I bought a crew neck t-shirt and a pair of joggers. At first I wasn't sure about the t-shirt because the neck was higher than I'm used to and the cotton material was heavy. I love it now. It's my favo... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The quality of the sweat shirt was excellent, as was the delivery. But, as with previous purchases, the sizing is strange. With an extra small being snug in the body but with extremely long and nar... もっと見る
Happy with quality of the material - most organic cotton t-shirts are thinner and do not feel quite so soft. Always looking for white t-shirts, vest, cropped t-shirts to wear as under layers so happy... もっと見る
I have to say, I rarely write reviews, but the customer service this company gave was incredible. I ordered some t-shirts as a Christmas gift last year but, due to Royal Mail's strike, there was a de... もっと見る
企業情報
当該企業による記述
Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍
連絡先
16 Great Queen Street, Covent Garden, WC2B 5AH, London, 英国
- info@plainandsimple.com
- plainandsimple.com
4.4
優良
361件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product and customer service
Ordered a pair of joggers which unfortunately arrived damaged. I reported this via email and Katy from the customer service team was quick to respond in a friendly and efficient manner.
A replacement item was shipped out almost immediately, and it arrived in excellent condition. Very happy with the purchase and wouldn’t hesitate to order from them again. Highly recommend.
2026年4月24日
自発的なレビュー
Crew cut t-shirt and a pair of joggers
I bought a crew neck t-shirt and a pair of joggers. At first I wasn't sure about the t-shirt because the neck was higher than I'm used to and the cotton material was heavy. I love it now. It's my favourite t-shirt. You can wear it also when it's cooler. The joggers are great. I liked them straight away. The only reason I am not giving 5 stars is because l wish the material of the joggers was thicker. They might not be properly warm in the winter. I am impressed by the policy of the returns even when you have worn the clothes out.
2026年3月16日
Sizing not as described
Sizing was shown as Regular Fit, items delivered were 'Slim Fit' - not even an option on the website. I raised an enquiry with customer services to understand if they had changed sizing or if it was a mistake and never got a reply even weeks later. Items were returned and received a refund
2026年3月15日
PLAINANDSIMPLE からの回答
Hi Peter, hope you're well. So sorry for any confusion and that you didn't receive our reply to your email shortly after it was received. Kindly check your junk/spam folder, as sometimes they can land in there. We just replied to the same email; hopefully it came through. In July of last year we changed the names of our regular and slim fit t-shirts; you should have received an email about it. After checking your order, I can see you previously ordered our (newly renamed) oversized premium weight t-shirts and accidentally ordered our regular fit by mistake. As a gesture, we have refunded our returns fee and would be happy to offer you free shipping on your next order. Just let us know your order number so we can refund you for it and if you have any questions at any time, don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)
Organic t shirts
Ordered 3 organic XS t shirts. Not a great fit but thought they may be a more comfortable fit when washed. Unfortunately they shrank. I recommend ordering at least one size larger.
2026年4月11日
自発的なレビュー
PLAINANDSIMPLE からの回答
Hi Phyllis, so sorry to hear that our crew neck organic t-shirts in size XS weren't a great fit for you. We pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. All of our GOTS-certified organic cotton fabric is pre-washed during production so it shouldn't shrink or lose its shape in the wash as long as care instructions have been followed. As you've washed them, unfortunately we won't be able to take them back for a refund; however, you can send them back to us for free to be recycled, and we'll give you 15% off your next order. If you have any questions at any time, don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)
Excellent quality
Excellent quality.
Very good service
After years if trying to find a ‘proper’ crew neck T-shirt ( including ones in a higher price bracket) these are exactly what I have looked for.
Recommend to anyone!
2026年3月7日
The quality of the sweat shirt was…
The quality of the sweat shirt was excellent, as was the delivery. But, as with previous purchases, the sizing is strange. With an extra small being snug in the body but with extremely long and narrow sleeves which have to be turned over.
2026年3月12日
Lovely quality t-shirts from a company with superb ethical credentials!
Lovely quality t-shirts. They're a great fit and I love the high neck. I love the ethos of Plain and Simple: responsibly sourced, high quality materials and superb environmental credentials. I know I'll always be a customer!
2026年4月3日
自発的なレビュー
I asked to change my delivery address…
I asked to change my delivery address late on a Friday night and it was resolved quickly by the friendly customer service within 20 minutes.
2026年3月27日
自発的なレビュー
Great clothes at reasonable price
2026年2月16日
Great quality basics
Great quality basics, thick cotton joggers and t-shirt. Speedy delivery.
2026年2月8日
Amazing quality
Fast delivery
Great service
The quality of clothes is excellent
I love the fact the cotton used is organic
Thank you PLAINANDSIMPLE
2026年2月8日
I was extremely impressed with the…
I was extremely impressed with the heavyweight joggers and hoodie. Unfortunately the hoodie was too small for me in size l and they don't do an XL ( I wish they did) but the quality is really good 👍 definitely recommend
2026年2月2日
Happy with quality of the material - better than average
Happy with quality of the material - most organic cotton t-shirts are thinner and do not feel quite so soft. Always looking for white t-shirts, vest, cropped t-shirts to wear as under layers so happy to find these.
2026年1月7日
Higher quality recyclable material nice…
Higher quality recyclable material nice feel and excellent fit
2025年12月12日
Fab website…
Very fast delivery and extremely good customer service with easy returns if necessary
2025年12月7日
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