Playid レビュー 70

TrustScore 5段階評価の2

2.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Another review on these scammers. Read the above . But the money hasn't been deposited untill now. Probably was deposited in an imaginary account. It been over 3 months now "We are pleased to i... もっと見る

企業が回答しました

5つ星のうち1の評価

Erst ich habe meinen handy verloren und habe guthaben drauf gehabt, habe zum support geschrieben was hat sofort meine konto gesperrt. Mail mit neue telefonnummer abgeschickt und habe gewartet. Nach ei... もっと見る

企業が回答しました

5つ星のうち1の評価

At the beginning everything works out, but if you win someting and your funds are higher, they want a full verificaiton. They want a Bank-Statements from over 2 Years. Selfie with a PlayId in t... もっと見る

5つ星のうち5の評価

Ich kann mich nur den guten Bewertungen anschließen. Habe ebenfalls mit 20€ Geldeinzahlung zuzüglich 15€ Bonus gestartet. Habe direkt 2 Lieblingsspiele bei 2 verschiedenen Anbietern gefunden. Nicht m... もっと見る

企業が回答しました


連絡先

2.1

期待以下

TrustScore 5段階評価の2

70件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 74%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

At the beginning everything works out

At the beginning everything works out, but if you win someting and your funds are higher, they want a full verificaiton.
They want a Bank-Statements from over 2 Years. Selfie with a PlayId in the background and many more things, just to bully you.
After you bring all the documents they never verify your Account and hold back all your Funds.
Be carefull and bring your Funds in safty.
Now i wait two month that my account is verified, to withdraw m funds…
STAY AWAY

2026年6月19日
自発的なレビュー
5つ星のうち1の評価

Kleine abzocke

Erst ich habe meinen handy verloren und habe guthaben drauf gehabt, habe zum support geschrieben was hat sofort meine konto gesperrt. Mail mit neue telefonnummer abgeschickt und habe gewartet. Nach eine Woche ich habe auf live char geschrieben was geht mit meiner sache und wurde informiert das ich soll email schreiben. Nach nächste 3 Wochen keine Antwort, ich habe geschrieben das ich will einfach meinen geld zurück und keine konto mehr da haben. Die haben mir etwas wie automatisierte Mail geschickt das meine abhebung ist realisiert und ist natürlich nichts aufs konto gekommen 😂 habe wieder zum live Chat geschrieben aber wie immer - jemand medlet sich mit email weil die sind nicht beantwortlich für meine anligen 😂 Nur 70€ weg aber konnte mehr sein

2026年4月14日
自発的なレビュー
Playid ロゴ

Playid からの回答

Hallo Piotr,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es tut uns leid zu hören, dass Sie Schwierigkeiten mit Ihrem Konto haben und mit der aktuellen Situation unzufrieden sind. Unser Ziel ist es stets, unseren Spielern eine sichere und transparente Umgebung zu bieten. Wir nehmen Ihr Feedback sehr ernst und bitten Sie, sich erneut direkt über unseren Live-Chat mit uns in Verbindung zu setzen, damit unser Team Ihr Anliegen prüfen und Ihnen bei der Lösung des Problems behilflich sein kann.

Mit freundlichen Grüßen,

Das PlayID-Team

5つ星のうち1の評価

Another review on these scammers

Another review on these scammers. Read the above . But the money hasn't been deposited untill now. Probably was deposited in an imaginary account. It been over 3 months now

"We are pleased to inform you that your withdrawal request of 400 CAD has been successfully processed. Please allow up to 3 business days for the funds to appear in your selected payment method.

Thank you for choosing to play with us at PlayID. We look forward to welcoming you back for more gaming experiences in the future.

If you have any further questions or concerns, please do not hesitate to contact our Customer Support team."

2026年6月11日
自発的なレビュー
Playid ロゴ

Playid からの回答

Dear Kumar,

We are genuinely sorry to hear that you have been waiting this long and that you are experiencing so much frustration. We understand how disappointing it is to face delays, and this is certainly not the standard of service we aim to provide.

