Via Vestiaire een vintage tas gekocht, ontzettend tevreden! De tas is in goede staat en is exact zoals omschreven en weergegeven. De communicatie verliep vlot en netjes; zeker niet de laatste keer dat... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It’s my second bag (vintage Chanel) from Plamexs and couldn’t be any happier. Both bags were in good condition (even better than expected). Excellent customer service, flexible payment options and pri... もっと見る
企業が回答しました
Once again Plamexs exceeds expectations! Overnight delivery from Bulgaria to Netherlands, and of course the bag is in amazing condition and super cute!
Ho conosciuto e seguito il Venditore professionale PLAMEXS su Vestiaire Collective. L'ho cercato e trovato sul web ed ho acquistato la Alma LV mm in epi pistache. Borsa assolutamente più bella dal viv... もっと見る
企業が回答しました
企業情報
当該企業による記述
At PLAMEXS, we offer an exclusive selection of pre-owned luxury handbags, bringing together timeless craftsmanship, impeccable quality, and sustainability. Our curated collection features iconic bags from the world’s most prestigious fashion houses, including Chanel, Louis Vuitton, Hermès, Gucci, and more. Why Choose PLAMEXS? Every bag we sell is thoroughly inspected by our expert team to ensure it meets the highest standards of quality. We pride ourselves on offering only genuine, luxury items. Sustainable Luxury: By purchasing pre-owned, you’re making a smart, eco-conscious choice. We believe in the value of extending the life of designer pieces, reducing waste, and promoting a more sustainable fashion cycle.
連絡先
General Parensov 39, 9002, Varna, ブルガリア
- +359893711756
- contact@plamexs.com
- plamexs.com
4.9
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I never had a better experience
I never had a better experience in costumer service. They were really lovely and helped me really quick. I would recommend the Firm so much. The bag was lovely but for me too small, so they got me everything I needed to Return it. I also got my Money back really fast. It was a 11/10 experience. Thank you xx
2025年10月17日
PLAMEXS からの回答
Hello!
Dear Ann-Kathrin,
Thank you very much for your kind words and for taking the time to share your experience with us!
We are truly happy to know that you felt supported throughout your purchase and return process. It is always our priority to make sure every detail goes smoothly. :)
It was a real pleasure assisting you, and we hope to welcome you again in the future!
With appreciation,
The Plamexs Team
Amazing Luxury Boutique ❤️
Amazing Luxury Boutique ❤️
I truly recommend this shop. The customer service is very profesional and kind. Also the all purchases are even better than on the webside. Handbags was in really beautiful condition, original and good price.
I will buy again for sure!
2025年9月26日
自発的なレビュー
PLAMEXS からの回答
Hello!
Dear Paulina,
Thank you very much for your wonderful words and trust!
We are truly happy to know that you are pleased with your experience and that the handbags exceeded your expectations! :)
Please know that you are always welcome, and we remain at your disposal at any time and for anything you may need.
Thank you so much! :)
With appreciation,
The Plamexs Team
The communication was so good and…
The communication was so good and profesional. I bought a very nice bag for my daughter
2025年9月27日
PLAMEXS からの回答
Hello!
Thank you very much for your kind review!
We are happy to hear that you had a good experience. It truly means a lot to us. :)
We will always be at your disposal and look forward to assisting you again in the future.
With gratitude,
The Plamexs Team
Happy Purchase
Satisfied with my purchase at Plamex.
Friendly & quick response customer service. Straightforward transaction. The item: Hermes Herbag zip 31, it is as described on the picture and complete with the key set, original dustbag. The pink color on the foto is slightly different pink tone than expected, all in all happy with the purchase. Delivery via DHL express as scheduled with signature required.
2025年9月11日
PLAMEXS からの回答
Hello!
Thank you very much for your kind words and thoughtful feedback!
We are truly happy to hear that youare satisfied with your Hermès Herbag and our service.
We always strive to show our items as accurately as possible, and your understanding about the slight colour difference is greatly appreciated.
It was a pleasure assisting you, and we hope to see you again soon!
With appreciation,
The Plamexs Team
Servizio clienti cordiale e celere…
Servizio clienti cordiale e celere nelle risposte. Borsa perfetta, acquistata di domenica e martedì era già da me. Super consigliato
2025年9月20日
PLAMEXS からの回答
Hello!
Dear Sara,
Thank you very much for your wonderful feedback!
We are truly happy to know that you are satisfied with both your bag and our service. It is always our goal to make every experience smooth and enjoyable.
