Plotpackers レビュー 

Disgusting company. Booked a trip for 2K Euros. Wanted to cancel the trip and get reimbursement, and you want to know their reimbursement policy? If you cancel 90 days before the trip. They don’t give your money back. They give you a ******* voucher. They keeping the money. If you cancel 90 days or sooner than the trip. They take a cancellation fee of a price of a ticket… So if you book a flight for 5K euros and you want to cancel your reservation, they will take 5K in cancellation fee. Such a scam bags is hard to find. Don’t deal with them, if you don’t want to lose your money and nerves.

I went to Iceland with plotpackers May 2026 and Sera was amazing as our guide- making us feel comfortable and well informed through the whole trip. Great way to see a lot of it in a short period and accommodation chosen close to the city so very easy to explore in the evenings

Sara was a great guide. Very interactive with the group. Shows us great spots of Iceland and very knowledgeable.
Amazing trip!
Thank you

i booked the cartagena and beyond with our lovely host Kate and it was a beautifull trip. it was very well organised and filled with fun and interesting activities. our host Liliana was a ray of sunshine and very helpful and informative. i had an amazing time, would definitely recommend!

I had an amazing trip with plotpackers!! We traveled in the northern part of Colombia and couldnt wish for a better local guide than Lilo to host this trip with 🩷 everything was perfectly organised, we learned a lot and had enough free time to relax. For anyone who’s travelling far away from their country for the first time I definitely recommend going with Plotpackers

Very nice trip to Colombia in the company of our guide Liliana! Very nice itinerary and good service from the guide, i recommended it

The guide was not involved in the trip. She was always alone on her phone. The trip should definitely have been better organized. We had to pay to take a taxi to get to the boat activity when it was supposed to be included. In addition, why make us stop on an island for dinner if after they forbid us to go to the pool or on their beach. I think there are several things to improve in your way of doing things. I do not recommend the city of Santa Marta.

It was the most beautyful trip of my life thank you !!

Colombia trip with Plotpackers (Sophie-Maude Marchand) and our guide (Liliana De Arcos) was incredible!! I recommand booking this trip. Liliana was really helpful with us.

I just came back from my first group trip ever to Colombia's Caribbean Coast (1-11th May 2026) with Liliana as our local tour guide and Kate as the host of the trip. I’ve traveled solo to Latin American countries before, but I had some safety concerns about Colombia as a solo female traveler.. However, finding Plotpackers and this particular itinerary felt like a sign to me! Everything was well organized and it was nice to sit back and relax, 10 days went by way too fast.. The activities and free time offered a perfect mix of culture, nature, adventure and time to chill, but the best part of the trip was definitely the group I traveled with! We all got along well and it felt like a small family at the end :) Having Liliana as our tour guide was also a blessing: She shared so much valuable knowledge about the culture, history and local food and was always there for everyone (even when she was sick)! The only thing that could have been communicated better beforehand was dietary restrictions, as no one knew about it in the beginning and this made things a bit complicated for me at some points..

Eric was an amazing host, really nice person and helpful. He made all the travelling smooth and easy.

I think the itinerary could be changed a little to maximise time spent in the locations rather than travelling in the day however.

I have been recently on a group trip to Brasil with Plotpackers and it has been my second group trip with this company already. I feel like the trips are very well thought through, offering a good variety of experiences. What I most liked about it was the opportunity to get to know also some local places and connect to the people there. One of them being our guide Julio L., who did an amazing job! He took such good care of us, was so loving and caring and attentive to every little detail, while showing us around the beautiful state of Rio, thereby not only being our guide but a real friend to us!
I can totally recommend! :)

Well organized, safe and good vibes!

Had an amazing time in India with plotpackers! Our guide Arvind (papa duck) was amazing and super helpful and fun. I enjoyed every minute :)

No flexibility in exceptional circumstances – very disappointing

I booked a trip with Plotpackers, but my flight with Qatar Airways was cancelled due to the current geopolitical situation. As a result, it became practically impossible for me to reach the destination (Maldives) in a normal, safe, and reasonably affordable way. You cannot promote yourself as a “budget travel company” if you expect the customer to spend thousands of euros extra to get to the destination.

Despite these exceptional circumstances, Plotpackers refuses any form of refund or reasonable solution. They strictly rely on their terms and conditions, without taking into account that the trip has become effectively unfeasible for me.

They state that the trip is still “going ahead,” but that is irrelevant when, as a customer, you can no longer reach the destination in a realistic way. Alternative routes are significantly more expensive and uncertain, making the trip unreasonable to carry out.

What disappointed me the most:
- No flexibility in exceptional circumstances
- Strict reliance on terms without considering the real situation of the customer
- No attempt to offer a reasonable solution (such as rescheduling or partial refund)

This gives the impression that all risk is placed entirely on the customer, even in cases of force majeure.

I would strongly advise future travelers to think carefully before booking, especially if your trip depends on international flights.

Very disappointed with how this has been handled.

Love a Plotpackers trip! I have taken two trips with them, one to Iceland and one to India (very different trips!!) and both were well thought-out, packed with details, and with smart, attentive guides.

One thing I liked about the Iceland trip, in particular, is that we had one Plotpackers-specific guide and then one country-based/local guide. I also loved the free time we had in Iceland.

Comparatively, we had ZERO free time in India. Which was fine since we saw so much. But if free time is important to you, do your research on the itinerary or others' experiences with that specific trip.

I had a terrific week seeing all the best that the Golden Triangle had to offer. Meredith was a lovely host, along with our guide and drivers.

I've taken two trips with plot packers now and both were great experiences! I would definitely recommend!

I had such a great time in India, everything that was included in the trip was fantastic and kept us busy and there were optional activities as well that made the trip feel even better. Our guide Arvind was excellent, he was very knowledgeable about every place we visited and helped us all out when we needed to find an atm or book extra activities.

Had the most amazing experience doing the golden triangle in India with Plotpackers. Everything was organized and planned out perfectly each day. Our guide, Arvind, made each of us feel safe and taken care of. He was exceptionally knowledgeable and kind! We could not have survived without him and our wonderful drivers. Thank you all for such an amazing trip!