Best casino to play at! Great variety of games, easy to navigate site and the best VIP manager who always gives great guidance and bonuses! Playamo is number 1 for customer support with 24/7 help a... もっと見る
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Ive loved playamo from the vedy 1st time i played on the platform.. always had grest selection of games to play and also have had outstanding support from my vip manager, ( stacey) never has she fail... もっと見る
After already being verified and previously having withdrawn funds, they forced me to re-verify my account for a most recent withdrawal request. I’ve sent all documents in again, about 20 times. All... もっと見る
First time playing on this site and all of it was great. Customer support were over helpful. PROMPT response and engage the correct answers everytime. Withdrawal process was easy, and any issues wer... もっと見る
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企業情報
当該企業による記述
PlayAmo Online Casino is your ultimate online gaming platform, offering an exhilarating mix of slots, table games, and live dealer experiences. Dive into the ocean of endless entertainment where top-tier game selections and generous bonuses await, ensuring every player a chance to win big and have fun. Join PlayAmo and elevate your gambling journey to a whole new level 🎲!
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オーストラリア
- playamo.com
4.1
ほぼ満足
297件のレビュー
ネガティブなレビューの 92％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Been playing for years only issue I…
Been playing for years only issue I have is how long it takes to get a reply from the VIP manager
2025年8月20日
自発的なレビュー
Playamo からの回答
Dear Andrew Fraser,
We appreciate your loyalty and feedback after playing for years. We're sorry to hear about the delays in getting a reply from your VIP manager. We're actively working to improve communication times to ensure our members receive prompt service.
Thanks for your valuable input!
Playamo Casino Team
Great casino
Great casino, good games V.I.P manager's are good. Just wish it was a faster pay out. It would then be perfect.
2025年8月19日
自発的なレビュー
Playamo からの回答
Dear Tara Huriwaka,
Thanks for your kind words! We're glad you find us a great casino with good games and good VIP managers. We've noted your wish for faster payouts to make us "perfect," and we're always working to streamline our processes.
Wishing you the best,
Playamo Casino Team
They just look for excuses to avoid paying winners.
Terrible Experience – Winnings Confiscated
I deposited €430 from my own bank account (no bonuses) and won €4,000. When I tried to withdraw, PlayAmo suddenly closed my account and confiscated my winnings.
At first, they claimed it was because of “restricted countries,” but Germany is not restricted in their Terms and Conditions. Later, they told Casino Guru it was because of a “wrong name” on my account.
The funny thing is, the incorrect name wasn’t intentional — it was a registration mistake I didn’t notice at the time. I even contacted live chat, and they told me it could be corrected. Despite this, they still closed my account and refused to pay.
My deposit came from my real bank account under my correct name, proving I was not trying to cheat. PlayAmo’s inconsistent and unfair treatment shows just look for excuses to avoid paying winners.
2025年8月19日
自発的なレビュー
Playamo からの回答
Dear Wade,
We are deeply concerned and sorry to hear about your frustrating experience and the serious claims you've made. We want to assure you that Playamo is not a scam, and we take all complaints—including those on other platforms—very seriously.
We understand your frustration with the inconsistent reasons provided. We need to investigate your specific case thoroughly to understand the full circumstances and why your winnings were confiscated. Please refer to our responses on Casino Guru, as we will be communicating directly there to resolve your complaint.
Sincerely,
Playamo Casino Team
Playamo is my choice of casinos as it's…
Playamo is my choice of casinos as it's trustworthy simple easy deposit withdrawl options a awesome selection of games and promos and my vip manager Lera is absolutely awesome and very helpful
2025年8月19日
自発的なレビュー
Playamo からの回答
Dear Alvin Curtin,
What a fantastic review! We're thrilled to hear that Playamo is your casino of choice and that you find us trustworthy with simple, easy deposit and withdrawal options. It's also wonderful that you find our VIP manager, Lera, to be absolutely awesome and very helpful.
Cheers,
Playamo Casino Team
Stay Away from Playamo
Anytime I’ve tried to withdraw they ask to verify everything again.
I’ve done this 2-3 times now which was very annoying.
Latest time they refused to pay and confiscated my winnings because they said I better over $8AUD, I could only find where I betted at $7AUD.
I’d stay away from this company.
They have been far from helpful on all occasions, the chat / support is a bot.
Thanks,
Matt Riseley
2025年8月15日
自発的なレビュー
Playamo からの回答
Dear Matt Riseley,
We're very sorry to hear about your frustrating experience with repeated verification requests and the confiscation of your winnings. This is certainly not the service we aim to provide, and we apologize for any miscommunication regarding your bets.
We take your allegations of being a "scam" and having "bot" support very seriously. Please contact our support team directly with your account and transaction details. We are committed to thoroughly investigating this matter and resolving the issue for you.