Knowing you recommend us truly means a lot, and we will always be here whenever you need us again. Thank you! :)
With appreciation,
The Plamexs Team
PLAMEXS からの回答
Hello!
Dear Lefteris,
Thank you very much for your kind words!
We are truly delighted to hear that you are happy with both your item and our service. It means a lot to us that you took the time to share your experience.
We hope you enjoy your piece and look forward to welcoming you again soon!
With appreciation,
The Plamexs Team
Je suis très contente de mon achat
Je suis très contente de mon achat, du prix et de la qualité de service de ce site ! Je n’hésiterai pas à recommander. Merci
2025年9月3日
PLAMEXS からの回答
Hello!
Dear Fanny,
Thank you so much for your wonderful feedback!
We are delighted to hear that you are happy with your purchase, the price, and our service. :)
Your recommendation means a lot to us, and we look forward to serving you again anytime.
Once again - thank you so much for choosing us! :)
With sincere appreciation,
The Plamexs Team
Amazing expérience with plamexs
Amazing expérience with plamexs!
I recommand ! 5 stars ⭐️
2025年9月2日
自発的なレビュー
PLAMEXS からの回答
Hello!
Dear Reybert,
Thank you so much for your kind words and 5-star review!
We are truly happy you had such a great experience with us, and we look forward to welcoming you again anytime.
With sincere gratitude,
The Plamexs Team
Gorgeous authentic vintage Chanel
This is my first buy on PLAMEXS and I couldn't be happier. They went above and beyond to answer all my questions (there were a million) and even accommodate shipping on the date I asked them to!
The customer service is exquisite, and they were with me every step of the way.
The bag itself is brilliant! It's a gorgeous vintage Chanel, and its condition is even better than the new ones! PLAMEXS presents their offerings exactly as they are, and they are very honest. In my case, they were very modest, and when I opened the package I was pleasantly surprised, because the bag is really perfect! And AUTHENTIC too!
They also offered professional cleaning before sending it to me, free of charge!
To wrap this up, this was an excellent experience, maybe my favourite online purchase so far!
Thanks again!
2025年9月1日
自発的なレビュー
PLAMEXS からの回答
Hello!
Dear Anna,
Thank you so much for your incredible review - we are truly touched by your kind words!
It was an absolute pleasure assisting you and making sure everything went smoothly, from answering your questions to arranging the delivery date.
We are delighted to hear that you love your Chanel bag and that it exceeded your expectations. Your trust means a lot to us, and we are so grateful for the opportunity to make this experience special for you. :)
Please know that you are always welcome, and we remain at your disposal at any time for anything you may need.
Thank you so much! :)))
With sincere gratitude,
The Plamexs Team
Absolutely Amazing !
I was a little skeptical at first because it was the first time I ordered from plamexs but everything went absolutely smoothly ! I ordered on a Sunday, the bag got shipped on the following Monday and Tuesday noon it was here 😻 I am super happy with my new bag and its condition 🩷 Great website and customer service, can’t recommend it enough :)
2025年8月29日
PLAMEXS からの回答
Hello!
Dear Eylül,
Thank you so much for your wonderful review and for trusting us with your first order!
We are truly delighted to hear that everything went smoothly and that your bag reached you so quickly. :)
Knowing that you are happy with both the condition of your new bag and with our service means a lot to us!
Your kind words and recommendation are sincerely appreciated.
Please know that you are always welcome, and we remain at your disposal at any time for anything you may need.
With appreciation,
The Plamexs Team
Always a wonderful experience.Fast…
Always a wonderful experience.Fast shipping and beautiful items.Absolutely Five Stars!
2025年8月29日
PLAMEXS からの回答
Hello!
Dear Michela,
Thank you so much for your wonderful feedback and for choosing us again!
We are delighted to hear that you always enjoy your experience with us and that you appreciate both our shipping and carefully selected items.
Your trust and support mean so much, and we will always do our best to keep exceeding your expectations. Thank you! :)
With sincere gratitude,
The Plamexs Team
The best second hand brand
This is my second order and I am soooo happy with my purchase. The bag is exactly as describe and Plamexs team has been very helpfully answering my question and sending me extra pictures. This is the best team ever : always available, super extra kind and nice. I will for sure buy again on their website.
2025年8月29日
PLAMEXS からの回答
Hello!
Dear Em,
We cannot thank you enough for trusting us again with your second purchase!
