PlumbGas365 レビュー 

518
•
TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Richard came to repair my boiler. The service he provided was brilliant and answer any questions that was asked. We would definitely recommend him.

5つ星のうち5の評価

Richard installed our new combi gas boiler and did an excellent job. He explained everything very clearly, step by step, so we know exactly how to use it. Communication with Richard was great – very... もっと見る

企業が回答しました

5つ星のうち5の評価

Rich and his apprentice Josh worked really hard to replace our old boiler. It was a tricky job as it was fairly inaccessible with dated electrics to the old boiler. Rich overcame all the unexpected is... もっと見る

企業が回答しました

5つ星のうち5の評価

Richard and Josh are a dream team. They did the job of installing a boiler and 5 radiators within 3 days and were cheerful and polite throughout. Richard explains everything in detail, including anyth... もっと見る

企業が回答しました

企業情報

  1. ガス技術者
  2. ・
  3. ガス工事業者
  4. ガス設置サービス
  5. ラジエーター修理業
  6. 暖房設備施工請負業者
  7. 配管工

当該企業による記述

24 Hour Service No call out charge Boiler Repairs Boiler Installations Gas Safety Certificates Gas Leaks Boiler Servicing Power Flushing General Plumbing Emergency Plumbing Faulty Radiators Replacement Radiators Water Leaks


連絡先

4.8

優良

TrustScore 5段階評価の5

518件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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この企業のTrustpilot 利用方法

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4.8

すべてのレビュー

(518)

過去12か月のレビュー数: 8件

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5つ星のうち5の評価

PlumbGas365 installed a new boiler for…

PlumbGas365 installed a new boiler for us. Richard was patient in explaining the options/costs, quick in completing the installation (including attending to a small post-installation problem on a Sunday) and very professional throughout the process. Will definitely use them again.

2026年6月12日
自発的なレビュー
5つ星のうち4の評価

had a leak in the floor

had a leak in the floor in my conservatory, found the leak had to get the fittings from the store in my time. fixed the leak no problems. just found it was a bit expensive but as i said fixed the leak. well played

2026年3月5日
自発的なレビュー
5つ星のうち5の評価

Repeat Customer

Having used Richard for previous jobs, I asked him for help with a blocked kitchen drain. He was unable to come out on the day, but assisted me in rectifying the issue over the phone. Top man!!

2025年11月14日
自発的なレビュー
5つ星のうち5の評価

Very professional and efficient.

Got a call a few minutes of posting the service request online, Richard suggested to try to fix the boiler issue over video call, and the issue was fixed in a matter of minutes. Very professional and reliable engineer. Thank you.

2025年11月17日
自発的なレビュー
5つ星のうち5の評価

Urgent job done the following day

Needed an urgent job done while fitting a kitchen. Richard arranged to come out the following day. He wasn't able to make it with other work, but he kept me informed and sent out a colleague (Josh) instead, who have up his Friday evening to help me. Job was done and we got the kitchen in, just in time to move into our new home. Very pleased with the service and communication. Would certainly use these guys again.

2025年9月19日
自発的なレビュー
5つ星のうち5の評価

Richard was great to deal with and…

Richard was great to deal with and jumped on the job needed straight away for us, which was greatly appreciated due to the job at hand.
Very clean and no mess left after the job unlike some others I've dealt with in the past.
Would highly recommend

2025年7月5日
自発的なレビュー
5つ星のうち5の評価

This is an amazing job

This is an amazing job. Richard have reviewed my radiators and installed a brand new boiler, including a gas cooker with the full gas certificate. Thank you so much 😊. Excellent.

2025年9月21日
自発的なレビュー
5つ星のうち5の評価

Disconnection of old gas fire

Richard replied promptly to my request for help with urgent disconnection of an old gas fire.We arranged a date and time for him to do the work, and he arrived on time( not like some plumber's). He quickly assessed what needed doing, told me exactly what he was going to do. He did a super job, no fuss no mess. Afterwards he took me through what he had done, made sure I was happy with the work. Richard was a nice friendly guy, and I would have no hesitation in using him again.

