I had an issue with a broken seal on a box for a shower when it arrived and, honestly I thought it was going to be a complete headache to get resolved. I couldn't have been more wrong! Martin was amaz... ãã£ãšèŠã
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I was weary after reading mixed reviews....I shouldn't have been. Ordered Monday 19th August,asked why still showing as ordered being processed next day.Emailed Tuesday asking when it will be despatc... ãã£ãšèŠã
Slight problem with the website when I was trying to order, but completed my transaction a couple of hours later with no problems. Price of item purchased was very competitive. Goods were supplied... ãã£ãšèŠã
Absolute shocking company, ordered a pump, got email saying shipped. 5 days later still not arrived when I chased it up was told awaiting delivery from supplier, so they are selling things they haven'... ãã£ãšèŠã
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We are plumbing and heating merchants. We supply a wide range of products such as shower pumps, water heaters, bathroom taps, electric and thermostatic showers, towel rails, heating controllers, thermostats, macerators and more. We offer an extensive collection of premier brands, including Salamander, Salus, Hyco, Polypipe, Bristan, Triton, Tapworks, Geberit, Insinkerator, Wirquin and Roca.
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Unit 1, Epsom Business Park, Kiln Lane, KT17 1JF, Epsom, è±åœ
- 0303030 0115
- customercare@plumb2u.com
- plumb2u.com
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Prompt delivery and exactly howâŠ
Prompt delivery and exactly how described.
Will definitely use again.
Excellent Customer Service
I recently ordered two Ideal Standard Pneumatic Dual Flush Valves EV98167 from Plumb2u at a very competitive online price and free postage!
Unfortunately when they arrived I noted one was damaged in transit. I contacted Martin in customer care and received a pre-paid postage label. I returned the damaged item and received a replacement the following day.
There was no quibbling, I received an apology and a straight replacement with no fuss. I consider this to be excellent service! Thank you.
Fast free delivery & great value
The parts I needed were available. delivered for free and were a fraction of the price of other places. I will definitely look to shop here again
Good price
Good price, next day delivery, quick to respond when I had an issue (somehow entered the wrong delivery address)
I am waiting for a plumber to sort theâŠ
I am waiting for a plumber to sort the part out when completed I will give my replyREgards Rodney Bolton
The order was delivered the followingâŠ
The order was delivered the following day. Unfortunately there was one item short but this was soon rectified.
The item was very well packaged.
Customer service was good and delivery reasonable
Having placed an order after a day as I hadn't had it confirmed I contacted plumb2U they gave me confirmation and suggested to look in spam, it was there. Delivery took 5 working days which as I hadn't chosen anything quickly it was no issue.
Easy to order
Easy to order, excellent delivery timescales. Great product.
Very quick delivery all good
Not impressed
Not impressed. Ordered an item shown as "in stock" just over two weeks ago. Several days later I received a message to say the item was on backorder from a supplier and would take 7 days. Now 11 days later and still not arrived!!?
After unfortunately receiving a dama
After unfortunately receiving a damaged tap first off the customer service to send a replacement was first class. Prompt and efficient contact. I would definitely recommend to anyone seeking plumbing supplies. Many thanks
Best price & really fast delivery
Best price & really fast delivery
Unfortunately the item I ordered had toâŠ
Unfortunately the item I ordered had to be cancelled and the refund process couldn't have been any easier. The customer service was excellent and the whole refund process was quick and very convenient.
try this company first
the price was the best and the fast delivery helped push the job on to finish on time 5*
Excellent service and excellent product
Plum2u is an excellent company that delivers quality services and products fast reliable delivery and outstanding workers Iâve been dealing with a worker called âMartinâI can say the least he is outstanding,heâs a genuine man and really reliable to get things sorted and gets to the bottom of any issues and any queries you may have Iâve never met such an amazing worker and he literally replies within minutes which exceeded any customer satisfaction as any other company take days if not weeks to even get a response
Great company overall great product and great services
Well done Martin keep up the great work mate as we need a lot more workers like yourself
Thankyou
Product was fine but the deliveryâŠ
Product was fine but the delivery service company let you down as over 48 hours late on the original delivery date
Great service
Great service, quality products at competitive prices, my only gripe, could do with a VAT invoice not just a receipt.
Great purchase at a great price!
Great process, easy to order, great price and speedy delivery with clear communication, will continue to use this company.
Fast and friendly service
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