Sincerely,
Playamo Casino Team
amazing casino
I've been playing at Playamo for quite a few years now and have had a great time there. I've hit some really big wins, won many tournaments and have received so many bonuses I couldn't count them. They have been around for a long time and are very professional and helpful. quick cashouts and wonderful VIP managers are my favorite part of being a lontime loyal member of Playamo.
2025年8月14日
自発的なレビュー
Playamo からの回答
Dear Joey,
What an amazing review! We're thrilled you've been playing with us for years and have had such a great time. It's fantastic you've had big wins, won tournaments, and received countless bonuses. We're especially happy that our quick cashouts and wonderful VIP managers are your favorite parts of being a loyal member!
Cheers,
Playamo Casino Team
Amazing online casino
I have to say I love this casino site, not only cause it’s physically appealing to the eyes and great slots/providers but because it has the most wonderful amazing vip program with the most incredible vip managers you could ever ask for! Fast payout as well as many option to deposit. If your not with this casino yet make sure you sign up because you definitely won’t regret it!!!
2025年1月1日
自発的なレビュー
Playamo からの回答
Dear Stephanie,
We're so happy you love this casino site! It's fantastic that you find it visually appealing with great slots and providers. We're especially proud of our incredible VIP program and the amazing managers you've encountered, along with our fast payouts and many deposit options. Thanks for your strong recommendation!
All the best,
Playamo Casino Team
The oustanding games list and fluent…
The oustanding games list and fluent gameplay.
The best live chat and customer service of any casino is by far ahead of rival companies
2025年8月15日
自発的なレビュー
Playamo からの回答
Dear Nicky,
What a fantastic review! We're delighted you find our games list outstanding and gameplay fluent. It's great to hear you consider our live chat and customer service the best of any casino and that we're far ahead of rivals. Your feedback means a lot!
Best regards,
Playamo Casino Team
Playamo is a wonderful casino
Playamo is a wonderful casino. I have been a player for so many years and I never had any issues with the casino. They have good games, fast withdrawals and great deposit bonuses. I am very satisfied with my VIP manager and the customer service chat. I am a very happy player.
2025年8月14日
自発的なレビュー
Playamo からの回答
Dear Cinthia,
We're so glad you find Playamo to be a wonderful casino and that you've been a satisfied player for so many years without any issues! It's fantastic you appreciate our good games, fast withdrawals, and great deposit bonuses. We're happy you're so satisfied with your VIP manager and the customer service chat.
Warmly,
Playamo Casino Team
Excellent customer service
Excellent customer service, Always great games hours of fun! I've been a member for 6 years now I highly recommend!
2025年7月30日
自発的なレビュー
Playamo からの回答
Dear Sammy,
What a wonderful review! We're thrilled you've been a member for 6 years and continue to have fun with our games. It means so much to us that you highly recommend us and consider our customer service excellent.
Thank you for your fantastic loyalty and kind words!
All the best,
Playamo Casino Team
I've been using Playamo Casino for several years now
I've been using Playamo Casino for several years. Olivia has been my VIP contact for a few years as well and has been awesome to work with. Greatest casino so far with the seamless and quick cash outs.
2025年7月30日
自発的なレビュー
Playamo からの回答
Dear Sam,
It's fantastic to hear you've been a loyal player for several years! We're so proud that your VIP contact, Olivia, has been awesome to work with. It's also great that you consider us the "greatest casino so far" thanks to our seamless and quick cashouts.
Thanks for your incredible loyalty and feedback!
Warmly,
Playamo Casino Team
Ita a very good website that has the…
Ita a very good website that has the best VIP manager
In the world.
Playamo also gives great rewards aswell for loyalty which is great for when you're needing a few freebies every now and then, sign up today I reckon!
2025年7月30日
自発的なレビュー
Playamo からの回答
Dear Carlton Brunt,
Thank you for the fantastic review! We're absolutely delighted you think we have the "best VIP manager in the world" and offer great rewards for loyalty. We appreciate your recommendation to sign up today!
Cheers,
Playamo Casino Team
PLAYAMO I seriously a great casino !
PLAYAMO I seriously a great casino !! new slot games added all the time . Awesome variety ! easy verification process .
Deposit bonus available , missions and bonus store to spend your reward coins !
If you’re lucky enough to spin enough to get your own VIP manager, Playamo VIP is above anything if encountered! Reply’s quickly and if nice enough to your manger they look after you !
2025年7月30日
自発的なレビュー
Playamo からの回答
Dear Mellissacustomer,
We're incredibly happy you think Playamo is a seriously great casino! It's fantastic to hear you love our constant new slot additions, easy verification, and awesome variety. We're also thrilled you're enjoying the deposit bonuses, missions, and bonus store. It truly makes our day to know our VIP program and your VIP manager have exceeded your expectations with quick replies and great care!
Warmly,
Playamo Casino Team
I have the Best VIP person a person could ever want or have !!!!