Please know that our platform operates transparently, and we never intentionally misplace or hold onto our players' funds. We want to investigate what happened as quickly as possible.

Please connect with us via our Live Chat so a support representative can look directly into your transaction history and help resolve this for you.

Best regards,
The PlayID Team

5つ星のうち1の評価

Also

Also, auszahlen geht gar nicht. Abheben, funktioniert und wenn die angebene 4-5 Tage vorbei sind landet das Geld wider auf Spieler Konto, angebliche technische Problemen. Finger weg.

2026年6月14日
自発的なレビュー
5つ星のうち1の評価

Missing withdrawals

I used this site back when it was funID. Never had any problems . Then they rebranded , and I found that the customer service went to crap. Recently . I withdrew from thier sister site wazamba onto my play id account becuase that is how my deposit was made . I won, withdrew , and it's been over a week and I am still waiting . No one has contacted me. They told me a ticket was created (5days ago ) becuase my withdrawal got stuck in their system . I was told that it would be reversed so I could re withdraw it .this still hasn't happened , nor have any of my emails been responded to . I have not been contacted. Meanwhile they keep telling me to enjoy thier site . NEVER AGAIN. I'm out over 750 dollars that they keep telling me to patiently wait for . Because of this I won't be playing on any of their sites .

2026年6月5日
自発的なレビュー
5つ星のうち1の評価

Meine persönliche Erfahrung mit PlayID…

Meine persönliche Erfahrung mit PlayID / FUNiD war leider sehr enttäuschend.

Eine Auszahlung befand sich über 84 Tage im Status „pending“. Während dieser Zeit wurden wiederholt unterschiedliche Gründe für die Verzögerung genannt, darunter technische Probleme und später umfangreiche Verifizierungsanforderungen.

Obwohl zahlreiche Unterlagen eingereicht wurden, kam es zu keiner Auszahlung. Nach insgesamt 84 Tagen wurden die Auszahlungen schließlich storniert.

Letztendlich habe ich den Vorgang auf anderem Weg abgeschlossen, nachdem die Auszahlung über PlayID/FUNiD nicht erfolgreich durchgeführt werden konnte.

Besonders frustrierend waren für mich die lange Wartezeit, die wechselnden Begründungen und das Ausbleiben einer konkreten Lösung.

Dies ist meine persönliche Erfahrung mit dem Service.

2026年6月5日
自発的なレビュー
5つ星のうち1の評価

I dalej czekam i czekam

Dziś mija tydzień jak było napisana skarga , pisałam co dzień do PlayID na czat na e-maila odpowiedź brzmiała proszę czekać trwa weryfikacja systemu i tak w kółko , oj nie odzyskam swoich pieniędzy 😭 szkoda bo miałam dobra opinię i polecałam

2026年5月7日
自発的なレビュー
Playid ロゴ

Playid からの回答

Droga Justyno,

Jesteśmy niezmiernie zasmuceni Pani frustracją i długim czasem oczekiwania od momentu złożenia przez Panią/Pana skargi.
Chcemy zapewnić, że naszym celem jest rzetelne i jak najszybsze rozwiązanie wszystkich problemów. Chociaż procedury systemowe mogą czasami trwać dłużej, dokładamy wszelkich starań, aby zrozumieć Pani/Pana sytuację.

Abyśmy mogli ponownie sprawdzić status zgłoszenia i przyspieszyć proces, prosimy o kontakt z naszym zespołem wsparcia za pośrednictwem czatu na żywo. Dołożymy wszelkich starań, aby Pani/Panu pomóc.

