Keep away from this site. Not a legitimate place to trust. Games not same hardly getting bonus and not even 10 percentage payouts. Itâs just draining money. Deleted my account after loosing fortunes.... ãã£ãšèŠã
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Do not use this casino absolute cowboys in the business they wouldnât pay out on winnings asked for literally every bit of evidence from me and once I sent all documents closed my account
I used the platform for some weeks, made net profit on it. Withdrawals came through within 24 hours typically. Eventually, they asked for various documentation for KYC and I provided everything. They... ãã£ãšèŠã
Canât believe all the negative reviews. Won multiple times first 2 days signed ups every withdrawal was in my account within 20 mins. £100/£80/£220/£50 no issues and really good rtp
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Refusal to pay asked for boood
Do not use this casino absolute cowboys in the business they wouldnât pay out on winnings asked for literally every bit of evidence from me and once I sent all documents closed my account
Frauds took my deposit and wouldnât payâŠ
Frauds took my deposit and wouldnât pay out winnings DO NOT USE
Keep away from this site
Keep away from this site. Not a legitimate place to trust. Games not same hardly getting bonus and not even 10 percentage payouts. Itâs just draining money. Deleted my account after loosing fortunes. Never waste your penny here. I donât understand hiw the government lets kind of sites to operate in UK. Clearly they are scammers. Keep away!!!
They cancelled two of my withdrawalsâŠ
They cancelled two of my withdrawals and they don't even have a live chat to handle it. It's £140 and I haven't received any reply yet. Seems like a scam to me.
SCAMMERS
Happy to take deposits till the cows come home and when you win they refuse your withdrawal asking for all kinds of documentation including selfies with your id ð€£ð€£ customer service useless DONT USE
WITHDRAWAL FAILING
I was very happy with PlanetSportBet with my accumulators, but yesterday when I went to withdraw, I went to change the place where the withdrawal was going and before I confirmed anything itâs stripped the money from my balance and now has it ᅩ pending in my account has failed withdrawal. This is approaching 24 hours no Contact and no money in the bank not good enough.
Canât believe all the negative reviews
Canât believe all the negative reviews. Won multiple times first 2 days signed ups every withdrawal was in my account within 20 mins. £100/£80/£220/£50 no issues and really good rtp
absolute joke of a site played 220 quidâŠ
absolute joke of a site played 220 quid at 40p one bonus 8 pound absokute disgrace mixed up games still not one bonus nearly 2000 spins bent as anyrhink these scammers please stay away guys
Kept my withdraw and only withdrew 20âŠ
Kept my withdraw and only withdrew 20 cos slots was bent as hell put 100 in terrible site crucial andrew thomas
Wow bent site keep Ur withdraws andâŠ
Wow bent site keep Ur withdraws and getting hold of them is impossible fraud site
Worst casino
Everything about these operators is wrong I deposited twice then Iâm suspended and asked for documentation I have money in my account and I know these to be scam they are with dragonbet,londonbet and half dozen sister sites which all use same tactic of suspending your account with money of mine still in it but hey they already closed gentleman Jim and all the others will be following cos nearly every player has said same thing unless you work for them crap sites all rubbish ð€šðð€ª
Extremely disappointing experience.
Extremely disappointing experience.
After being a successful customer and winning consistently, my account was suddenly suspended while I had a significant balance in the account. I have been waiting several days for my withdrawals to be processed and my funds remain unavailable.
I immediately provided all documents requested, including identification, bank statements and proof of income. Despite fully cooperating with their compliance checks, my account remains suspended and my withdrawals are still pending.
The timing of the suspension, immediately after a period of successful betting, is very concerning. Customers deserve clear communication, prompt reviews and timely access to their own funds.
I understand compliance checks are sometimes necessary, but keeping customers waiting with limited information and restricted access to their money is unacceptable.
Very frustrating experience and poor customer service.
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Criminals!!
Criminals!!
Was no winning after no winning!!! Won small amount and in middle game the block me up!!!
Don't waste time here, absolutely criminals
Once againâŠ.cowardly.
Once again. Another cowardly bookmaker. I donât understand - itâs ok to lose to some customers, isnât it? Apparently notâŠ..
So I won a small amount of money. And thenâŠ.all bet stakes restricted. Pathetic. They only want to deal with losing customers, preferably vulnerable ones at that.
DO NOT USE.
No empathy for people suffering aâŠ
No empathy for people suffering a mental health crisisâŠ.
I joined this company last week depositing a good amount- I never received any sign up bonus to begin with which was a let down at the very start.
There was no player protection in regards to appropriate affordability checks or account verification. The only check that was completed was a screen pop up of questions only after a loosing streak and depositing X amount.
I continued to deposit going on a down ward spiral with no human interaction or checks , if this had happened they could have known that I was postpartum and suffering depression and out of character out of control. Upon realizing my stupidity I reach out to the customer care team whom at the start were very cold and blunt I asked for a refund of my deposits from opening this account 4th and 5th of May due to my mental health crisis and that I have a 3 month baby and suffering postpartum depression and done this out of character to be told no and my account closed immediately.
There was no social responsibility checks I.e other sites I have been prompted to send ID and Bank statements then given a small deposit limit ect on this instance this didnât happen and yes I do share some of the responsibility however at that stage I was not in my correct mind state I contacted IBAS and received this email
hank you for your claim regarding Planet Sports Bet.
I am sorry to learn of the failure of your self-exclusion and resulting losses.
Although the Gamstop scheme is designed to try and make it simple for people to take this action, it is clearly also dependent on the person sticking with the commitment.
In order for exclusion to have the best chance of working, it is essential that all your details are kept up to date and only those exact details used.
Fundamentally, you have to decide whether you wish to stop gambling and then use the tools available in the most effective way for you â for instance blocking your card from gambling transactions or âââblocking payments from your bank account to betting sitesâââ.â âwe always try to help, but following guidance given to IBAS by the Gambling Commission (the industryâs regulator), we currently cannot help with any claims that a business has treated you irresponsibly or allowed you to deposit and spend sums of money that were not affordable to you.
Planet Sports Bet are licensed and regulated by the UK Gambling Commission. You could make a complaint to them if you believe that they have contravened the terms of their licence. The best way to do that is by e-mai- No help for this at all it seem social responsibility and player protection is not actually looked into as a reason to help anymore??
I just wanted to leave a review for people like myself and are suffering at a time in life and do go into new sites please bare in mind there is no proper affordability checks nor player protection or identification algorithm in place on here to protect any vulnerable player or players who seem to be at crisis point and are not in control. This site must do better!
Absolutely do not use please ð
Absolutely do not use please ð. Donât answer emails (they bounce back) they are well and truly operating illegally. Take your money and donât pay out . Iâve got over £600 in limbo . Now closed my account (any legal operator should pay any moneys owed or left in your account) Iâve yet to see 1p . If like me youâve been ripped off make sure you contact the gambling commission and help get these shut down for good ð
I would not give a star if I could stayâŠ
I would not give a star if I could stay well away from this site and there sistersites as they just take your money all dead spins if you want to loose money then this is a good site for you
Stay away from this company
Stay away from this company, if you ask any questions about rtp win rates they immediately ask for documents i.e. bank statements etc keep you for 1 week then say we are closing your account, my advice would be don't get involved and if you are find another company.
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