So glad I came across this organisation . They were so helpful from start to finish . Michelle was my caseworker and she took the stress and weight out of my appeal stage and managed it capably... もっと見る
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I would like to thank gareth forster for helping my husband george with his pip application. If I could give more then 5 stars I would give him a 100 stars as he has given us the support and been... もっと見る
PIP HELP CIC gave us the confidence to make an application we'd been putting off for months. The PIP paperwork is daunting, but Annelin guided us through step by step. She turned a long conversation... もっと見る
It is so reassuring to have someone help fight your corner and bring all their expertise to the stressful process of applying for pip. Michelle was so kind and supportive, she really had our back and... もっと見る
企業情報
当該企業による記述
We are a Not-For-Profit Community Organisation supporting the rights and welfare of people with disabilities. We offer practical advice and assistance with all aspects of claiming Personal Independence Payment.
連絡先
7 Bell Yard, WC2A 2JR, London, 英国
- 0330 124 8555
- support@piphelp.org
- piphelp.org
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RUDE STAFF Have to wait more than an hour and when…R
Have to wait more than an hour and when connected their rude staff don’t listen anything and just hang up. They don’t realise they are dealing with people with severe health issues or disabilities and they may take time to answer. Very rude and unhelpful staff.
He wanted to security questions and when ask I answered and then he said you fail the security and hang up as they about to go home and didn’t even explain as I am sure I didn’t fail security and tell him the correct answer and even if I do he can explain or ask other question but he just hand without realising I was waiting for an hour to speak to them. Been waiting for 3 months for a review decision and they just been ignorant as usual

PIP HELP CIC からの回答
Not even regulated by SRA!These…
Not even regulated by SRA!These businesses just pop up by anyone with a basic law degree! Save your money!

PIP HELP CIC からの回答
I just want to say a big thank you to…
I just want to say a big thank you to Jeremy, he is a very lovely guy and helped me with my pip claim. There is no way I could have done it on my own. In January I started filling it out myself and with my mental health I just broke down and stopped filling it in. After a couple of months I saw pip help CIC on Facebook and also read the reviews so I sent a message and Dave called me to say he was going to get a guy called Jeremy to help me. It's been months and only just got it but if I didn't have help I would never have got it. 😊

PIP HELP CIC からの回答
I have been meaning to review for a…
I have been meaning to review for a while so apologies for the late review!
I’ve just seen a recent review which made me so sad and upset to read.
Surely this is slanderous? As if she has in writing them slating her 🤣 Baliffs are only sent if a court has looked at all the facts ( so why wouldn’t she have sent this so called evidence?!!) nor would they have sided with PIP Help CIC if she hadn’t signed a legally binding contract and been fully aware of the terms!
It makes me so cross that some ….. take advantage of caring people that win a PIP claim that they wouldn’t have been able to without their help.
I’ve had help myself from Dave and Kim to win my claim ( thank you!) I could not have done it without you all. I know others that have too! They are absolutely incredible, the contracts are clear and it’s stated on the website clearly too (that is where I found the information and saw the fees too)
I’ve seen and heard so many amazing things about the not for profit charitable organisation hence this supporting review too.
If you are looking for help ( the most supportive too) ignore that review and look at the hundreds of positive ones they are fantastic.
You always have one leech that by her own admission is up to her arms in debt collecters ( says it all it’s probably her full time job getting out of paying) so don’t worry PIP Help CIC if you are reading this!
Personally I would have her done for slander as well with her review.
Cheers
Peter

PIP HELP CIC からの回答
David was amazing
David was amazing, he has given me such hope snd if I could give 10 stars I most definitely would. Thank you for your support.

PIP HELP CIC からの回答
well worth every single penny
When a time things should be getting easier the MR was so daunting - Julie helped with all the paperwork and received my results today. well worth every single penny

PIP HELP CIC からの回答
Thanks to David for all his help I…
Thanks to David for all his help I wasn’t going to appeal until I spoke to him. I received enhanced rate pip today after a years battle.

PIP HELP CIC からの回答
5 Stars isn’t enough!
When I found PIP Help CIC I was at my whits end dealing with the stress of my daughter’s PIP review.
The DWP telephone assessment was incredibly stressful. I found it very uncomfortable and difficult advocating for my daughter whilst she was sat alongside me. Subsequently they decided by letter, 3 weeks after the telephone call, that she no longer met the conditions of PIP and her award was stopped from the date of the telephone assessment.
I was feeling very isolated and helpless. I felt like I had failed my daughter and Mum guilt was eating away at me and as I have several chronic mental health conditions, the stress was plummeting me into a spiral.
After reaching out and talking to David about what had happened I instantly felt reassured and supported. I learned that I didn’t fully understand the nuances and legal PIP framework, very few people do.
When David read my daughter’s written assessment report from the DWP, he explained that my daughter’s telephone assessment was poor and did not meet the required standards or adequately investigate report or understand my daughter’s health conditions.
David helped me understand the ins and outs of using the PIP Help CIC service and explained that because he felt my daughters case was strong,
we could potentially be paying a large fee for little more than general assistance in completing an appeal form. However, I insisted that I understood that and was in agreement with the potential cost as I desperately needed to feel like I wasn’t alone dealing with it as I wasn’t coping. I was going into a panic ruminating about the possibility my daughter could forever lose her disability support as PIP “gatekeeps” so much more than a monthly financial award.
I signed a contract with PIP Help CIC and David assigned me to a case worker, a lovely lady called Julie who was amazing. Both Julie and David made me feel so at ease. I was able to contact them with any worries or questions through the waiting process. They were kind, reassuring and compassionate to my situation.
Julie did an amazing job at explaining the appeals process to me. She broke down the possibilities and avenues it may go down and explained how she would approach the case by cross referencing all of my daughters medical notes and diagnoses with the outcomes of the DWP decisions and assessment reports.
It was a nervous wait for the statutory initial response. Julie was hoping the DWP would overturn their decision as they often review the whole case when an appeal is initially submitted than otherwise committing to a costly tribunal.
To my absolute delight 6 weeks on and to my HUGE relief this week I received a call to tell me that the DWP had taken another look at everything and I was told “they could find no evidence to suggest my daughters conditions had at all improved” and that “her award should not have been withdrawn and that it would be immediately reinstated at the same level, with back pay”.
I cannot even express the relief and gratitude to David and Julie for the guidance support and lending me an ear to my constant fretting!!
As I explained, they did little more than complete the appeals form BUT I absolutely have no doubt in my mind that having PIP Help CIC on that appeals form got the attention of the DWP because of their excellent reputation. Julie explained this often holds a lot of weight with the DWP. The pastoral care for me was also invaluable.
Had I not taken this forward with PIP Help CIC I know I would have been facing a year long battle and potentially have to face a tribunal.
I’m still thanking my lucky stars this week that this whole ordeal is over. THANK YOU x
5 stars isn’t nearly enough!!!

