レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Best casino to play at! Great variety of games, easy to navigate site and the best VIP manager who always gives great guidance and bonuses! Playamo is number 1 for customer support with 24/7 help a... もっと見る

5つ星のうち5の評価

Ive loved playamo from the vedy 1st time i played on the platform.. always had grest selection of games to play and also have had outstanding support from my vip manager, ( stacey) never has she fail... もっと見る

5つ星のうち1の評価

After already being verified and previously having withdrawn funds, they forced me to re-verify my account for a most recent withdrawal request. I’ve sent all documents in again, about 20 times. All... もっと見る

5つ星のうち5の評価

First time playing on this site and all of it was great. Customer support were over helpful. PROMPT response and engage the correct answers everytime. Withdrawal process was easy, and any issues wer... もっと見る

企業が回答しました

企業情報

  1. カジノ
  2. ギャンブル インストラクター
  3. オンライン カジノまたは胴元

当該企業による記述

PlayAmo Online Casino is your ultimate online gaming platform, offering an exhilarating mix of slots, table games, and live dealer experiences. Dive into the ocean of endless entertainment where top-tier game selections and generous bonuses await, ensuring every player a chance to win big and have fun. Join PlayAmo and elevate your gambling journey to a whole new level 🎲!


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4.1

ほぼ満足

TrustScore 5段階評価の4

297件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 92%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

Low payout on all slot machines

So after playing at this casino I had deposited over $1000 in this time the amount of wins is almost 0, havent had the chance to get anything worth withdrawing.
I play on others it's and generally at least get a small win.

I feel that these games are configured to give next to no payouts at all.
Hardly any free spins chances and seems to be rigged in favour of the casino not rewarding the players.
I like to wait a month of playing before writing a review, I dont really have any good experiences on this site unfortunately

2025年11月23日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Hello Gray Falzon,

We are sorry to hear about your bad run of luck and your disappointment with the payouts.

We want to assure you that our games are not configured or "rigged" by us. They are provided by licensed developers and use a certified Random Number Generator (RNG) to ensure that every spin is completely random. This means that while big wins are possible, they are never guaranteed.

We regret that your experience hasn't been a positive one so far.

Kind regards,
Playamo Casino Team

5つ星のうち5の評価

PlayAmo is one of the best casinos I’ve ever played at

Honestly, PlayAmo is one of the best casinos I’ve ever played at. The games are endless, the site runs smoothly, and the bonuses actually deliver but what really makes PlayAmo stand out is their VIP program, especially the absolute legend herself, Ilona.

Ilona is hands down the number one VIP Manager in the game. She’s an absolute queen always going above and beyond for her players. Whether it’s sorting out bonuses, helping with withdrawals, or just checking in to make sure everything’s running smoothly, she makes you feel genuinely valued. You can tell she actually cares about her players and takes pride in what she does.

Every time I’ve needed help, Ilona’s been lightning-fast, friendly, and super professional. She goes that extra mile every single time and that kind of service is rare these days. Because of her, PlayAmo isn’t just another casino, it’s a place you actually enjoy coming back to.

Big shoutout to Ilona and the PlayAmo team keep doing what you do. 100% recommend for anyone looking for a fun, fair, and top-notch casino experience!

2025年11月21日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Hey Matt Cameron,

Thank you so much for this incredible review! We absolutely agree—Ilona is a legend! 👑

We are thrilled that you feel genuinely valued and that her "lightning-fast" and friendly service makes you enjoy coming back. We will make sure she sees this shout-out; it will definitely make her day. Thanks for the 100% recommendation!

Sincerely,
Playamo Casino Team

5つ星のうち5の評価

Playamo my go to casino

Playamo is my go to casino to play. Has good games, quick withdrawals, easy & quick deposits. My VIP manager, Ilona is always helpful and generous.

2025年11月20日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Hello Louisa Fedele,

Thank you for making us your "go-to" casino!

We are so happy to hear that Ilona has been helpful and generous with you. We will be sure to pass your kind words along to her—she will be thrilled to know she is making your experience special.

All the best,
Playamo Casino Team

5つ星のうち4の評価

Over all pretty good!

Over all pretty good!
Fast payouts which I like
Good customer service
Good selection of games.

2025年11月19日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Hi Jamael,

Thank you for the positive review!
We're glad to hear that you're happy with the fast payouts, our customer service, and the selection of games. We appreciate you sharing your experience.