2025年9月5日
自発的なレビュー
5つ星のうち1の評価

At first richard came round quoted the…

At first richard came round quoted the work required and I was happy with what we had discussed. He said he would be starting the following week. The day comes that he is due to start. Only to find its a young lad called josh who works for him doing the job this wasnt an issue as josh seemed a perfectly competent plumber. So we went through what work was needed so josh knew what me and richard had agreed.
The work started and we was happy with the progression. When i went up to assess the works, i realise no pipes had been run to 2 of my front bedrooms, this was something agreed in original quote. When I contacted him about it he claimed i hadnt made my mind up on what was happening with these bedrooms. This was a lie as my wife witnessed the conversation. This held up my builder who needed to plasterboard the ceiling where these pipes needed to go. Why would I get all pipe work done around my house and leave 2 rooms! Effectively calling me a lair without saying it. They then added the pipe work in so my builder could carry on. That night i go in to lock up my house and I hear water trickling from somewhere . Only to find a pipe join upstairs had failed when system was put back under pressure. This in turn damaged some of my ceiling in one of our bedrooms. At no point was i offered compensation for this damage. Just lots of apologies. I will give richard his credit. He sent josh back the next day to repair this issue. A few days had passed and I was upstairs putting flooring back down only to see a leak somewhere else. Another phone call later whilst richard was away on holiday josh was sent again to repair the leak. On this occasion josh said to me he needs to slightly over pressure the sytem to check for leaks. He done this, no leaks. He went home and I was happy . Well not happy for long as the next day we discover magnetic filter seal is leaking. This was not faulty before!. I called josh and in turn he said its not there issue as it could have been faulty prior to works. Well it was fine before you over pressured the system. He said I needed to contact richard. That was over a week ago and still no reply from richard. To top it off I walk into one of my downstairs bathrooms only to find pipe work and crap all in my bath from what had been removed in the bathroom when they was moving pipework and what looks like water with lots of dirt in it all in my bath. Just to point out they was the only trade who have been in that bathroom. THEM!! Im Appalled with the service its like once he had his money he didn't give a shit about my property. I will NOT be recommending his services and will NOT be having them back in my property.

2025年8月4日
自発的なレビュー
PlumbGas365 ロゴ

PlumbGas365 からの回答

Hi Mik,

Firstly, Sorry expectations were not met.

As you are aware (Richard was on holiday during the period you required assistance due to defects or the reported leak).

As always we aim to be responsive and caring for our clients property during works.

Further training & support can be provided to Josh to avoid a recurrence.

When the leak was reported, Richard attended thereafter to assess & ensure no defects were present and the possibility of damage which were confirmed by you as non existent.

Had any form of damage been notified to us, for sure we would have made efforts to repair, using an external company at our own cost & of course even offering a reduction to you.

At no point would we insinuate you are lying, we’d rather have the belief we have two perspectives & we are apologetic for your experience. This isn’t normal or acceptable to us.

Richard was on holiday for 3 weeks & had contact been made directly, you’d have been booked in for Richard personally to attend upon his return.

We value all customers & want to sincerely apologise for your experience.

Regards
PlumbGas365

5つ星のうち5の評価

I called Rich and Josh because my…

I called Rich and Josh because my boiler had stopped working and needed a replacement. They were very quick to respond. The job was done professionally. I had hot water and heating by the end of the day. Very professional and respectful. I will recommend them to anyone who needs a new boiler.

2025年8月4日
自発的なレビュー
PlumbGas365 ロゴ

PlumbGas365 からの回答

Hi Lilian,

Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review.

We are always happy to help.

Have a great week. 🙂

PlumbGas365

5つ星のうち5の評価

Excellent service from Richard

Richard installed our new combi gas boiler and did an excellent job. He explained everything very clearly, step by step, so we know exactly how to use it. Communication with Richard was great – very easy and straightforward. He is professional, friendly and reliable. We would definitely recommend him!

2025年7月30日
自発的なレビュー
PlumbGas365 ロゴ

PlumbGas365 からの回答

Hi Kasia,

Thanks for a fantastic ⭐️⭐️⭐️⭐️⭐️ review.

We are always happy to help.

Have a great week. 🙂

PlumbGas365

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