The Plastic Centre レビュー 510

The Plastic Centre からの回答

2026年4月17日

Hi Alec,

Thanks for taking the time to leave a review. We’re really pleased we could get things sorted quickly for you once we were made aware of the delivery issue, and that everything arrived shortly after.

We appreciate your continued orders and will do our best to make sure your future deliveries are just as prompt.

Kind regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Antony,

Thanks for the great review. We’re really pleased to hear you were happy with the service and that your order arrived quickly. We appreciate you taking the time to share your feedback.

Kind regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Trev,

Thanks for taking the time to leave a review. We’re really pleased to hear everything arrived well packaged and on time, and even better that you’re happy with the finished result. That’s great to hear!

We really appreciate your feedback.

Kind regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi there,

Thanks for your feedback, and we’re sorry again for the inconvenience caused by the missing brackets in your order.

We’ve since been in touch and issued a refund for the brackets, as you had to source replacements elsewhere. We appreciate you bringing this to our attention and allowing us to resolve it for you.

Kind regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Philippe,

Thanks very much for your kind review. We’re really pleased to hear you were happy with the product and found us reliable — that means a lot to us.

We appreciate your feedback.

Kind regards,

Lily

The Plastic Centre からの回答

2026年4月17日 に更新

Hi Graham,

Thanks for the great review. We’re really pleased to hear you were happy with the service, communication, and speedy delivery, that’s exactly what we aim for!

We really appreciate your feedback.

Kind regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi David,

Thanks for taking the time to leave a review. We’re really pleased to hear you found the ordering process easy, the price great, and that our team looked after you well — we really appreciate your feedback.

Kind regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Geoffrey,

Thank you for your review. We're really glad to hear you found exactly what you were looking for, that's always our goal!

We appreciate you taking the time to leave your feedback and hope to serve you again in the future.

Best regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Martin,

Thanks so much for your kind review. We’re really pleased to hear you were happy with the product, that your delivery arrived on time, and that you found the website easy to navigate — that’s exactly the experience we aim to provide.

We really appreciate you taking the time to share your feedback and hope to see you again soon.

Best regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Duncan,

Thanks for your review — we’re really glad to hear your order arrived quickly.

Just to let you know, order confirmation emails are sent automatically as soon as an order is placed. Sometimes they can end up in spam or junk folders, so it might be worth checking there just in case. If it’s not there, please feel free to get in touch with us and we’ll happily look into why it didn’t come through.

Thanks again for your feedback, we really appreciate it and hope you enjoy your order!

Best regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Nicholas,

Thanks for taking the time to leave us a review, we really appreciate it! We're glad to hear you found our prices reasonable and that you had a good experience with the service. It means a lot to us.

Thanks again for your support and we hope to see you back again soon!

Best regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Anthony,

Thanks for your review, and we're really sorry to hear about the delivery issues you experienced. Just to clarify, we don’t use Evri as a delivery service, so we’d definitely like to look into what may have happened with your order.

Please feel free to get in touch with us with your order details and we’ll be happy to investigate this for you. Alternatively, we can reach out to you directly to take a closer look and make sure everything was handled correctly.

We appreciate you bringing this to our attention and hope to get it cleared up for you.

Best regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Hendy,

Thanks for your feedback. I’m sorry for any confusion around our delivery area. On our delivery page we do state that we currently ship to Mainland UK only, which excludes Northern Ireland and the UK islands. This is due to courier limitations and shipping costs for the products we send.

We understand this can be frustrating and we appreciate you taking the time to highlight it. We’re always reviewing our delivery options and hope to expand our coverage in the future.

If you have any questions or would like help with anything else, please feel free to contact us.

Best regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Mansoor,

We’re sorry to hear you feel this way about your experience. We’d like to clarify that the glass units were manufactured by our supplier, and on two occasions they unfortunately produced them incorrectly — first at the wrong width and then at the wrong thickness. Each time this happened we immediately arranged for replacements and kept you updated throughout the process until the correct units were supplied.

As explained during our conversations, we do not provide a fitting service, so we’re unable to take responsibility for fitting costs. The replacement units were delivered as soon as they were ready in order to minimise further delay.

We understand the situation was frustrating and apologise for the inconvenience caused by the manufacturing errors, but we did work to resolve the issue as quickly as possible.

Kind regards,

Lily

The Plastic Centre からの回答

2026年4月17日

Hi Ray,

Thanks for the great feedback. We’re really pleased to hear you were happy with the price and that your order arrived quickly. Appreciate you taking the time to leave a review.

Kind regards,

Lily

The Plastic Centre からの回答

2026年3月31日

Hi William,

Thanks for taking the time to leave a review. We’re really glad to hear you had a positive experience and received great service. We really appreciate the feedback!

Kind regards,

Lily

The Plastic Centre からの回答

2026年3月31日

Thank you, Mr Tranter, for the kind words. We're really glad you were happy with the price and the service. It’s great to hear the product looks good so far, and we hope the fitting goes just as smoothly. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,

Lily

The Plastic Centre からの回答

2026年3月31日

Hi Kevin,

Thanks for taking the time to leave a review. We’re really pleased to hear you found the team knowledgeable and friendly, that’s always great to hear!

Kind regards,

Lily

The Plastic Centre からの回答

2026年3月31日

Hi K Martin,

Thank you so much for your kind words. I’m really glad we were able to get the replacement boards out to you quickly and sort things out. It means a lot to hear you had such a positive experience.

Thanks again for taking the time to leave a review.

Best wishes,

Lily

The Plastic Centre からの回答

2026年3月31日

Hi M. West,

Thanks very much for the kind words. We’re really pleased you were happy with the service and appreciate you taking the time to leave a review.

Kind regards,

Lily