Z poważaniem,

Zespół PlayID

5つ星のうち1の評価

Run away from these scammers

I have been losing my mind over these scammers!
They were recommended by my casino manager and at first they seemed ok.
But then I made a deposit, my card was charged but it didn't show up on my playID account.
Their customer support claims it was unsuccessful so I went through trouble of reaching out to my bank to get transaction details used to track it down but their response stayed the same - "financial department says it's not charged". When I ask them to provide the Void transaction ID or any other proof od their claim - they promise to "work on it" and ask for more of my patience. When they charge - they use a completely different business name which is probably a part of their scam.
This all started TWO MONTHS AGO, and it is obvious that they can't/won't find this transaction so I am now reporting this to every possible institution I can find online, I'm reporting them for scam and also for clearly doing other illegal things with their payment systems (most likely to avoid taxes) . I will be adding all websites I can find so others can report them as well.

Edit:
Since I was stupid enough to take another chance - (after the response they added here few hours ago) - I did what they asked, contacted their LC, sent screenshot of their response and the agent said "the charge was unsuccessful and it was refunded, check with your payment provider" so I sent following:
"I contacted you more than 10 times on LC, more than 10 emails and Also my bank. I sent multiple screenshots, full transaction details and also some tracking info from my Bank - last thing that was told to me was that financial department says "no money". I asked for transaction ID but I never received it.
Few days ago I decided to report it and wrote review on TrustPilot, Play ID responded to contact you one more time and give you one more chance. And now you're just gonna repeat the same s**t again???".
Even though I used a curse word it wasn't insult to him - instead of warning me he immediately ended chat due to language I used, and they also banned me from accessing Chat completely.
I will add Google drive link soon containing all the screenshots as well as links to other sites where these scammers can be reported

2026年4月1日
自発的なレビュー
Playid ロゴ

Playid からの回答

Dear Milomir,

We are truly sorry to hear about the distress and frustration this situation has caused you.

Please be assured that we take payment tracking very seriously and it is never our intention to withhold or complicate our players' funds.

We want to look into your case and ensure it receives the necessary attention. We kindly ask you to connect with our Live Chat support team once more so we can locate your account details and escalate this directly with our team to help find a resolution for you.

Best regards,

The PlayID Team

5つ星のうち1の評価

Missing money.

I have been waiting for weeks for my miney back after a failed transaction and they keep delaying it and pushing it aside, extremely disrespectuful and unprofessional.
UPDATE-
After contacting the support for the fifth time the issue was finally resolved and i was asked to provide information i was never asked to before so the other support agents were just incompetent.

2026年4月28日
自発的なレビュー
Playid ロゴ

Playid からの回答

Dear Galo,

Thank you for updating your review and sharing your experience with us. We are sincerely sorry for the weeks of waiting and the frustration you experienced due to the initial delays and mixed communication.
While we regret that it took multiple attempts, we are very glad to hear that your issue has finally been completely resolved. Your feedback regarding the support process is incredibly valuable, and we will use it to help improve our service moving forward.

We truly appreciate your patience in getting this sorted out.

Best regards,

The PlayID Team

5つ星のうち1の評価

Banned my account with money on it…

Banned my account with money on it total scammers

2026年5月16日
自発的なレビュー
Playid ロゴ

Playid からの回答

We are sorry to hear about your frustration regarding your account status.

We highly recommend reaching out directly to our Live Chat support team so we can look into your situation and clarify what happened.

We appreciate your patience while we work to resolve this.

Best regards,
The PlayID Team

5つ星のうち5の評価

Non male

5 stelle, il primo prelievo è lungo, circa 4 giorni, devono fare dei controlli...
Dopo quello i prelievi diventano immediati, 1/2 minuti e i soldi sono sul conto corrente.

2026年5月10日
自発的なレビュー
Playid ロゴ

Playid からの回答

Gentile Andrea,

La ringraziamo per aver condiviso la sua esperienza con noi. Ci dispiace sinceramente che la sua attuale percezione del nostro servizio non sia all'altezza delle sue precedenti esperienze positive e comprendiamo le sue preoccupazioni riguardo alla gestione del suo account.

Desideriamo sottolineare che il nostro obiettivo è fornire un ambiente di gioco piacevole e affidabile a tutti i nostri utenti. Apprezziamo molto la sua fedeltà e il tempo che ha trascorso sulla nostra piattaforma. Per poterla assistere in modo più dettagliato e verificare la sua situazione specifica, la invitiamo a contattare direttamente il nostro team di supporto tramite la chat live.

