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J'ai posé une question concernant la livraison de nos velos, l'équipe m'a répondu dans la journée et on pris des nouvelles une gois la réception effectué. C'était des echanges agréables gentil et ras... ãã£ãšèŠã
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Ottimo il servizio clienti, mi ha assistito egregiamente in ogni passo dell'acquisto della mia e-bite Engwe E26, a partire dalle informazioni richieste prima dell'acquisto per finire con il post ven... ãã£ãšèŠã
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As I contacted Engwe they responded quite quickly which was surprising After that things went smoothly from both side It was my first time with Engwe Physically at the shop and buying online... ãã£ãšèŠã
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The quality service was proactive and asked about our experience with a newly bought bike (six month after the purchase). We are happy with the bike, however mentioned, that we had already two flat... ãã£ãšèŠã
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Pl Engwe ããã®åç
Dear Lilie, your support and trust are our greatest honor. We will continue to work hard to provide you with better services~
Best regards,
ENGWE TEAM
Ottimo il servizio clienti, mi ha assistito egregiamente in ogni passo dell'acquisto della mia e-bite Engwe E26, a partire dalle informazioni richieste prima dell'acquisto per finire con il post vendita, rispondendo in maniera celere ed esaustiva, ad ogni mia richiesta.
Consiglio vivamente
Pl Engwe ããã®åç
Caro Marco, ti ringraziamo di cuore per il tuo supporto e la tua fiducia. La tua soddisfazione Ú per noi fondamentale. Continueremo a impegnarci per offrirti un servizio eccellente.
TEAM ENGWE
J'ai posé une question concernant la livraison de nos velos, l'équipe m'a répondu dans la journée et on pris des nouvelles une gois la réception effectué. C'était des echanges agréables gentil et rassurant . Nous sommes trÚs content merci beaucoup.
Pl Engwe ããã®åç
ChÚre Marie, merci pour votre évaluation. Votre satisfaction est notre priorité. N'hésitez pas à nous contacter si besoin. Nous vous souhaitons une excellente journée.
Cordialement, L'équipe ENGWE
No issues at all.
Good price and good delivery. All was OK.
Bike seems to be running very well.
Had a chat with customer service. Responded in due time and to my satisfaction.
Pl Engwe ããã®åç
Dear Nielsen, thank you for your evaluation. Your satisfaction is our motivation. Please feel free to contact us when you need us. Wish you happy every day.
Best regards,
ENGWE TEAM
Tolles Fahrrad.
Super Service ÃŒber Kundenbetreuung.
Immer wieder gerne.
Hervorragendes Preis/LeistungsverhÀltnis
Pl Engwe ããã®åç
Liebe Susanne, wir danken Ihnen herzlich fÃŒr Ihre UnterstÃŒtzung und Ihr Vertrauen. Ihre Zufriedenheit liegt uns sehr am Herzen. Wir werden Ihnen auch weiterhin einen guten Service bieten. Ihr ENGWE-Team
Desde el principio me atendieron con simpatÃa y agradecimiento, lo que siempre da confianza. El servicio postventa fue adecuado: me respondieron con rapidez, resolvieron mis dudas y me hicieron un seguimiento atento después de la compra. En general, una experiencia satisfactoria y profesional. ¡Recomendable!
Pl Engwe ããã®åç
Estimado Antonio, le agradecemos profundamente su continuo apoyo y la confianza que ha depositado en nosotros.
Nos comprometemos a brindarle un mejor servicio y garantizar su satisfacción con nuestros productos y servicios.
Le deseamos un excelente dÃa.
TrÚs bonne expérience trÚs content du vélo électrique engine pro 3.0 boost.
Pl Engwe ããã®åç
Cher Bruno, merci pour votre évaluation. Votre satisfaction est notre priorité. N'hésitez pas à nous contacter si besoin. Nous vous souhaitons une excellente journée.
Cordialement, L'équipe ENGWE
Muy profesionales y te ayudan en todo lo que pueden. Las bicis tienen mucha potencia y son muy cómodas. Los recomiendo.
Pl Engwe ããã®åç
Estimado Martin, le agradecemos enormemente su apoyo y confianza. Su satisfacción es muy importante para nosotros. Seguiremos brindándole un excelente servicio.
EQUIPO ENGWE
Everything went perfectly. Engwe comes highly recommended.
Pl Engwe ããã®åç
Dear customer, thank you for your evaluation. Your satisfaction is our motivation. Please feel free to contact us when you need us. Wish you happy every day.