Cheers,
Playamo Casino Team

5つ星のうち5の評価

I'm playing on casino for 15 years

I'm playing on casino for 15 years
Tried so many platform
Playamo is one of the best online casinos I ever played
Easy deposit,they always have bounce available to add on free spins and great support
Easy withdrawal as well straight to you bank account or crypto
Also have all the slots and providers

2024年11月21日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Hello Pedram Shiari,

Wow, 15 years of playing is an impressive milestone! We are truly honored that a veteran player like yourself considers Playamo one of the best.

We are delighted to hear that you enjoy the easy crypto withdrawals, our support, and the game selection. Thank you for choosing us!

Best regards,
Playamo Casino Team

5つ星のうち1の評価

Dopo una vincita di 400€

Dopo una vincita di 400€ . Si sono rifiutati di pagare.dopo diversi tentativi di mandare i documenti.a la fine mi hanno bloccato il conto.occhio e una truffa

2025年11月3日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Dear Creata Daniel,

We are very sorry to hear that your account was blocked after you attempted to withdraw your winnings. We understand this is an extremely frustrating experience and why you feel this way.

We assure you we are not a scam, but we must follow strict security and verification procedures. Account blocks are typically related to a failed verification or a security check on the account.

Please contact our 24/7 Live Chat support team immediately. They can access your account details, provide you with the specific reason for the block, and let you know what is needed to resolve it.

Sincerely,
Playamo Casino Team

5つ星のうち5の評価

Hola..

Hola... Llevo jugando con playamo por mas de 6 años y Olivia siempre ha estado dispuesta a ayudarme con cualquier inquietud... sobre premios cobros etc. Por eso sigo jugando por el gran servicio que ofrece y por lo rapido que responde mis preguntas.
5 Estrellas para Olivia siempre.

2025年10月28日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Hello Fernando Gongora,

Thank you for this incredible review! Six years is an amazing milestone, and we are so grateful for your loyalty.

We are especially thrilled to hear about your 5-star experience with Olivia. She is a valued member of our team, and we will be sure to pass along your high praise to her. It's service like hers that we strive for, and it means the world to us.

Thank you for continuing to play with us!

Sincerely,
Playamo Casino Team

5つ星のうち5の評価

I’ve been playing with Playamo for a…

I’ve been playing with Playamo for a few years now & never had a problem. Fast replies from live chat with answers to your questions and solutions to your situations, the bonuses are always great, they always try to offer support and encouragement in every aspect and the VIP managers are amazing! They have fast cash outs and deposits, wide range of slots and 24/7 support. 100% recommendation Playamo!

2025年10月27日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Hi Shakira Licence,

Thank you for such a fantastic and detailed review! We're honored to have you as a loyal player for the past few years.

It's wonderful to hear that you're experiencing fast cashouts, great bonuses, and amazing support from our VIP managers and 24/7 chat team. We truly appreciate your 100% recommendation!

All the best,
Playamo Casino Team

5つ星のうち1の評価

Worst casino couldn't even payout a…

Worst casino couldn't even payout a $250 withdrawal been over a week and they just keep telling lies to suit them absolutely furious should be closed down

2025年10月20日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Dear Bodie Lillicrapp,

We are very sorry to hear about the week-long delay in your $250 withdrawal. This is absolutely not the standard we aim for, and we sincerely apologize for the frustration and for the answers from our support team that have felt dishonest.

We want to get this resolved for you immediately. Please contact our support team via Live Chat.

Sincerely,
Playamo Casino Team

5つ星のうち5の評価

I like how they have specific person to…

I like how they have specific person to communicate with VIP players. They’re very accommodating. It’s a very organized site.

2025年10月22日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Hello Kai Ho,

Thank you for your wonderful feedback. We're so glad you're enjoying the personalized service from our VIP team! We believe that dedicated support is key to a great experience.

We're also happy to hear you find the site well-organized. We appreciate you playing with us.

Best regards,
Playamo Casino Team

5つ星のうち1の評価

🇬🇧🇩🇪 Players should be cautious – serious data protection and player protection concerns Spieler sollten vorsichtig sein – ernste Datenschutz- und Spielerschutzbedenken

🇬🇧
After submitting an official GDPR data access request to PlayAmo Casino, I received only a partial response.
Although the first reply came quickly, it was never complete, even after several follow-ups and despite the involvement of the Data Protection Authority.

The case has now been forwarded for further review to the Data Protection Commissioner in Malta,
who is now officially involved in examining the processing and sharing of personal data between the connected casino operators.

This raises serious concerns about how personal information is being used and possibly shared within the wider network,
which may not comply with GDPR principles.

Furthermore, the topic of responsible gambling seems to be treated with complete disregard.
Despite several clear self-exclusion requests and visible signs of gambling addiction,
the casino continued to send bonus and free spin offers,
which only worsened my condition and caused severe psychological and financial harm.

Players should be extremely cautious before registering or depositing any money on this platform.