Speriamo di rivederla presto, pienamente soddisfatta del nostro servizio.

Cordiali saluti,
Il team di PlayID

5つ星のうち1の評価

Több napja kifizetést kezdeményeztem

Több napja kifizetést kezdeményeztem, az applikáció mielőtt átlépett volna a banki adatok megadásához azt írta ki, hogy ‘váratlan hiba történt’. Azóta az egyenlegemről eltűnt a pénz, a tranzakciók között fűggőben van.
A pénz beragadt a rendszerbe!
Többször kértem őket e-mailbe és a Chaten is, hogy tegyék vissza az egyenlegemet, mindig csak az időhúzás megy és a kifogások, és hogy rajt vannak a probléma megoldásán!
Töbsször játszottam náluk, volt, hogy történt ilyen, de mindjg visszakaptam a beragadt kifizetést pár órán belül, most az időt húzzák és az egyenlegem sehol!
Nem akarják visszarakni a pénzt, csak a kifogások mennek!

2026年5月12日
自発的なレビュー
Playid ロゴ

Playid からの回答

Kedves Dominik!

Sajnáljuk, hogy jelenleg kellemetlenséget tapasztal, és teljes mértékben megértjük türelmetlenségét ebben a helyzetben.

Szeretnénk biztosítani Önt, hogy minden folyamatunk a megbízhatóságra épül, és soha nem célunk az időpazarlás vagy a felesleges várakozás. Ha technikai hiba szakítja félbe a folyamatot, csapatunk azon dolgozik, hogy a helyzetet a lehető leghamarabb tisztázza, és mindent a helyére tegyen.

Kérjük, látogasson el ismét élő chatünkre, ahol munkatársaink naprakész információkkal szolgálhatnak a folyamatban lévő ügyével kapcsolatban. Köszönjük eddigi türelmét!

Üdvözlettel:
A PlayID csapata

5つ星のうち1の評価

They literally banned me

They literally banned me, what they do is rob you. everyday they lose a customer, i hope who runs this company is happy now that they robbing people

2026年5月9日
自発的なレビュー
Playid ロゴ

Playid からの回答

Dear Daniel,

We are truly sorry to hear about your frustration and the negative experience you've had. We understand how distressing a situation like this can be, and we want to assure you that we take all customer feedback very seriously.

Please be assured that we operate with the utmost integrity, and our games are entirely based on chance and randomness. We never intend for our players to feel mistreated, and we want to look into what happened in your specific case.

To help us understand and review your situation, please reach out directly to our support team via live chat. Our agents are ready to assist you and provide more clarity.

Best regards,
The PlayID Team

5つ星のうち1の評価

Schrecklichste Casino in Welt

Nazalost kasno sam shvatio da je ovo jedna velika prevara. Izgubio sam pumo para na platformama koje se nude na stranicama Playid. Uglavnom sam bio prevaren i sve vezano za bilo koji Casino je prevara. U sustini covjek ne moze nista da dobije, i kada se to desi ukradu ti pare. Lopovi i klosari. Neandrtalci...

2026年5月6日
自発的なレビュー
Playid ロゴ

Playid からの回答

Poštovani Joe,

Hvala Vam što ste podijelili svoje mišljenje s nama. Žao nam je što ste razočarani i što imate tako negativan utisak o svom iskustvu na našoj platformi.
Želimo Vas uvjeriti da nam je pružanje poštenog i transparentnog okruženja za sve naše korisnike prioritet.
Pozivamo Vas da kontaktirate našu podršku putem chata uživo kako bismo mogli direktno razgovarati o Vašim nedoumicama i pružiti Vam potrebne informacije. Cijenimo Vaše vrijeme i povratne informacije.

