Order did arrive eventually, although paid £7.50 for delivery and it took 2 weeks to arrive. Didn’t get an update in this time
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing service top quality products and really good prices, stock available and fats dispatch, can't fault these guys .
企業が回答しました
Used this site to order a bathroom cabinet. Very impressed with both their service and this item . It's very classy and is such an elegant cabinet with plenty of space inside. Great item. Reasonably... もっと見る
企業が回答しました
Original sink arrived with a crack through it and didn't notice until opened by the fitter. Got onto the store and a new sink was dispatched the same day for next day delivery. Excellent service.
企業が回答しました
企業情報
PLUMBING SUPERSTORE について
当該企業による記述
Who are we?
PLUMBING SUPERSTORE is the UK's largest online supplier of quality plumbing materials and bathroom supplies. Aimed at providing customer satisfaction and convenient shopping for all your plumbing supply needs.The brands you trust
We offer a vast array of choices from leading brands in the industry such as John Guest Speedfit, Geberit, Pegler Yorkshire and more.Expert advice
Local to Durham or the surrounding counties? If you prefer the in-person approach, you can pick up your deliveries from us and discuss your plumbing supply needs at our trade counter in Darlington! We deal with customers across the UK, so our professional team will be happy to assess your requirements and support you whether you prefer a phone call or face-to-face.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!連絡先
Plumbing Superstore, Hannah Court, Unit 1 Business Park, DL3 0AW, Darlington, 英国
- 01325488588
- sales@plumbingsuperstore.co.uk
- plumbingsuperstore.co.uk
4.6
優良
7248件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Website was easy to use and had…
Website was easy to use and had everything I needed. Fast delivery and item was well packaged.
2026年6月10日
自発的なレビュー
PLUMBING SUPERSTORE からの回答
Hi Shaun,
Thank you for your 5* review! We massively appreciate it.
Kind regards,
Phil.
Easy to order , timely arrival of goods
User friendly website, ordered what I needed, however it recommended bits that would be useful and it turned out to be true. Delivered on time as intended. recommend 100%
2026年6月21日
PLUMBING SUPERSTORE からの回答
Hi Amit,
Many thanks for the 5 star review. We massively appreciate it, and hope to see you again.
Kind regards,
Phil.
No problem with Plumbing superstore, but FedEx was a problem
No problem with Plumbing superstore, but if they continue to use FedEx in our area, I will not order from them. Huge waste of money due to items being delivered to the wrong address.
2026年6月19日
自発的なレビュー
PLUMBING SUPERSTORE からの回答
Hi Chris,
I am sorry to hear of the issues experienced with the courier. When it comes to your next order, feel free to give us a call beforehand and we can see what other delivery options may be available.
If we can assist further, please let us know.
Kind regards,
Phil.
Parts delivery was quick
Parts delivery was quick, this allowed me to complete a 18m gas line on time to the customers satisfaction
2026年6月22日
自発的なレビュー
PLUMBING SUPERSTORE からの回答
Hi Mike,
Thanks for the 5 star review! We're glad this reached you quickly, and hope to see you again in the future.
Kind regards,
Phil.
Fast speedy delivery
2026年6月18日
自発的なレビュー
PLUMBING SUPERSTORE からの回答
Hi Dean,
Many thanks for the 5 star review! If you need anything else in the future, please let us know!
Kind regards,
Phil.
Don't believe delivery times quoted
Ordered with the delivery times stated as 1 - 2 days but the delivery took over 2 weeks with no communication from the company
2026年6月21日
自発的なレビュー
PLUMBING SUPERSTORE からの回答
Good afternoon Grant,
I am sorry that your order took longer to arrive than expected. So that we can investigate this further, if you could kindly email sales@plumbingsuperstore.co.uk along with your order number, we shall be happy to help.
We look forward to hearing from you soon.
Kind regards,
Phil.
PLUMBING SUPERSTORE からの回答
Hi Kerry,
Many thanks for the 5 star review. I am glad to hear that this reached you quickly.
We hope to see you again in the future.
Kind regards,
Phil.
Superb
Superb, placed order, realised on confirmation one item must have been out of stock, contacted as needed for next day, they instantly removed said item & dispatched next day delivery.
Brilliant service & kept informed throughout.
2026年6月18日
自発的なレビュー
PLUMBING SUPERSTORE からの回答
Hi Paul,
Thank you for taking the time to leave such an excellent review. We're glad to have been able to help, and hope to see you again in the future.
