I now own 6 reels 3 spinning and 3baitcasrers. I love every one of them. They perform as well as any reel at a great price, customer response is great through e mail contact. I own reels in the $300 p... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I have been purchasing Carbon X spinning reels and bait casting reels from Piscifun for many years. I am extremely satisfied with the quality and prices of these products. I am also very pleased with... もっと見る
The customer service hands down is top notch. The attention to detail and quick response is rarely seen these days. Kudos to the customer support. Also the product is superb. Picifun chaos pro reels a... もっと見る
I’ll give the reels 4 1/2 stars I own several types of your reels, but when it comes to parts and replacements, it’s horrible. I have two reels that I would like to fix and trying to get Parts is like... もっと見る
企業が回答しました
企業情報
当該企業による記述
Piscifun was founded by fishing experts who are dedicated to manufacturing and designing high quality, affordable fishing products.
連絡先
780 EPPERSON DR.CITY OF INDUSTRY,CA, USA, 91748, CA, 米国
- +1 865-601-1047
- cs@piscifun.com
- piscifun.com
4.6
優良
569件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This company will take care of you, seriously.
This company will take care of you, forget what people say about where its from or who owns what, the customer service is top notch and beats any company in the states. The only drawback is they may take a single day to respond, but when they do its worth it. Kindness and thoroughness hasnt been this good in a company for me since pre covid. Great experience. They want your business and will respect you as a customer, try it for yourself. Any issue with your order and you will get top level care.
2025年10月6日
www.piscifun.com からの回答
Dear Joshua,
Thank you for your feedback, and please accept our sincerest apologies regarding the issue with the fishing reel you received.
We have already followed up with you directly via email to resolve this. As soon as we receive the necessary details, we will immediately arrange to ship a brand new replacement product to you at no cost.
We deeply regret the inconvenience this situation has caused. Your satisfaction is very important to us, and we are committed to continuously improving our products and service.
Thank you for giving us the opportunity to make things right.
Perfect experience
2025年10月8日
NautiX 4000
This order was a replacement for a dead on arrival/warranty. At the time of shipment, Piscifun always sends an estimated arrival date, and 3 of 3 orders, it is always Wrong by two days. I shake my head and say "my Friday order is not going to deliver Monday". Three times delivery has been 2-3 days later than the first estimate. Piscifun might as well just leave this up to the carrier's tracking mechanism. The NautiX 4000 appears to be a quality reel. Very nice drag, light wt., long smooth casts. I do feel very slight gear 'rumble' on this 9 bearing reel. It will be interesting to see if it gets 'hydraulic smooth' after the gears wear-in/mesh? I also prefer the handle grip on the 3000 with flats, vs the larger full round grip on the 4000>.
2025年10月6日
Service & tech support
2025年10月8日
My order was shipped so fast
My order was shipped so fast and arrived promptly. I was impressed how quickly it was out their door.
2025年10月7日
Love the products for the price
2025年10月5日
Best reels and best prices
I have the piscifun alijoz 400 and the electric Kraken I couldn't be happier with my purchase! I am new in fishing and even though I am inexperienced I can tell that piscifun products have great quality. I really love my reels!
2025年10月6日
This is my 2nd reel
This is my 2nd reel, and I’ve enjoyed both. It’s a great product, especially for the price.
2025年10月4日
I received the wrong reels
I received the wrong reels. I contacted Piscifun about the incident(with photos) and expected to get the reels I ordered immediately. But, I had to take more photos and send them. Then I was told they would send the reels I ordered as soon as I sent the reels back. I sent the reels back, I will not order again from this company. I also told them to just keep the reels. I'm done with Piscifun.
2025年10月4日
www.piscifun.com からの回答
Dear Customer,
Thank you for taking the time to provide your feedback. First and foremost, we sincerely apologize for the error in shipping the wrong reels to you. This falls far short of the service standard we aim to provide, and we fully understand your disappointment and frustration.
After you initially contacted us, we should have immediately activated a more efficient process to correct the mistake, rather than having you go through the additional hassle of multiple communications and returning the product. We deeply regret the poor experience this situation caused you.
We would like to clarify the current status for you:
We have received the returned reels.
The correct reels you ordered have been shipped out.
Furthermore, as a gesture of our sincerity regarding this issue, we have processed a partial refund to your original payment method to compensate for the inconvenience you experienced.
We know that an apology cannot fully make up for your experience, but we hope these corrective actions convey our regret. We are internally reviewing and improving our order verification and customer service processes to prevent such incidents from happening again.
Finally, we respect your decision, but we remain grateful for the opportunity you once gave us. We wish you much joy in your future fishing endeavors.
Bought same reel at a swap meet liked…
Bought same reel at a swap meet liked it so purchased another for walleye fishing
2025年10月4日
I bought 5 different reels and they all…
I bought 5 different reels and they all work great and didn't break the bank/
2025年10月3日
Both products I ordered were shipped…
Both products I ordered were shipped fast and excellent quality
2025年10月3日
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