I am waiting on a cashout of 45 dollars. My previous 25 dollar cashout had been claimed by a different email and it appeared as if my account had been hacked. They have not responded about it and are... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I've already written a review and just so you know making someone wait for there cashout then expiring it before it ever cleared is definitely against any kind of guidelines. I'll be looking for someo... もっと見る
企業が回答しました
Wish payouts stuck to the allotted deposit/release date, but you do get paid. It may take a while and I know they are a small company so they don't have enough people to get things done quickly. The g... もっと見る
企業が回答しました
I have really enjoyed the Mobius app and the variety of games etc. The ONLY issue I've had is with my cashouts. I've not received my cashouts on the date stated, (support helped resolve the first one... もっと見る
企業が回答しました
企業情報
当該企業による記述
1+ million active users. Mobius pays you to play. Our cross-platform system lets you earn real rewards through everyday activities. People come to Mobius to enjoy games, discover new ones, and earn rewards while doing it. Where can you use Mobius? 📱 Mobile (Android) 💻 PC Whether on desktop or Android, Mobius is designed to help you explore, earn, and uncover new favorite games every day. Join us on our mission to become the world’s leading rewards platform.
連絡先
1, Shenkar Street, Herzliya, イスラエル
- info@playmobius.com
- playmobius.com
2.1
期待以下
166件のレビュー
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ネガティブなレビューの 93％に回答しています
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I am still waiting for a $35 Amazon…
I am still waiting for a $35 Amazon card since June and it still waiting for approval already reported this app to Ftc for being a fraud.
2026年6月19日
自発的なレビュー
Mobius からの回答
Hi Earl,
We are truly sorry for the delayed experience you've had recently. We know how frustrating it is to wait, and we would love to help get this closed out for you as quickly as possible.
Could you please share the email address associated with your login? As soon as we have that, we will look into your account ASAP and get this sorted out.
Mobius team
I have been waiting for a $10 pay out…
I have been waiting for a $10 pay out since June, and every 5 days after the count down I have sent in a ticket and still no resolution. I still have another $90 dollars to claim. If I could just be paid out I would change my review.
2026年7月6日
自発的なレビュー
Mobius からの回答
Hi James,
We are truly sorry for the delayed experience you've had recently. We know how frustrating it is to wait, and we would love to help get this closed out for you as quickly as possible.
Could you please share the email address associated with your login? As soon as we have that, we will look into your account ASAP and get this sorted out.
Mobius team
My name is Jonathan Collins I get a…
My name is Jonathan Collins I get a cash out on the June 22nd for $35 got it approved now been waiting approval for over a week could you please tell me what's going on and get it solved ty
2026年7月16日
自発的なレビュー
Mobius からの回答
Hi Jonathan,
We are truly sorry for the delayed experience you've had recently. We know how frustrating it is to wait, and we would love to help get this closed out for you as quickly as possible.
Could you please share the email address associated with your login? As soon as we have that, we will look into your account ASAP and get this sorted out.
Mobius team
SCAM SITE REPORT TO ATTORNEY GENERAL
THIS SITE IS A SCAM. IF YOU NEED TO REPORT THIS SITE OR OTHERS LIKE IT, YOU JUST GO TO YOUR STATE ATTORNEY GENERAL/CONSUMER ADVOCATES ONLINE AND FILL OUT A COMPLAINT AND THEY REALLY DO CHECK OUT EACH ONE AND WILL SHUT DOWN THE SITE IF ITS NOT IN COMPLIANCE. I waited 17 days for my 25 bucks and today is the 17th day and now they say its waiting for approval! What in the world?! This is absolutely ridiculous that every single time I have to leave a bad review to get a response feom someone about my payout! No wonder the site has hardly anyone! Who wants to wait for a cashout to be "delivered" , as it says, 17 days(the timer counts down all the way from 17 days to 0) for a $5 cashout(which i didn't after leaving a review) then have to wait an unknown amount of time for the "waiting for approval", which is what happens each time after saying it will be delivered in 17days.makes no sense whatsoever. But this review will be changed once again if i get some help? My e mail is " matter 2u.haha " gmail
2026年7月11日
自発的なレビュー
Mobius からの回答
Hey Amber,
We are so sorry for the frustration this has caused. This is definitely not the experience we want to provide our users, and we completely understand why you're upset.
