Absolutely brilliant service. Met at Airport, very friendly staff, called before flying into Birmingham and car was there for me. Hand shake and off I went. Can’t recommend highly enough. Hope I get f... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent value and excellent service. The guys I dealt with were polite, pleasant and keen to be helpful as possible. After the only time a phone was not answered I was called back within a minute. S... もっと見る
企業が回答しました
Harry and his team were outstanding. From start to finish we felt liked valued individuals, not just another booking. First time ever our mileage has been recorded when we dropped the car off. In addi... もっと見る
企業が回答しました
Used the valet parking for the first time. Not a great start, we tried phoning the number to let staff know we were on our way, left two voicemails. Arrived at the airport at 4am no one there to meet... もっと見る
企業が回答しました
企業情報
当該企業による記述
Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.
連絡先
Birmingham Airport, Valet Parking, Ambassador Rd, B26 3AW, Birmingham, 英国
- 08000432432
- sales@platinumvalet.uk
- platinumvalet.uk
4.7
優良
155件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Holiday valet
Everything went as planned the guys who meet us on both occasions where welcoming and informative. Great service we will definitely use them again. While we where away we paid for the car to be valeted and it was done very professionally
2026年2月27日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Harry and his team were outstanding
Harry and his team were outstanding. From start to finish we felt liked valued individuals, not just another booking. First time ever our mileage has been recorded when we dropped the car off. In addition to requiring to show some ID when collecting the car, not just handing over our ticket. Outstanding customer service skills, lovely boys. Highly recommend them.
2026年2月23日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Good service would use again
Very reasonably priced, waiting for me when I dropped the car off and car was ready for us when we came out of the airport. Only slight niggle the dash cam was disconnected from the power cable
2026年2月19日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Car parking Birmingham
Great communications, ready and waiting to collect car. Very polite and helpful dropping off and picking up. Excellent service and good value.
2026年2月21日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
From drop off to collection the process…
From drop off to collection the process was very easy and very professional. Instructions before arrival were very clear and car was well looked after. Staff were very courteous and very helpful. Would definitely recommend Platinum Valet at Birmingham airport.
2026年2月15日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent
Dropped the car off a week ago, simple straightforward process. Our valet was a lovely bright cheerful young man, pleasure to meet. He took pics of mileage and fuel gauge to assure us it would be returned as I left it. On our return I called as we got to baggage (as requested by the nice valet). Car was waiting as we arrived at the car park. Same delightful young man (he’s such a happy chappy) very professional service. I had to provide proof of identification (passport) to ensure my car was returned to its rightful owner. Overall excellent service would definitely recommend and use again
2026年2月22日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
The experience was so smooth and quick
The experience was so smooth and quick! We would recommend Harry and his team! Very professional service
2026年2月16日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent service
Excellent service, very easy to contact on WhatsApp and even contacted me first on the day of drop off to confirm arrival time !
I have used several other parking services before now but I can definitely say I’m not using a different one ever again . Platinum valet are now my go to !
2026年2月12日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Great service
Great service. Everything ran smoothly. Would 100% recommend and will definitely be using again. Thank you platinum valet for a stress free service. Also like to thank Harry for ensuring my meet and greet experience was a fantastic one. Thank you again.
2026年2月13日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent service
Excellent service - have used twice recently - both quick efficient and the staff are friendly
2026年2月12日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Great service lovely staff very helpful…
Great service lovely staff very helpful and bonus car was shining inside and out, would definitely use again
2026年2月14日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
From start to finish Platinum Valet…
From start to finish Platinum Valet were great, will definitely be using them again.
Steve was a very nice chap and very professional.
2026年2月12日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Highly reputable and top quality service
I have to say, Platinum Valet exceeded my expectations in what was a seamless and and highly professional service! Harry not only took great pride in his work, but also instilled me with the confidence of leaving my car in his capable hands.
2026年2月11日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Great service. Definitely would use again
Great service, everything went very smoothly, the guys were really professional, will definitely use the service again
2026年2月5日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
First class service
First class service, was met by Harry who was courteous helpful and very professional.
I knew my vehicle was in the best of hands.
On return the vehicle had been fully valeted and looked sparkling.
Will always use the service at Birmingham.
Thank you team.
2026年1月19日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent service.
Just used platinum valet at Birmingham airport.excellent service,easy drop off and car was there on our return.friendly staff,will definitely use again.
2026年2月8日
自発的なレビュー
Platinum Valet - Approved Meet & Greet Operator からの回答
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。