Srdačan pozdrav,

Tim PlayID

5つ星のうち1の評価

Oszustwo

Nie ma możliwości przyznania zero gwiazdek.Opóźnienie wypłat to standard. Moim zdaniem ta firma to oszustwo.Bez żadnego powodu wstrzymano wypłaty.Oficjanie mają 72 godziny na ich realizację,ale obawiam się,że pieniadze przepadły i zostały poprostu ukradzione mi.

2026年5月6日
自発的なレビュー
Playid ロゴ

Playid からの回答

Szanowny Rafale,

Przepraszamy za Twoje niezadowolenie i negatywne emocje wywołane tą sytuacją. Rozumiemy, jak ważny jest Twój komfort podczas korzystania z naszych usług, dlatego chcemy jasno wyjaśnić każdą sprawę.

Zapewniamy, że wszystkie procesy w naszym serwisie przebiegają zgodnie z ustalonymi procedurami, a bezpieczeństwo naszych użytkowników jest naszym priorytetem.

Abyśmy mogli dokładnie przeanalizować Twoją sytuację i pomóc Ci ją rozwiązać, skontaktuj się z naszym zespołem wsparcia bezpośrednio za pośrednictwem czatu na żywo. Nasi konsultanci są do Twojej dyspozycji i udzielą Ci wszelkich niezbędnych informacji.

Z poważaniem,
Zespół PlayID

5つ星のうち1の評価

These people don’t pay your withdrawal

These people don’t pay your withdrawal. They asked me for document I provided them 7 times. Same documents. They asked for a Appleid statement which doesn’t exists they don’t respond to emails. Then they blocked me from msging live chat. They keep telling me they are opening tickets. They refuse to give any sort of contact information. Each different customer service representative tells me something different one says it’s because the finance department apparently is busy. That’s why I’m taking time. One says that I haven’t been verified one saying everything good good. Bunch of scammers. They blocked my up from contacting them

Update: 23/04/2026

I will be linking a drop box with all the conversations. Transactions that I had with playID. I don’t care if the world sees how they went. But the reply to my review is just generic reply. I contacted live support via VPN. As they banned my Ip. Still is banned by the way. Was told that they can’t do anything I had to wait for an email. Which have been waiting for over 22 days now. Not even going with the first withdrawal I did. I have everything documented and saved. So anyone wanna see it let me know

2026年4月15日
自発的なレビュー
Playid ロゴ

Playid からの回答

Dear Nebi,

Thank you for sharing your feedback with us. We sincerely apologize for the frustration you’ve experienced and for the difficulty you've had in reaching a resolution.

It is always our goal to provide a transparent and helpful environment for our players, and we regret that your recent interactions have left you feeling this way. We assure you that we value your presence on our platform and want to ensure your concerns are addressed properly.

We kindly suggest trying to reconnect with our live chat once more or checking your communication channels, as we would like to ensure your account status is clarified. Our team is here to help and wants to make sure your experience is handled with the attention it deserves.

Best regards,

The PlayID Team

5つ星のうち1の評価

POSSIBLE TRUFFA AGIRE PER VIENLEGALI CURACAO

Salve, uso questo sito da mesi e non lavevo problemi, fino a qualche settimana fa, ho richiesto un prelievo di 175€ il giorno 5 aprile ID transazione:55953574
oggi è 15 aprile e il prelievo non è stato pagato, mi sono stati richiesti dei documenti che ho inviato tramite mail ( richieste molto sospette tra cui estratto conto di 12 mesi) ho inviato i documenti e non ho ancora ricevuto risposta. Sono in procinto di agire per vie legali tramite avvocati internazionali che agiscono anche in curacao, sede dove questo sito opera con licenza, se il prelievo non verra pagato a breve e non otterró una risposta da un'operatore UMANO, non risposte automatizzate come al solito. mi aspetto serietà altrimenti procederó per vie legali immediatamente, se il prelievo verrá pagato elimineró o aggiorneró la recensione!
aggiornamenti 19 aprile: Mi hanno chiesto altri documenti! il prelievo non è ancora stato sbloccato, aspetteró un altra settimana, dopodichè faró chargeback con la mia banca che ha già preannunciato la conferma dell'azione
oggi 21 aprile mi sono stati chuesti ancora documenti!! POSSIBILE PHISHING!!! aggiornamento 16 giugno, IL PRELIEVO NON È STATO PAGATO! NON GIOCATE SU QUESTO SITO TRUFFA