Could you please share your email address with us? We would like to look into this issue directly and get it resolved for you as quickly as possible.
Best,
Mobius Team
Its been over 3 months and I still…
Its been over 3 months and I still haven't received my redemption I reached out to support numerous of times and they close the chat no response or anything my redemption ID is v0EvezFIZMsLxLJYlLjw5D1JihpFK1PN5Y8BAtXx4ZZFE82yqrwMmgxvgfSUAXULNZug9w==
2026年5月3日
自発的なレビュー
Mobius からの回答
Hi Jones,
We are truly sorry for the delayed experience you've had recently. We know how frustrating it is to wait, and we would love to help get this closed out for you as quickly as possible.
Could you please share the email address associated with your login? As soon as we have that, we will look into your account ASAP and get this sorted out.
Mobius team
Been waiting well over a month for cash…
Been waiting well over a month for cash out. Customer support will completely ignore you.
2026年6月1日
自発的なレビュー
Mobius からの回答
Hi Justin,
We are truly sorry for the delayed experience you've had recently. We know how frustrating it is to wait, and we would love to help get this closed out for you as quickly as possible.
Could you please share the email address associated with your login? As soon as we have that, we will look into your account ASAP and get this sorted out.
Mobius team
Mobius - on no is it true you are a scam?
Mobius, I'll be happy to provide you my information to fix my account and payments. As many have noted, I am owed for many months, and am being ignored by support. Surely you can get me back on the right track and enjoying the app again
2026年7月1日
自発的なレビュー
Mobius からの回答
Hey Seth,
We are so sorry for the frustration this has caused. This is definitely not the experience we want to provide our users, and we completely understand why you're upset.
Could you please share your email address with us? We would like to look into this issue directly and get it resolved for you as quickly as possible.
Best,
Mobius Team
SCUMMY SCAM
First cashout took a month (said 7 days), second took 2 months (said 7 days), now the third (said 14 days) still hasn't arrived after a month. I just want my money that I spent hours to get. Support is a joke, they dont respond at all and if they do its just the same ole "we'll check in with the finance team". Don't bother wasting your time. It shouldn't take months to get $15. I dont feel comfortable putting my email out publicly. If you want, my app username is Wheremymoneyat
2026年6月29日
自発的なレビュー
Mobius からの回答
Hey John,
We are truly sorry for the delay on our end.
I was able to look up your account and process this! Can you please check on your end?
Mobius team
No la recomiendo esta aplicacion no dan…
No la recomiendo esta aplicacion no dan las recompensa uno tiene que estar abriendo ticket y no dan respuesta ni solucionan nada tengo 4 semanas esperando la recompensa
2026年6月3日
自発的なレビュー
Mobius からの回答
Hi Maria,
We are truly sorry for the delayed experience you've had recently. We know how frustrating it is to wait, and we would love to help get this closed out for you as quickly as possible.
Could you please share the email address associated with your login? As soon as we have that, we will look into your account ASAP and get this sorted out.
Mobius team
You never talk to live person!
You never talk to live person!
I never get anything resolved
The chat bot keeps you going
In circles with out progress
2026年6月28日
自発的なレビュー
Mobius からの回答
Hey!
Thanks again for the feedback. This sounds like a really bad experience, and we sincerely apologize. We are a very small team working hard to improve our wait times, and we appreciate your patience.
Could you please share your login email here so our team can resolve this for you immediately?
