I had an issue with a broken seal on a box for a shower when it arrived and, honestly I thought it was going to be a complete headache to get resolved. I couldn't have been more wrong! Martin was amaz... ãã£ãšèŠã
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I was weary after reading mixed reviews....I shouldn't have been. Ordered Monday 19th August,asked why still showing as ordered being processed next day.Emailed Tuesday asking when it will be despatc... ãã£ãšèŠã
Slight problem with the website when I was trying to order, but completed my transaction a couple of hours later with no problems. Price of item purchased was very competitive. Goods were supplied... ãã£ãšèŠã
Absolute shocking company, ordered a pump, got email saying shipped. 5 days later still not arrived when I chased it up was told awaiting delivery from supplier, so they are selling things they haven'... ãã£ãšèŠã
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We are plumbing and heating merchants. We supply a wide range of products such as shower pumps, water heaters, bathroom taps, electric and thermostatic showers, towel rails, heating controllers, thermostats, macerators and more. We offer an extensive collection of premier brands, including Salamander, Salus, Hyco, Polypipe, Bristan, Triton, Tapworks, Geberit, Insinkerator, Wirquin and Roca.
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Unit 1, Epsom Business Park, Kiln Lane, KT17 1JF, Epsom, è±åœ
- 0303030 0115
- customercare@plumb2u.com
- plumb2u.com
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Love my new shower
Glad I came a cross this website before splashing too much on a new shower, reasonable priced,much cheaper than I initially thought I'd have to spend .fast dispatch, updates on delivery and delivery guy took it into my house and placed the boxes where I needed to.
Great customer service
Great customer service. I asked a stock level question before purchase and received a quick reply. The item arrived promptly and was as described.
Excellent service, keen price, no quibble return
Excellent service, prompt, efficient, well priced and no quibble when we returned the item (fault was not in the pump, so no replacement necessary after all).
Very unsatisfactory!
The product was delivered only in a plastic bag, the half flush float attachment had been broken in transit. I decided to fit the system regardless and attach the float with a cable tie (good to have a working toilet in the house). Everything fitted switched on the water, the inlet valve did not switch off. I had to go out and buy a new inlet, which worked, I can only assume the inlet valve was also damaged in transit.
I am very unhappy with my experience with plum2u, I shan't be using them again. Very unsatisfactory!
Lovely tap at a great price
Lovely tap at a great price!
Ordering was a simple and easy process. Delivery super quick, kept updated along the way.
Great customer service
Was looking for a replacement TG dualâŠ
Was looking for a replacement TG dual pneumatic flush button and found it at Plumb2u.
Reasonably priced and delivered in just a few days.
A good experience all round.
Does exactly what it says on the tin
The parts ordered arrived exactly when they said they would and in great condition. No complaints, would use again.
Very prompt service recieved my orderâŠ
Very prompt service recieved my order on time
I ordered a shower kit at 4pm on aâŠ
I ordered a shower kit at 4pm on a Friday and my order was delivered at 2pm on Monday. Terrific service.
Consistantly a Great Professional Company to Order From
As per all my orders from this company. Easy ordering process. Received notifications of order processing and delivery. Delivered by date advised. Good quality product at a good price. Packaged appropriately.
Easy to find the product I was after
Easy to find the product I was after, received free delivery and it arrived quickly.
Product never arrived
Product never arrived. 1 week processing the order until been cancelled. Very bad
Make sure you order the right thing. Very high cost for exchange
Make sure you order the right thing as refunds and exchanges are very expensive
They want to charge me 20% of the price of the cylinder even if you try to replace for a more expensive model.
Most places have a fix price
Also they say 1-2 days delivery and took a week. Perhaps go buy elsewhere when they don't rip you off for a exchange
Excellent service
Excellent service, delivery as promised. Replacement shower engine ordered at 12.30pm, paid for quick delivery as we urgently needed the part and it arrived by Royal Mail at 9am the following day. Would definitely recommend this company. The price was good too even taking into consideration the additional shipping cost.
Great service.
The part was exactly as described and what I needed, quick delivery, can't fault anything. Thankyou.
Quality company!
An absolute amazing company. I brought a new blowtorch 3 years ago and twice it became fault (no fault of Plumb2u) they swiftly replaced it both times for me with no questions asked. Thank you!
Very impressed with the cylinder
Very impressed with the cylinder, easy to track delivery and great price compared to local stockists even with delivery
Impressive Service
Easy to order, good stock availability, fast despatch and next day delivery (unexpected).
Haven't fitted the three sets of taps that I ordered yet, but hope they are as positive as the service received.
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