OMG - website requires you to CALL them to get SHIPPING RATES?!!!
We were ordering a Toto Drake Toilet from their Website
We were one step from "buy now" during CHECKOUT (last step - past the cart) - They REQUIRE Customers to CALL or EMAIL for SHIPPING RATES!
Wow are you kidding me? What is the point of having online ordering if you can't actually order anything?
No 2nd chances to companies living in the 1990s