Mobius team
I would give this app and it's customer…
I would give this app and it's customer service department a negative rating but I can't. Have the games don't track, and when you do finally cashout. You are stuck waiting for months for a lousy $10 cashout. I would not recommend!!!
2026年6月28日
自発的なレビュー
Mobius からの回答
Hey!
Thanks again for the feedback. This sounds like a really bad experience, and we sincerely apologize. We are a very small team working hard to improve our wait times, and we appreciate your patience.
Could you please share your login email here so our team can resolve this for you immediately?
Mobius team
I worked hard to cash out $25 and $15
I worked hard to cash out $25 and $15. I attempted to cash out then I show they were rejected. How could they be rejected? I am also playing a game called nut sort. I have been playing it for less than 30 days. I am on level 300. I was supposed to earn $12.36 which isn't allowing me to click. Also there are other challenges listed that state they are expired. How could they be expired when I haven't been playing the game for 75 days etc.
2026年6月27日
自発的なレビュー
Mobius からの回答
Hey!
Thanks again for the feedback. This sounds like a really bad experience, and we sincerely apologize. We are a very small team working hard to improve our wait times, and we appreciate your patience.
Could you please share your login email here so our team can resolve this for you immediately?
Regarding the quests, all our quests have timelines tied to them, which might be the reason why you see some of them as expired.
The timeline is shared below each quest's text.
Mobius team
Yes got scammed
Yes got scammed. Did hrs n hrs of games on bullshit app I pulled my part Mobius DID NOT. This should never been on Google Play. Shame on everyone. Hurt the poor once again. I been waiting a month for my 45$ visa card n nothing all it says is 'pending approval '. Been a month. Obviously this is a scam and makes the play store look horrible too. Don't want to give this scam 1 star but only thing I can. So pissed and btw look up their phone #. It's NOT REAL
2026年5月28日
自発的なレビュー
Mobius からの回答
Hey Randy,
We've been looking into your account and can see that you've claimed the 3 cashouts you had. We're truly sorry if you faced any delays in communication, we are a small team working hard to get to every ticket.
Please do let us know if there's something more we can help with!
Mobius team
Refusal to pay cash out!!!!!
I have been using Mobius for about a year now. They have always been bad at getting your cash outs on time. I always have to file a ticket but within a day or 2 they correct it and give me my cash out. UNTILL NOW!!!!! I cashed out a $45 reward over 30 days ago. Said it would be available in 72 hours. I have not seen a penny. I have filed 5 tickets, sent numerous emails and they refuse to even respond to me. I worked hard to get up to such a high reward and this company completely disrespected me... Use VYBS. every reward is in 72 hours or sooner. I have never had to contact support.
2026年6月23日
自発的なレビュー
Mobius からの回答
Hey!
Thanks again for sharing your feedback here. We are a very small team working very hard to improve our wait times, and we truly appreciate your patience with us.
We believe your matter has now been resolved, and we would be so grateful if you could amend your feedback here.
That said, if there is still anything outstanding regarding your issue, please let us know so we can address it for you right away.
Mobius team
I have been waiting 3 or 4 months for…
I have been waiting 3 or 4 months for my reward to be approved
2026年4月1日
自発的なレビュー
Mobius からの回答
Hey!
Thanks again for sharing your feedback here. We are a very small team working very hard to improve our wait times, and we truly appreciate your patience with us.
We believe your matter has now been resolved, and we would be so grateful if you could amend your feedback here.
That said, if there is still anything outstanding regarding your issue, please let us know so we can address it for you right away.
Mobius team
10+ days without pay for only a $10 (still have not recieved)
10+ days without pay for only a $10 withdraw. They stated up to 8 days for withdraw. On the 9th day it said on the app pending withdraw.. You would think in the 8 days the withdraw could have been activated/automated then approval would be completed as well. Fair warning, they only have $10 cashout option for first withdraw, then they do $35 for next checkout which I assume will be just as much of a hassle and wait time. Another reason for the 1 star review is limited offer options locked behind having to download games you have either already downloaded or ones that don't pay good. The best offer I had got removed after 4 days of playing.