🇩🇪
Nachdem ich eine offizielle DSGVO-Datenauskunft bei PlayAmo Casino beantragt hatte, erhielt ich zwar rasch eine erste Antwort, diese war jedoch nie vollständig – auch nicht nach mehrmaligen Nachfragen und trotz der Einschaltung der Datenschutzbehörde.

Der Fall wurde inzwischen an den maltesischen Datenschutzbeauftragten weitergeleitet,
der nun offiziell in die Überprüfung der Verarbeitung und möglichen Weitergabe personenbezogener Daten zwischen den verbundenen Casinobetreibern eingebunden ist.

Dies wirft ernsthafte Fragen darüber auf, wie persönliche Informationen innerhalb des Netzwerks verwendet oder geteilt werden,
was mit den Grundsätzen der DSGVO nur schwer vereinbar scheint.

Darüber hinaus wird das Thema Spielerschutz offenbar völlig ignoriert:
Trotz mehrerer klarer Selbstsperrwünsche und offensichtlicher Anzeichen von Spielsucht erhielt ich weiterhin Bonus- und Freispielangebote,
was meinen Krankheitsverlauf psychisch wie auch wirtschaftlich erheblich verschlimmert hat.

Spieler sollten äußerst vorsichtig sein, bevor sie sich auf dieser Plattform registrieren oder dort Geld einzahlen.

2025年8月9日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Dear Truth,

Thank you for this extremely serious feedback. We are deeply concerned and apologize for the failures you've described. A failure to honor a self-exclusion request is a critical error, and your concerns about our GDPR compliance are being treated with the utmost urgency.

We have forwarded your review and contact details directly to our Data Protection Officer (DPO) and our Head of Responsible Gambling for an immediate and full investigation. This is not our standard, and we will be addressing it.

Sincerely,
Playamo Casino Team

5つ星のうち1の評価

BIGGEST SCAM

BIGGEST SCAM

AVOID

I DEPOSITED MONEY. THE DEAL WAS FREE-SPINS AFTER DEPOSITED I NOTICED I WASN’T CREDITED AND I CONTACTED SUPPORT THEY TELL ME I WASN’T ELIGIBLE.

Update tried to withdraw now asking for id after it was approved seams they don’t want to pay out don’t feel comfortable sending my id to a company with bad reviews.

I sent my id 3 three times they use every excuse. still waiting it feels like as everyone says they will pull any excuse they can find. and keep you waiting.

I got the money in the end crazy long it took. FREE SPINS ARE A SCAM THOUGH DONT REMOVE BONUS ONCE USED

Scam company stay away

2025年10月16日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Dear Aiden Suntup,

We are extremely concerned to read your review and sincerely apologize for the unacceptable experience you've had with both your bonus and your withdrawal.

It is not our standard to reject verification documents multiple times, and we understand your serious frustration. This case requires an immediate and urgent escalation.

Please email our complaints manager . They will personally investigate the failed bonus and the verification block to ensure this is resolved.

Sincerely,
Playamo Casino Team

5つ星のうち1の評価

i deposit and i find out they doesnt…

i deposit and i find out they doesnt have betting on their site. ( my fault ) i try to withdraw and they says they want me to verify my with id of name and then my adress from a bill 3 month old? i try to explain i doesnt get bills with post sent and its hard for me to show anything with my adress on except for ids or that my adress is visible on my bank account. And after some chat in the live section they banned me i cant log on. i am still waiting for them to reply and send me back my 1.000 euro

2025年10月4日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Dear Mr Doreng,

We sincerely apologize for the highly frustrating experience you had, which led to your account being banned. It is unacceptable that you were unable to get clear answers and that you are still waiting for your €1,000 refund.

We acknowledge that the verification requests (like non-postmarked bills) can be difficult to meet. Your case needs immediate attention, especially since the account was banned. Please email our support team with your registered email address and Player ID. We will investigate the ban reason and ensure the status of your €1,000 is resolved and communicated immediately.