Hope you enjoy using your E-bike~
Best regards,
ENGWE TEAM
Pl Engwe ããã®åç
Dear Nick, thank you for your evaluation. Your satisfaction is our motivation. Hope you enjoy using the E-bike.
Best regards,
ENGWE TEAM
Pl Engwe ããã®åç
Beste Reimond, hartelijk dank voor uw beoordeling. Uw tevredenheid is onze drijfveer. Neem gerust contact met ons op wanneer u ons nodig heeft. Wij wensen u een fijne dag.
Met vriendelijke groeten, ENGWE TEAM
Service aprÚs vente exceptionnelle ! Rien à redire c'est parfait ! Merci
Pl Engwe ããã®åç
Cher Guéroïde, merci pour votre évaluation. Votre satisfaction est notre motivation. N'hésitez pas à nous contacter si besoin. Nous vous souhaitons une excellente journée.
Cordialement, L'équipe ENGWE
The ordering went smoothly and our sonâs Engwe 3.0 arrived in DK on the agreed delivering day.
Pl Engwe ããã®åç
Dear Michael, we are very grateful for your support and trust. Your satisfaction is very important to us. We will continue to provide you with good service.
ENGWE TEAM
My experience with ENGWE so far has been good, support is very responsive, I ordered an ENGINE PRO 3.0 boost bike which arrived in good condition.
It's a reliable brand and I would order from them again without hesitation.
Pl Engwe ããã®åç
Dear Likou, we are very grateful for your support and trust. Your satisfaction is very important to us. We will continue to provide you with good service.
ENGWE TEAM
Assistenza eccellente!
Professionalità , celerità e gentilezza hanno contraddistinto il rapporto di Engwe con me. Davvero soddisfatto..
Pl Engwe ããã®åç
Caro Antonio, apprezziamo profondamente il tuo continuo supporto e la fiducia che hai riposto in noi.
Ci impegniamo a servirvi meglio e a garantire la vostra soddisfazione con i nostri prodotti e servizi.
Ti auguro una splendida giornata.
Esperienza diretta di assistenza eccellente. Professionalità , celerità , gentilezza hanno contraddistinto Engwe nella relazione con me. Davvero soddisfatto al 100%.
Pl Engwe ããã®åç
Caro Antonio, apprezziamo profondamente il tuo continuo supporto e la fiducia che hai riposto in noi.
Ci impegniamo a servirvi meglio e a garantire la vostra soddisfazione con i nostri prodotti e servizi.
Ti auguro una splendida giornata.
Tardamos un poco pero se resolvió el problema a la perfección
Pl Engwe ããã®åç
Estimado Jesús, nos alegra saber que el problema está resuelto. Es nuestro mayor placer ofrecerle nuestro completo servicio de garantÃa postventa.
Nuestro objetivo principal es garantizar que cualquier problema que encuentre se resuelva de manera rápida y eficiente.
Que tengas un dÃa maravilloso.
The quality service was proactive and asked about our experience with a newly bought bike (six month after the purchase). We are happy with the bike, however mentioned, that we had already two flat tires and we are a bit confused, why that happened so often.
Most companies would response, that a flat tire is not covered by any guarantee, however the ENGWEE service team reacted in an impressive fast and friendly way and send us for free a new tire set. I consider that excellent service.
Pl Engwe ããã®åç
Dear Ulrich, we're glad to hear that the issue is resolved. It is our utmost pleasure to offer you our comprehensive after-sales warranty service.
Our primary objective is to ensure that any issues you encounter are resolved promptly and efficiently.
Have a wonderful day.
Pl Engwe ããã®åç
Dear Nick, thank you for your feedback and satisfaction with our E-bike. We hope you enjoy using it. If you encounter any problems and need assistance, please don't hesitate to contact us. Have a nice day~
As I contacted Engwe they responded quite quickly which was surprising
After that things went smoothly from both side
It was my first time with Engwe
Physically at the shop and buying online from Engwe my experience was not so good but I feel like online is way better than physically at the shop
I think Engwe should teach them ( at the shop ) how to behave with customers
I would prefer online for sure
Pl Engwe ããã®åç
Dear Imran, thanks for your feedback. We highly appreciate your feedback and praise on your experience with our online service.
In the future, we will place greater emphasis on after-sales support for offline sales and provide better service to our customers. Thank you very much for your understanding.
Wishing you a wonderful day ahead.
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