag has been broken. How can you check it without removing it from its wrappings ? Nothing anywhere to say you cant return if you remove from package. Would NOT recommend them to anyone. Disgusting how they treat customers.

2024年11月1日
自発的なレビュー
Pillowworld ロゴ

Pillowworld からの回答

Hi Pauline,
It appears that your review has been posted to the wrong business. We are pillowworld.com.au we are an Australian family-owned company, and we have no affiliation with Pillow World in the UK. Your purchase was made with the UK company.
As this review is impacting our business, we would sincerely appreciate it if you could please remove it and repost your feedback with the correct company so it reaches the appropriate team.
Thank you very much for your understanding and assistance.
Kind Regards,
Jacquie Williams
Pillow World Australia

5つ星のうち1の評価

Not getting anywhere with this firm…

Not getting anywhere with this firm they want to know about this firm, they stated sorry for me for not getting with them (pillows) i only ordered one also there was No
Hygiene label in the box only my invoice, also you stated your return policy you do not accept then back once opened you have to open the box to have a look as as i have stated the pillow was not in a bag or you could have wrapped it up in Bubble wrap so the pillow was already opened when it was put in the box. You should make new rules . J Parker

2024年9月18日
自発的なレビュー
Pillowworld ロゴ

Pillowworld からの回答

Hi Mrs Jean Margaret,
It appears that your review has been posted to the wrong business. We are pillowworld.com.au we are an Australian family-owned company, and we have no affiliation with Pillow World in the UK. Your purchase was made with the UK company.
As this review is impacting our business, we would sincerely appreciate it if you could please remove it and repost your feedback with the correct company so it reaches the appropriate team.
Thank you very much for your understanding and assistance.
Kind Regards,
Jacquie Williams
Pillow World Australia

5つ星のうち1の評価

Very poor quality don't buy

Phoned today pillows not as described, opened 1 and was told I can't send back as been opened had to argue the point that only one had been opened by the zipper on the bag and could see they are no good for a disabled person with lung problems I gave to pay return, disgraceful company do not buy you will be ripped off

2024年6月11日
自発的なレビュー
Pillowworld ロゴ

Pillowworld からの回答

Hi Mr Lyons,
It appears that your review has been posted to the wrong business. We are pillowworld.com.au we are an Australian family-owned company, and we have no affiliation with Pillow World in the UK. Your purchase was made with the UK company.
As this review is impacting our business, we would sincerely appreciate it if you could please remove it and repost your feedback with the correct company so it reaches the appropriate team.
Thank you very much for your understanding and assistance.
Kind Regards,
Jacquie Williams
Pillow World Australia

5つ星のうち1の評価

Poor quality for ‘luxury’ pillows

Poor quality for ‘luxury’ pillows. Took ages for delivery and had to pay for returning items which is not refunded. Took a while for refund. Definitely wouldnt buy again from them!

2024年3月11日
自発的なレビュー
Pillowworld ロゴ

Pillowworld からの回答

Hi LIsa,
It appears that your review has been posted to the wrong business. We are pillowworld.com.au we are an Australian family-owned company, and we have no affiliation with Pillow World in the UK. Your purchase was made with the UK company.
As this review is impacting our business, we would sincerely appreciate it if you could please remove it and repost your feedback with the correct company so it reaches the appropriate team.
Thank you very much for your understanding and assistance.
Kind Regards,
Jacquie Williams
Pillow World Australia

5つ星のうち1の評価

Don't waste your money...better quality from asda

Stay away from these guys...we order 4 deluxe pillows, spent £50...they arrived, had to be opened to look at them, nothing deluxe about them...could buy these cheaper at asda....when I complained, they asked if it was a comfort thing m, which it was as they felt cheap rubbish, they then said, this us a person thing and once they are opened they wint tske them back....butbyou have to open them to look at them...absolute rip off company ....don't trust them, don't waste your money, no customer service....£50 for 4 cheap, rubbish pillows....no help offered....I believe in giving people and companies the benefit of the doubt .....not these guys...

2024年2月12日
自発的なレビュー
Pillowworld ロゴ

Pillowworld からの回答

Hi Linda,
It appears that your review has been posted to the wrong business. We are pillowworld.com.au we are an Australian family-owned company, and we have no affiliation with Pillow World in the UK. Your purchase was made with the UK company.
As this review is impacting our business, we would sincerely appreciate it if you could please remove it and repost your feedback with the correct company so it reaches the appropriate team.
Thank you very much for your understanding and assistance.
Kind Regards,
Jacquie Williams
Pillow World Australia

5つ星のうち1の評価

Got slugged with tax charges because…

Got slugged with tax charges because pillowworld put on the customs form it was a gift !!! I contacted pillowworld only for them to say we dont understand what we were on about please explain ,we sent all the information asked for and more only for them to ignore us i would avoid this company as you could end up with paying more than expected all because someone at pillowworld ticked the wrong box ,!!!! All in time for xmas thanks pillowworld and thx customs !!!!!!

2023年12月20日
自発的なレビュー
Pillowworld ロゴ

Pillowworld からの回答

Hi Amanda,
It appears that your review has been posted to the wrong business. We are pillowworld.com.au we are an Australian family-owned company, and we have no affiliation with Pillow World in the UK. Your purchase was made with the UK company.
As this review is impacting our business, we would sincerely appreciate it if you could please remove it and repost your feedback with the correct company so it reaches the appropriate team.
Thank you very much for your understanding and assistance.
Kind Regards,
Jacquie Williams
Pillow World Australia

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