PIP HELP CIC からの回答
Free telephone advice is invaluable
It’s very daunting applying for PIP and not something anyone wants to do and when you get refused point blank it’s hard to push for a review of the decision. A free 30 minute phone call with PIP Help CIC was invaluable. Solid honest and compassionate advice, validation and highly skilled people who really care. Cannot thank David enough.

PIP HELP CIC からの回答
A very kind lady helped me win my case
A very kind lady helped me win my case. She was ever so patient and just a really caring human.
Massivley reccomend.

PIP HELP CIC からの回答
What an organisation- words are not…
What an organisation- words are not enough to describe the support that has been there for me and my family whilst appealing my PiP claim. From my first call until the tribunal today the help and support has been phenomenal. The Supplementary Statement written by Julie took the information I gave and transformed it into a document that was amazing and convincing at the tribunal. Throughout Julie was honest and realistic but her help and support enabled me to be prepared for the tribunal. I cannot recommend this organisation enough. Julie has been amazing - thank you.

PIP HELP CIC からの回答
I spent 12+ months for the DWP to deny…
I spent 12+ months for the DWP to deny my claim despite ample factual medical evidence of how my condition affects my daily life, awarded 6 points daily living 0 for mobility, I applied to tribunal and engaged the help of PIP Help, Jade was my case manager and she represented me, I waited another 12 months for tribunal who overturned DWP decision and I was awarded enhanced for both daily and mobility, there were many times I felt like giving up but PIP Help and Jade were so supportive and brilliant I simply could not have gone through this horrendous experience at the hands of DWP without their help thank you so much I will definitely engage you again when my review comes up as I never want to experience the stress they put me through ever again Thank you

PIP HELP CIC からの回答
Dave was patient and very helpful with…
Dave was patient and very helpful with my concern. Called back when the line broke up too. Highly recommend this service if needing help and advice concerning PIP. Gratitude that this help is available.

PIP HELP CIC からの回答
I really don't know where to begin
I really don't know where to begin. Julie sohna is the most amazing, patient and kind lady I have ever had the pleasure of talking to. She worked so hard and was so so patient with me. She answered any question I had however daft I felt it might be. Today was my tribunal, where the end result was the best I could have imagined. I wouldnt have stood half a chance without Julie. You are amazing ❤️

PIP HELP CIC からの回答
Julie helped me win again
Julie helped me win again, pip help cic are amazing, there is no way I could have done it without their help. Julie kept in touch about everything and it was so easy to do when I got stuck and needed help. 10/10 from me definitely worth it.

PIP HELP CIC からの回答
I wish to express my thanks to Melanie
I wish to express my thanks to Melanie, she was amazing. I found her to be very knowledgable, she showed empathy she was very approachable and supportive
I will definitely be using this company again if required

PIP HELP CIC からの回答
Thank you x
Would really recommend if struggling with pip. They helped and supported me through the whole process esp maddie.
We went to tribunal that is the stage i contacted them, i didn’t win the tribunal but had little evidence as was just after covid and hospital tests were sparce. Picking myself up quickly and not been too disheartened maddie got straight to work and we did a change of circumstances as my health had got worse since my initial application and i had plenty more evidence i was awarded enhanced on both and for 10 years!
Anybody struggling or put out with the little fee they charge only if you win, just go for it as this had made my life for the next 10 years easier to deal with and less stress!
I really recommend maddie and all her colleagues i couldn’t have done it without them, thank you so much xx

PIP HELP CIC からの回答
They don't even respond to enquiries
They don't even respond to enquiries. Desperately need help and they won't respond to me when I reach out.

PIP HELP CIC からの回答
Free PIP assessment preparation service
I booked an appointment for the free PIP assessment preparation service. A brilliant service 5*, he put me at ease and explained the assessment process to me. Thank you David. 🙂

PIP HELP CIC からの回答
Had a review with Dave and really found…
Had a review with Dave and really found it so very helpful and informative.
Really takes all the fear out of an upcoming assessment!
When you aren't used to doing things like this , it's so nice for someone to walk you through the process.
I would highly recommend.

PIP HELP CIC からの回答
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