I've been with playamo a few yrs now I've had my ups and downs as you do.But I can honestly say that it's the best yes that's rite the best casino by far why?? I've never been left let down they. Are fast prompt and efficient and curtious which I find very hard to come across in the online casino world.so well done to the Team @ playamo especially to my VIP HOST OLIVIA .THANK YOU AGAIN and finally any transaction I've ever had or done wether that be deposit or withdrawal has gone smoothly definitely go to casino
2025年7月25日
自発的なレビュー
Playamo からの回答
Dear Brenton,
What an outstanding review! We're absolutely delighted to hear you've been with Playamo for years and consider us the best casino by far. It's wonderful that you've never been let down and appreciate our fast, prompt, efficient, and courteous team – especially your VIP Host, Olivia! We're so proud that all your transactions have gone smoothly. Thank you again for your incredible loyalty and kind words!
Cheers,
Playamo Casino Team
Support offered help in multiple…
Support offered help in multiple languages, and I was impressed how they let me ask everything in my native language. It felt so much more personal and left me very satisfied.
2025年7月23日
自発的なレビュー
Playamo からの回答
Dear Rosalba K,
We're delighted to hear our support offered help in multiple languages and that you could ask everything in your native language! It's fantastic that this felt more personal and left you very satisfied. We aim to provide truly personal and effective support to all our players.
Thanks for your kind words!
Best regards,
Playamo Casino Team
Dopo diversi disguidi di documenti i…
Dopo diversi disguidi di documenti i soldi sono stati versati . Grazie
2025年7月21日
自発的なレビュー
Playamo からの回答
Dear Luca,
We're glad to hear that after the document process, your funds were successfully paid out. We understand that verification can sometimes involve steps that feel like "disguidi," but we're pleased the outcome was positive.
Thanks for your patience and understanding.
Best regards,
Playamo Casino Team
Playamo is legit and can withdraw
Finally playamo approved my withdrawal after six days rejected. When it's approved it's only took two days to get into your bank account if you use bank transfer.
2025年7月20日
自発的なレビュー
Playamo からの回答
Dear alrafipait,
We're very sorry to hear about your frustrating experience with your withdrawal, and we understand why you feel let down, especially with such a significant win of $2600. We assure you we do not plan for players to lose their winnings while waiting.
Withdrawal delays are often due to verification procedures, which are a standard security requirement for all licensed casinos to protect players and prevent fraud. While we state "less than 2 hours," this refers to our internal processing after all documents are verified; bank processing times can vary.
We understand your urgency for rent, and we're committed to helping. Please respond to our latest email or contact our support directly with your transaction details. We want to clarify what additional proof might be needed and expedite your payout.
Sincerely,
Playamo Casino Team
If you win a lot, this is what happens.
I won $3,500. A huge win. So, I went to withdraw it and it was rejected. Their customer service told me to upload the required personal documents and that should fix the rejection. I did. It was rejected again. I asked my VIP client relations employee about the matter and they said rejected again because now the 'new issue' is somehow I had two accounts. One in gmail.com and the other in "gmal.com". What is gmal???? Now they tell me it's my fault for not reading their terms and conditions which say double accounts are prohibited - they proceeded to rejected my withdrawal and disabled my account!! It's got scam written all over it. At this point, they stole my money and my win. I would stay away from this site.
2025年7月15日
自発的なレビュー
Playamo からの回答
Dear Kyle B,
We're incredibly sorry to hear about your frustrating experience with your $3,500 win and the rejected withdrawal. We completely understand why this feels like a scam, and it's certainly not the experience we want for our players.
Our multi-account rules are in place for security.
We'd really like to investigate this in detail to understand exactly what happened. Please contact our support team immediately with all your account and transaction details.
Best regards,
Playamo Casino Team
Playamo is my goto online casino
Playamo is my goto online casino. The customer service is great and they have good payouts. Also the VIP program is great. I habe been playing with Playamo since 2021 and I would recommend trying it out foe for yourself.
2025年7月1日
自発的なレビュー
Playamo からの回答
Dear Diana Jensen,
What a fantastic review! We're thrilled Playamo Casino is your go-to online casino since 2021. It's wonderful to hear you appreciate our great customer service, good payouts, and excellent VIP program. Thanks for your strong recommendation!
All the best ,
Playamo Casino Team
This site is reliable and consistent…
This site is reliable and consistent with easy deposits/withdrawals,
With the addition of the support/vip managers personally my manager Olivia has aided and assisted with making certain verification/other processes a lot quicker and efficient on time. Personal favourite site.
2025年7月8日
自発的なレビュー
Playamo からの回答
Dear Dang T Tran,
Thanks so much for the amazing review! We're absolutely thrilled Playamo Casino is your personal favorite, offering consistently easy deposits/withdrawals.
It's fantastic to hear your VIP Manager, Olivia, has been so helpful, making verification and other processes quicker and more efficient. Your loyalty means a lot.
Best regards,
Playamo Casino Team
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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