I really wanted to love this company. There were a lot of things I was going to order from them, but the wallet I ordered was very poor quality. The material started peeling after being used for only... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have sent multiple messages through support email, info email and Instagram and not 1 response from anyone. No tracking provided for packages and no customer support. Still no bag. If bag isn't re... もっと見る
I reached out to Customer service to ask about materials ( basically all recycled yeah ) and treatment of workers ( all sounds great ). They send me a lovely detailed message that made me feel great a... もっと見る
企業が回答しました
Placing an order online was easy to navigate. Delivery only took a few days. I love the purse - excellent quality, funky style, fabulous colour (cloud). I know I’m going to feel good carrying this pur... もっと見る
企業が回答しました
企業情報
当該企業による記述
We believe it is our responsibility to improve the quality of life for all creatures, big and small. All of our products are made with 100,000% vegan and cruelty-free materials.
連絡先
160 Konrad Cres. Unit 4, L3R 9T9, Markham, カナダ
- info@pixiemood.com
- pixiemood.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Awesome bag
The bag I got is great quality and I love the style. The order arrived sooner than I expected. The company's commitment to environmentalism is a huge plus. I only wish the bag opening was wider so my hands don't scrape the zipper when I reach inside.

Pixie Mood からの回答
Beautiful handbag
Beautiful handbag. I love the colour and the feel of it. The pockets inside were perfect and it’s comfortable yet stylish!

Pixie Mood からの回答
Love the bag and wallet!
Love the bag and wallet!! The colour is gorgeous and has amazing sustainable quality. The order also shipped very fast! Great service!

Pixie Mood からの回答
perfect bag and fast shipping
Shipping took like 2 days which was amazing! And the bag is exactly what I was expecting such amazing quality!

Pixie Mood からの回答

Pixie Mood からの回答
Gianna Crossbody in Mineral Blue - LOVE THE WIDE STRAP!!!
I was so excited to receive my first Pixie Mood purse. Canadian, vegan, cruelty-free and the inside section made from recycled plastic bottles. What more could you ask for? Well, I absolutely love this purse. More than any bag I've ever purchased. It is the perfect size (iPhone 11, Kindle, Keys, ID and more) - but it's still relatively small, therefore comfortable and it's not bulky. It came with two straps, which is the best part. I'm partial to the WIDE STRAPS. I don't like the skinny straps. I would love it if Pixie Mood sold wide straps as a separate option so that you could use them for any purse. Or, better yet, give you the option of choosing a skinny strap or a wide strap or both. I will be a lifelong customer and will be bragging about Pixie Mood to all of my friends. Thank you so much. Oh, and the mineral blue is a gorgeous colour. Goes with everything. Thank you Pixie Mood for doing the work that you do. It is so very appreciated :)

Pixie Mood からの回答
Good company mission but bad return policy
I like that the company is using cruelty free leather, this is mainly the reason I decided to place my first order with them.
However, their return policy is not flattering at all, you will have to pay $8 return fee, and if you want to get your money back, you have to return them 14 days from postmark, or else, you will only get store credit. And ALL on sale items are considered to be Final sale, which means no return.Return policy is supposed to protect customer for their shopping experience, but from what I see, the only one they want to protect here is themselves.

Pixie Mood からの回答
Love my new purse
Love my new purse. It arrived in 2 days and was exactly what I need. I recently broke my hip and need hands free over the shoulder. The dimensions posted on the site helped me make my decision as did the two types of straps. Best of all, Canadian made and Vegan Leather.

Pixie Mood からの回答
Is sent an email immediately after I…
Is sent an email immediately after I ordered something bc I realized I needed to change the address. That was a week ago and I still haven't gotten a response or the package and I am moving.

Pixie Mood からの回答
Wonderful!
The bags were beautifully made and they shipped faster than expected. Packaged neatly and safely. Wonderful to work with.

Pixie Mood からの回答
Peut-être une option en français?
Peut-être une option en français?
*
Maybe a website in french?
Merci! * Thanks!

Pixie Mood からの回答
I saw the backpack in a shop on…
I saw the backpack in a shop on holidays and wish I had got it. So when I got home, I bought it immediately. So happy with my purchase!

Pixie Mood からの回答
Cute!
I got the Ida Card Case in Mineral Blue/Nubuck. It's super cute and it fits all my cards! The quality feels nice, and the little "Pixie Mood" is subtle and classy. I usually get everything in black but I love the color.

Pixie Mood からの回答
The Emelia tote is super cute
The Emelia tote is super cute, lightweight, and exactly what I expected. Can't wait to use it out.

Pixie Mood からの回答
Awesome!
Love my wallet! I did a lot of research looking for a cute wallet that was also cruelty-free. Pixie Mood checked all the boxes! I will definitely purchase from them again!

Pixie Mood からの回答
Wow what a tote!
Wow! I received this purchase just 3 days after placing my order. This tote is the perfect medium size! I wish the inside pocket was just a little larger. It is not big enough for my cell phone. I can’t wait to put this tote to use.

Pixie Mood からの回答
Super Cute, Super Quick
This was my first time buying from Pixie Mood and really I am very impressed.
I ordered the Bianca Travel Organizer (sage) and the Cass Mask (black) for myself, along with the Greta Work Tote (sage) for my mother in law. I placed the order on a Monday, and all three items arrived the Wednesday - I did not even think such a speed was possible, incredible!
In terms of the Bianca and the Greta, I was relieved by the accuracy of the photos. It's not always easy to capture the true look of a product, but both the travel organizer and the work tote are just as pictured. The colour is a perfect blend of matte and glossy, ensuring that the pieces don't look fake nor cheap. The material is also very pleasing, both to the touch and to the eyes, and it feels sturdy and sustainably built.
I was a little worried at first because both items seem a bit "oversized" in the photos. The travel organizer is in fact quite an average and useful size, it could even double as a clutch. The work tote is large though, but it does not look or feel out of place, and all the space inside really is wonderful.
As for the masks, the material is soft and luxurious, and the adjustable straps are also comfortable.
All in all, we were extremely pleased with Pixie Mood!

Pixie Mood からの回答

Pixie Mood からの回答
Great style - just what I hoped for!
I received my new purse (cross shoulder) today. It came so fast and I absolutely love it. Exactly what I was hoping for and I love the separation option, making it three usable styles in one purchase! Thanks Pixie Mood!!

Pixie Mood からの回答

Pixie Mood からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