It truly means a lot to us to know that you are so happy with your bag and that our team could assist you with your questions.
We will always be here for you and look forward to welcoming you back anytime!
Thank you so much! :)
With sincere gratitude,
The Plamexs Team
Amazing web
Amazing price!! Awesome bag, very good condition!! The DHL shipping
in Europe was super fast, purchased on Sunday, received on Tuesday!
Highly recommended :)
2025年8月20日
PLAMEXS からの回答
Hello!
Dear Steven,
Thank you so much for your wonderful feedback!
We are thrilled to hear that you are happy with the price, the condition of your bag, and the fast DHL Express shipping.
Knowing you recommend us truly means a lot, and we will always be here whenever you need us again. Thank you! :)
With gratitude,
The Plamexs Team
Consigliatissimo
Consigliatissimo. Servizio clienti molto disponibile e operatori gentilissimi. Spedizione velocissima.
2025年8月20日
PLAMEXS からの回答
Hello!
Dear Francesca,
Thank you so much for your kind recommendation and wonderful review!
We are delighted to hear that you enjoyed our customer service, team, and fast shipping.
Your trust means a lot to us, and we will always be happy to assist you anytime.
With gratitude,
The Plamexs Team
Shopped for a second time
Shopped for a second time, still amazing customer service and super fast shipping! Definitely my favorite shop for vintage designer bags!🤍
2025年8月20日
PLAMEXS からの回答
Hello!
Dear Mickey,
Thank you so much for coming back to us again!
We are truly honoured to be your favourite shop for vintage designer bags. Knowing that you value our customer service and fast shipping means a lot us.
We will always be here for you and cannot wait to assist you again in the future. Thank you!
With gratitude,
The Plamexs Team
Great Experience
Very happy with my purchase
The bag is exactly as described, in beautiful conditions
Fast delivery and overall premium expérience
I highly recommend !
2025年8月7日
PLAMEXS からの回答
Hello!
Dear Juliette,
Thank you so much for your kind words!
We are so happy to hear that you are delighted with your purchase!
It’s wonderful to know the bag met your expectations and that you enjoyed the fast delivery and overall experience. Thank you for recommending us - your trust means so much, and we will always be here whenever you need us.
With appreciation,
The Plamexs Team
ALMA MM LV IN EPI PISTACHE acquistata da PLAMEXS in Bulgaria
Ho conosciuto e seguito il Venditore professionale PLAMEXS su Vestiaire Collective. L'ho cercato e trovato sul web ed ho acquistato la Alma LV mm in epi pistache. Borsa assolutamente più bella dal vivo, mi hanno regalato una bella dustbag logata Plamexs, spedizione DHL gratuita e servizio clienti SUPER TOP 💯💯💯
2025年8月12日
PLAMEXS からの回答
Hello!
Dear Barbara,
Thank you so much for your wonderful words and for sharing your experience with us!
We are truly delighted to hear that your Louis Vuitton Alma MM in Pistachio EPI exceeded your expectations in person. It makes us so happy to know you appreciated the Plamexs dust bag, the express DHL shipping, and above all, our customer service.
Your trust means a lot us, and we are sincerely grateful that you chose us. We will always be at your disposal and look forward to assisting you again in the future.
With gratitude,
The Plamexs Team
PLAMEXS からの回答
Hello!
Dear Delphine,
Thank you so much for your kind words!
It means a lot to us to know that you felt so well supported throughout your experience, and we are truly grateful for your appreciation.
We remain at your disposal anytime and look forward to assisting you again in the future.
Warmest regards,
The Plamexs Team
Best customer care ever
Best customer care ever. Felt better than in a boutique. Product perfect condition even better than mentioned in description
2025年7月28日
PLAMEXS からの回答
Hello!
Thank you sincerely for your kind words!
We are truly grateful for your trust and are delighted to know that your experience with us was so positive. Providing care and service of the highest standard is always our aim, and it means a lot to us to hear that you felt so well taken care of.
We are also very pleased that the condition of the item exceeded your expectations.
Should you need anything in the future, we remain at your full disposal.
Warmest regards,
The Plamexs Team
Excellent service and speedy shipping
Excellent service and speedy shipping . Highly recommended.
2025年7月16日
PLAMEXS からの回答
Hello!
Dear Kira,
Thank you so much for your kind words!
We are truly happy to hear that you were pleased with our service and shipping speed.
Your recommendation means a lot to us, and we look forward to welcoming you again in the future!
Warmest regards,
The Plamexs Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。