Pioneer Europe レビュー 

Like many who bought one of their car stereos with Smart Sync I woke up one day to find Pioneer had ‘updated’ their app rendering my stereo useless, totally different to what I’d purchased and in some instances illegal to operate ( see all the reviews in the App Store ). Pioneer ‘customer support’ consists of a firmware link that actually leads you to an advert for a new stereo, an answer machine, ‘no reply’ emails and instructions on how I should get a PC, use Windows, download an update to a usb stick and ..... well the advice stops there. Pioneer won’t help Halfords so Halfords won’t help me. Trading Standards haven’t yet caught up with technology so it’s a write off. It seems these days a tech company can make something they sold you redundant and your only option is to buy a new one.

An awful company that does not follow basic laws to protect consumers from rouge traders.

This company deliberately provides a support site that does not provide sufficient enough information, so that simple updates can be completed successfully. Therefore causing an issue that cannot be resolved. The sole purpose of this is basically just a scam. Contacting support provides no helpful advice only you being pushed towards paying them to fix the issue THEY caused.

Customer service is appalling and it is clear Pioneer support is just to create work and increase revenue from scamming customers.