Pinoy Tourism レビュー 226

Thank you, Mam Venus for assisting me with my visa change. From start to finish you assisted me professionally.

I just want to thank Venuz De Guzman of Pinoy Tourism for her smooth assistance in my exit from Oman until I returned to Dubai, also thank you for the fast processing of my visa. I highly recommend her as your agent because she replies quickly to chats and doesn't keep you waiting for long.

Ms venus she is very fast process my papers Smooth and she provide all the info needs....my flight was smooth.. .and thank you very much ms venus for assist me for all papers to aprove my visa ❤️😘💜keep up to good work..God bless you 🙏

Thank you Pamela, for the smooth booking experience.

Huge Thank you Ms.
Cyrin for your hands on assistance throughout the entire process,your time and effort in every details mean a lot.1st and 2nd process approved
Great job,and keep up the excellent work.

With all my Heartfelt wishes on my birthday thats was totally a blast year on feb 2026 i was celebrating at Goergia gudauri 🇬🇪🇬🇪❣️🎂🎉 with my Gorgeous mam hazel ,your really an Angel of mylife youve given me a very muxh fantastic overwhelmed tour package that forever i am grateful for you maam hazel n team pinoy tourism best of my best huge event of mylife that i could not imagine celebrate my ❄❄ 🎂 Birthdayn i salute you m hazel loveyuu with all my heartbeat ❣️

Grateful that my family especially my kids experienced snowfall in Armenia, thanks to Ms Cyrin and Pinoy tourism for making this unforgettable experience, everything was smooth and organized.

I would like to extend my sincere appreciation to Pinoy Tourism, especially to Ms. Cyrin, for assisting us throughout our trip to Armenia and Georgia. We are truly grateful for the excellent coordination and support provided before and during our travel.

Choosing Pinoy Tourism was definitely the right decision. The package offered great value for money from affordable airfare and comfortable hotel accommodations to the well organized tours with knowledgeable and friendly tour guides in each country. Everything was arranged smoothly, which made our trip stress-free and enjoyable.

As first-time travelers, we truly appreciated the seamless service, particularly the airport-to-hotel and hotel-to-airport transfers. The team ensured that we felt guided and supported every step of the way, which gave us confidence and peace of mind during our journey.

The hotels selected were comfortable and well-located, and the destinations we visited were all beautiful and memorable. Every place we explored added to the wonderful experience of this trip. It was truly an unforgettable and enriching journey for us.

We are already looking forward to planning our next trip and are excited to receive the same level of excellent assistance and guidance from the same travel agency. Highly recommended!

Shout out to Ms. Venus for answering all my questions clearly and patiently. She was a great help throughout the entire booking process, addressing all my concerns and guiding me with ease. Her assistance made everything smooth and stress-free. Truly professional, reliable, and highly commendable!

I was assisted smoothly by Ms. Mieca Cyrin Panganiban. She handled all the processes from the very start up until my flight. All I did was pay and to comply with all the documents she needed. Huge thumbs up for her 💯💯👍

Super enjoyed our Cebu trip thanks to Ms. Shenny! Everything was well-organized and stress-free. Very responsive and attentive siya. Will surely book again!👍

I would like to commend Ms Cyrin for her outstanding client service on my last trip here in Dubai , Even if its almost past in the evening she kept and ensuring me that I will be able to take my flight by the said time. I want to thank her for that and also for doing a great client service.

Excellent, efficient and trustworthy agency, good staff and good communication...very intelligent. You won't have to worry about anything.Especially Miss Kaykay.

Thanks to Ms Mitz for helping me bringing my mother. We are now happy family <3

Many thanks to Ms. Mitz for her kind and professional assistance. I am happy with the service provided. It was efficient and well organized.

Kuddos to Ms Mitz, she's very helpful to my inquiry. Thanks to her my boyfriend is here in the UAE.

VERY DISAPPOINTING EXPERIENCE

I am extremely disappointed with this travel agency’s service. It has been more than 14 days already, and my security deposit refund is still NOT reflected in my account. There has been no clear explanation, no update, and no sense of urgency from their side.

Their so-called “agents” are impossible to contact. Calls are ignored, messages are left unanswered, and following up is a nightmare. Once they have your money, they stop responding. This is not just poor service — it feels like deliberate neglect.

Keeping a client’s money without updates or resolution is unacceptable and raises serious red flags. If you don’t want to chase your own money or deal with endless stress, DO NOT TRUST THIS AGENCY. I deeply regret booking with them and will never recommend this agency to anyone. Youre causing so much inconvenience!

Thank you, Ms. Earl for being professional, helpful and responsive.

They help me a lot.. Sobrang bait ng agent ko ms. earl.. Hndi nya ako pinabyaan at ang bilis ng process po

-Payment for Visa Application done 11Dec including requirements for my mom and sister’s family (4 people) and submitted 12Dec by the agent. Flight ticket is 23Dec.
-waited for from then on and doing frequent follow up till 19Dec.
-20Dec, agent said still on process as immigration is limiting approval for 30days visa application
-21Dec, i asked for application number so i can directly go and check with immigration next day, Monday. Agent could not give saying it needs to be requested from their visa department. But she promised to update me on the visa status next morning which didn’t happen.
-22Dec morning i went to their office to get the visa application number as immigration can only help me if i have that detail. I waited for more than 1hr as agent arrives only 1pm. I insisted only for the application number so i can fo back to immigration. I also wanter to know exact date the application was submitted. Iwas assured it was submitted same day. Another agent explained the immigration’s announcement limiting approval for 30days visa. That this is not in their control. When the agent arrived, i reiterated same request which i have mentioned since a day before.
My sister and I decided to check other travel agents and found there is no such announcement from immigration. I requested to withdraw and cancel the application so no duplication be done when new travel agent reapplies.
This is when i learned the shocking truth, that my application all the while was put on queue and there is nothing to follow up at all. Thats the reason there is no application number to give. And they just wanted me to wait for the visa to get active on the system.
They even proposed that i apply for 60days instead costing 850each so i get same day approval.
This is a big lesson for trusting this company with very important requirements.
I’m writing this as many others are also waiting like me as mentioned by the agent. The lie that this is not in their control. They could have been truthful as there are other options available other than rebooking tickets that costed me more than 800usd for 4 people. So beware. Yes agents are kind and respectful but it should be accompanied by truthfulness and honest dealings which they withheld from me.