Regards,
Playamo Casino Team

5つ星のうち5の評価

One crazy night gambling

Well, one Saturday night, at one o’clock in the morning I was playing slots in my bed, I put the last of my play money I had aside into playamo, 200 dollars. I started playing some games I hadn’t played before. I won a couple hundred dollars after playing for about an hour, I decided to up the bet to 12 dollars a spin. Just as I was about to call it quits I hit this screen of elves and wilds and the winner screen popped up and the number kept climbing and climbing. Confused and amazed at the same time I watched the number climb to 19,500 dollars !!!! . I couldn’t believe it. I then continued to grow that amount over the next couple of hours to 45,000 . I finally decided to call it for the night, my shirt was sweaty, my smile was ear to ear. My heart beating fast. I will never forget that night . I withdrew parts of the amount over the next 2 weeks, which was annoying having to wait and slowly take the money out but I believe that issue has been fixed now. Stacey my vip manager was nothing but helpful, lovely and really good at her job, a pleasure to deal with.
It’s been 5 or 6 years I’ve been playing on and off. You can win really big at this casino and they will pay you. I know that is the main concern of anybody gambling online. But put your mind at ease . If you are going to put money somewhere make it playamo. Troybk123 out

2024年10月4日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Dear Troy H,

Wow! Thank you for sharing such an incredible and memorable story about your $19,500 win turning into $45,000! It truly makes our day to hear about life-changing moments like this. We are glad to hear that Stacey, your VIP Manager, was nothing but helpful and a pleasure to deal with during your subsequent withdrawals. Your trust and loyalty over 5 or 6 years mean everything to us.

We're happy to have put your mind at ease and hope you have many more unforgettable nights!
Playamo Casino Team

5つ星のうち1の評価

"Ich habe im Casino mehrfach gespielt…

"Ich habe im Casino mehrfach gespielt und insgesamt mehrere tausend Euro verloren. Leider habe ich nie einen Gewinn erzielt, und daher bin ich sehr enttäuscht von meiner Erfahrung. Aus diesem Grund vergebe ich nur einen Stern."

2025年7月1日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Hello Alija,

We are truly sorry to hear that you have had such a disappointing experience with Playamo Casino. We understand your frustration at having played multiple times and lost a significant amount of money without achieving a win.

We want to assure you that the outcome of all our games is determined by a certified Random Number Generator (RNG) to ensure fairness, and we cannot influence the results.

We encourage you to review our Responsible Gaming tools, which allow you to set limits on your deposits or losses. If you would like to discuss this further or need assistance setting those limits, please contact our support team directly.

Thank you for your feedback.

Sincerely,
Playamo Casino Team

5つ星のうち5の評価

Great casino -their VIP service is leading in the industry.

Great one casino
No withdraw issues, great game options.
The VIP service is top notch - my VIP manager Ilona is very responsive, personable and sends me great perks!
I have been a player for 3 years and have had nothing but a great exceptional experience compared to other online casinos.

2025年9月9日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Hello JOELENE,

What a fantastic review! We're delighted to hear you consider Playamo a great casino and have had nothing but an exceptional experience over the past 3 years.

It's wonderful that you find our VIP service top-notch and that your VIP manager, Ilona, is very responsive and personable. We're proud to have her on our team! We're also glad you haven't had any withdrawal issues and enjoy our great game options.

Thank you for your loyalty and kind words!

Warmly,
Playamo Casino Team

5つ星のうち5の評価

the site is perfect as is

the site is perfect as is. You are the only casino I play at because you are by far the best site. The service is impeccable and above all we have the best VIPs to serve us. You are the best 😉❤️‍🔥

2025年8月28日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Dear Customer,

Thank you for your fantastic review! We are so happy to be the only casino you play at and that you consider us "the best." It's great to hear that our service is impeccable and that you appreciate our wonderful VIPs.

You're the best! 😉❤️‍🔥
Playamo Casino Team

5つ星のうち5の評価

The best customer service around

Great range of games, reliable software and good player benefits … but what sets this casino apart from the competition is the customer service. My vip manager (Olivia) looks after me time and time again and makes things like the withdrawal process easy and straight forward. I love the personalised service and dedicated host - that make me feel like a valued customer. Highly recommend

2025年8月29日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Dear James P.,

What a fantastic review! We're so glad you're enjoying our great range of games and good player benefits, but we're especially proud to hear that our customer service sets us apart. It's wonderful that your VIP manager, Olivia, looks after you and makes things like the withdrawal process easy and straightforward. We love providing that personalized service!

All the best,
Playamo Casino Team

5つ星のうち5の評価

Great games and user friendly platform

2025年8月13日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Dear Beau Millar,

We're delighted to hear that you love our games and find our platform user-friendly! It's fantastic that we meet your expectations on both fronts.

Thanks for your kind words!
Playamo Casino Team

5つ星のうち5の評価

Best online pokies I’ve played

Best online pokies I’ve played, massive range of games and easy to navigate through the menus. Have a very smooth withdrawal process.

2025年8月21日
自発的なレビュー
Playamo ロゴ

Playamo からの回答

Dear Kathleen Foot,

That's a fantastic review! We're so pleased you consider us to have the best online pokies you've played. It's great you appreciate our massive game range, easy navigation, and very smooth withdrawal process.

All the best,
Playamo Casino Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

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