Overall horrible play to earn app. There is no excuse for pay approval even with a small team. You would think it would only take minutes (if that) for them to process payment on their end for their users.
2026年6月17日
自発的なレビュー
Mobius からの回答
Hey!
Thanks again for sharing your feedback here. We are a very small team working very hard to improve our wait times, and we truly appreciate your patience with us.
We believe your matter has now been resolved, and we would be so grateful if you could amend your feedback here.
That said, if there is still anything outstanding regarding your issue, please let us know so we can address it for you right away.
Mobius team
If i could give less I would
If i could give less I would. 2nd cashout that has taken a month. Completely ridiculous.
2026年6月12日
自発的なレビュー
Mobius からの回答
Hey!
Thanks again for sharing your feedback here. We are a very small team working very hard to improve our wait times, and we truly appreciate your patience with us.
We believe your matter has now been resolved, and we would be so grateful if you could amend your feedback here.
That said, if there is still anything outstanding regarding your issue, please let us know so we can address it for you right away.
Mobius team
Small team
Been waiting forever just the get my cash out approved and it's been 4 months and still waiting for approval on a 45 dollar cash out I keep opening up support tickets and they just cancel them don't waste your time
EDIT: they have a small team work on getting everybody they can has fast as they can. They do their best and I did end up getting my cashout out and am now waiting for my next one can't want
2026年3月31日
自発的なレビュー
Mobius からの回答
Hey!
Thanks again for sharing your feedback here. We are a very small team working very hard to improve our wait times, and we truly appreciate your patience with us.
We believe your matter has now been resolved, and we would be so grateful if you could amend your feedback here.
That said, if there is still anything outstanding regarding your issue, please let us know so we can address it for you right away.
Mobius team
I've made several support tickets and been ignored
I've made several support tickets regarding my overdue cash out and I'm being completely ignored by support. Either this app is a scam or they abandoned it. Don't put your time into it. Regardless I'm not going to stop flooding support with tickets till I get a freaking answer. They haven't seen my level of determination yet.
2026年5月19日
自発的なレビュー
Mobius からの回答
Hey!
Thanks again for sharing your feedback here. We are a very small team working very hard to improve our wait times, and we truly appreciate your patience with us.
We believe your matter has now been resolved, and we would be so grateful if you could amend your feedback here.
That said, if there is still anything outstanding regarding your issue, please let us know so we can address it for you right away.
Mobius team
I DO NOT I REPEAT DO NOT WASTE YOUR…
I DO NOT I REPEAT DO NOT WASTE YOUR TIME WITH MOBIUS. GOT TO SPEND ALOT OF TIME PLAYING GAMES.A DAY JUST TO GET 5 DOLLARS AFTER THAT GOTTA WAIT 3 DAYS.TO BE DELIVERED AND 2 WEEKS WAITING ON APPROVAL CANT CASH OUT YOUR 20 DOLLARS TILL AFTER YOU GET YOUR 5 DOLLARS THEN ITS THE SAME CASHING OUT THE 20 DOLLARS I WAS SUPPPOESED TO 45 AFTER THAT BUT DIDNT LET ME AND NOW IM BACK TO 5 DOLLARS AGAIN WHICH NOW IS TAKING A MONTH AND NO BODY IS RESPONDING TO MESSAGES. THEY ARE LLLIIIIAAAARRRRSSSS
2026年5月22日
自発的なレビュー
Mobius からの回答
Hey!
Thanks again for sharing your feedback here. We are a very small team working very hard to improve our wait times, and we truly appreciate your patience with us.
We believe your matter has now been resolved, and we would be so grateful if you could amend your feedback here.
That said, if there is still anything outstanding regarding your issue, please let us know so we can address it for you right away.
Mobius team
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