2026年4月14日
自発的なレビュー
Playid ロゴ

Playid からの回答

Gentile Luca,

La ringraziamo per aver condiviso il suo feedback. Ci scusiamo sinceramente per il disagio causato dai tempi di attesa.

Desideriamo assicurarle che il nostro obiettivo è quello di gestire ogni richiesta con la massima serietà, anche se a volte le verifiche necessarie possono richiedere più tempo del previsto. Apprezziamo molto la sua pazienza. La invitiamo a contattare nuovamente la nostra chat live per richiedere di parlare con un operatore e ricevere un aggiornamento imparziale sullo stato della sua richiesta.

Cordiali saluti,

Il team di PlayID

5つ星のうち1の評価

App is useless

App is useless! Helpline are like bots!
Did a bank transfer withdrawal. They say it takes 1 to 3 days. 7 days later still nothing,then they cancel with no explanation
Avoid this app guys total scam! They have my money (theft) talking to my lawyer today
App help center chat won't load aswell
This app is a scam!

2026年4月14日
自発的なレビュー
Playid ロゴ

Playid からの回答

Dear Peadar,

Thank you for reaching out and sharing your feedback. We are truly sorry to hear that you’ve had a frustrating experience with the app and our support channels.

Please rest assured that we take all player concerns seriously. While the outcomes of gaming are based on chance, we aim to provide a reliable platform for all our users. We would like to look into why you experienced technical difficulties with the chat and help you get the clarity you need regarding your account activity.

We kindly ask you to try accessing our live chat so our team can assist you directly and resolve this matter.

Best regards,

The PlayID Team

5つ星のうち2の評価

Der 150% Bonus wird nicht automatisch…

Der 150% Bonus wird nicht mehr automatisch gutgeschrieben wenn man einzahlt wäre schön wenn das wieder funktioniert

2026年3月22日
自発的なレビュー
Playid ロゴ

Playid からの回答

Lieber Lee,

vielen Dank für Ihr Feedback! Es tut uns leid zu hören, dass einige unserer Funktionen bei Ihnen nicht wie erwartet funktioniert haben. Wir legen großen Wert auf ein reibungsloses Nutzungserlebnis auf unserer Plattform und freuen uns sehr über Ihr Feedback zu unseren internen Prozessen.

Damit wir Ihr Problem genauer untersuchen können, kontaktieren Sie bitte unser Team direkt unter support@playid.com. Wir danken Ihnen für Ihre Unterstützung und freuen uns, Sie in unserer Community begrüßen zu dürfen.

Mit freundlichen Grüßen, Ihr PlayID-Team

5つ星のうち1の評価

Die brauchen für eine Auszahlung länger…

Die brauchen für eine Auszahlung länger wie jedes casino... Have am 16.02 meine auszahlung beantragt und am 21.03 ist es immernoch nicht auf meinen konto

2026年3月21日
自発的なレビュー
Playid ロゴ

Playid からの回答

Hallo Marcel,

vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es tut uns sehr leid, dass Sie mit der aktuellen Wartezeit unzufrieden sind und eine negative Erfahrung gemacht haben.

Wir legen großen Wert darauf, unseren Spielern eine zuverlässige Umgebung zu bieten. Da wir über öffentliche Kommentare keinen Zugriff auf Ihre privaten Kontodaten haben, bitten wir Sie, sich erneut per Live-Chat an unser Support-Team zu wenden. Unser Team hilft Ihnen gerne, den aktuellen Status direkt zu überprüfen.

Vielen Dank für Ihre Geduld.

Mit freundlichen Grüßen,

Das PlayID-Team

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