Kind regards,
Phil.
Prompt and accurate
Prompt confirmation of my order with despatch same day and delivery next day, a day ahead of expectation. Fantastic & Accurate Service definitely worth a couple of extra ££'s
Easy ordering process
2026年6月17日
自発的なレビュー
PLUMBING SUPERSTORE からの回答
Hi Kevin,
We are so happy to hear you had such a positive experience with our service and ordering process. Thank you for your wonderful feedback!
Kind regards,
Phil.
Disappointing on this occassion
Order placed, then a few days later receive email saying some items out of stock.
I call and request items in stock be sent with other items to follow.
First delivery contains incorrect items.
I call and I am told to provide a photo of incorrect items then a return can be organised and correct items can be sent.
I provide photo.
Return label is emailed to me.
Then told correct items are out of stock.
I choose to change my installation to use incorrect items as now running out of time.
Difference in price between items has been refunded and other out of stock items have been sent.
Overall, disappointing on this occassion.
2026年5月27日
自発的なレビュー
PLUMBING SUPERSTORE からの回答
Hi Mark,
We appreciate you sharing your recent experience with us. We are truly sorry to learn about the series of issues you encountered, from the out-of-stock items and incorrect delivery to the subsequent challenges with replacements.
We understand how frustrating this process must have been, especially given your time constraints for installation.
Apologies once again, and we hope to see you again in the future.
Kind regards,
Phil.
Specialist parts in stock
Specialist parts in stock. Cheap prices. Very helpful friendly staff. My favourite plumbing supplier!
2026年6月2日
自発的なレビュー
PLUMBING SUPERSTORE からの回答
Hi A Bergs,
We're so glad you found our staff helpful, and the items that you need! Thank you for your kind words, and we hope to see you again in the future.
Kind regards,
Phil.
That' not in stock
I choose this place because they had all i wanted in stock- or rather- they didn't tell me they were out of stock on some of it. So I placed the order and got half the order, other half, I found out due the following week. Ring customer cancel job. Wont use them again!
2026年6月1日
自発的なレビュー
PLUMBING SUPERSTORE からの回答
Hi Mark,
We appreciate you sharing your experience. We understand your frustration with the order not being fully in stock as expected. We apologise for this, and if you do need anything else in the future, please let us know.
Kind regards,
Phil.
PLUMBING SUPERSTORE からの回答
Hi Simon,
We are very happy to see your positive feedback. Thanks for the five stars! We hope to see you again, and thanks for shopping with us.
Kind regards,
Phil.
My order was out of stock but the…
My order was out of stock but the company kept me well informed and as soon as new stock was received the item was sent next day delivery. Good customer service.
2026年6月6日
PLUMBING SUPERSTORE からの回答
Hi Robert,
Apologies for your order originally being out of stock! We appreciate your patience and your kind review.
If you need anything else in the future, please let us know, and we shall be happy to help.
Kind regards,
Phil.
PLUMBING SUPERSTORE からの回答
Hi Steve,
We're so glad you had a great experience with our service! Thank you for your kind words.
Kind regards,
Phil.
PLUMBING SUPERSTORE からの回答
Hi MK,
Thanks for taking the time to review us. We're glad you had a 5 star experience, and if you need anything else in the future please let us know.
Kind regards,
Phil.
Absolutely amazing service
Absolutely amazing service. Ordered late night, arrived before 10am the next day!
2026年6月9日
PLUMBING SUPERSTORE からの回答
Good morning,
Thank you for taking the time to leave us this 5 star review. We're glad this reached you so quickly!
If we can assist with anything else in the future please let us know.
Kind regards,
Phil.
PLUMBING SUPERSTORE からの回答
Hi Neil,
Many thanks for your 4 star review. We're glad to see that you're happy with your order, and hope to see you again in the future.
Kind regards,
Phil.
It turned out (my fault) I'd got the…
It turned out (my fault) I'd got the wrong part.
I spoke to Dave who was very helpful and there was no hassle at all about the return.
Great service
2026年6月2日
PLUMBING SUPERSTORE からの回答
Hi Peter,
Many thanks for the review. I'm glad Dave was able to assist with getting this resolved.
We hope to see you again in the future.
Kind regards,
Phil.
PLUMBING SUPERSTORE からの回答
Hi Peter,
Thank you for your review! We really appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
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