DO NOT give your credit card info to this company EVER, complete scam! They show you flights online, you put your card info in and they call you! Tell you it is not available, try to book different... ãã£ãšèŠã
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I was unable to find my email tickets for an upcoming flight and I panicked. Hayden Matthew was my hero of the day! He was patient and very understanding. He saved the day by resending my e tickets!... ãã£ãšèŠã
My representative was Kevin Peterson. His broken English was very hard to understand. He got annoyed with me because I had to keep asking him to repeat information. First of all the email I got from P... ãã£ãšèŠã
Originally, I bought a one-way ticket from Chattanooga to New Orleans at a very reasonable price. Later on my tickets online indicated I could not bring any luggage or carry-ons with me. I called them... ãã£ãšèŠã
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Tim jones helped me get my boardingâŠ
Tim jones helped me get my boarding passes on time
@7:23 am I purchased a round-tripâŠ
@7:23 am I purchased a round-trip ticket at 11:30 I was already being notified that my contracted rate was being changed and my flight date as well. I said no cancel the flight then and they tried to say they have a no refund policy. I informed them that their policy says refunds/changes/cancellations can be done 72 hours prior to the flight. After reading reviews I had already started a dispute via my bank and put a restriction on my account to be safe. I would NEVER use this company. They try to say the no refund policy is that of the actual airline. Hmmmm
great service from Asher
I had a great experience with Asher andâŠ
I had a great experience with Asher and confirming my flight. He was very helpful!!!
That Ms Reily James have excellent customer service skills & a positive attitude.
Having great customer service.
Richard Brown was excellent at helpingâŠ
Richard Brown was excellent at helping me rebook my itinerary and it took a great deal of time to explore different options to fit my needs. Thank you
This is a fraud site
This is a fraud site. I booked the ticket and they sent me the confirmation. One day before the flight, I wanted to add my trip to the United airlines and it didnât match my ticket number so I called the customer service number . They said that the flight is no more available and I need to book the urgency ticket paying double the amount. When I didnât agree, the customer service transferred me to several others and they all said the same scripted lines. They sent me the emails which looks so phishing and they called me several times but it says scams likely and there is no voicemail left.Please please please never get the ticket from pocket fare. It is a 100% fraud site.
This is a fraud website
This is a fraud website. They charge me $240 for the flight and next day they told me that the flight overbooked I need to pay more.
Scammers
Scam! First very low price on the website, the next day they make an excuse to force you to pay 2-3 times more! 'Cheap flight buddy' is the same. Don't fall for it, don't agree to pay; they cannot charge your card.
I talked to Roman Smith and heâs theâŠ
I talked to Roman Smith and heâs the most helpful, very accommodating and well knowledgeable with the problem I had. Very respectful too!
Richard Brown was very helpful andâŠ
Richard Brown was very helpful and courteous
UNFAIR TRADE PRACTICES
UNFAIR TRADE PRACTICES: I can confirm Pocketfare's fraudulent practices. On Pocketfare's website today, I found and paid for 2 economy tickets on Alaska. I received an email confirming booking from Pocketfare, but no confirmation from Alaska (which had no record of our trip). I soon got a call from Pocketfare's salesman to demand more money, variously saying: the tickets wouldn't allow any luggage (its website had no such warning, and Alaska's basic economy allows you to pay for bags); only one traveler was confirmed to fly; Alaska was offering a different flight with American instead; and similar arguments. I demanded a refund, but he said (contradicting earlier statements) that Alaska's tickets are nonrefundable. I have already contacted the credit card company.
Fraud website
Fraud website . They do scam shows less price for round trip ticket when you book tickets and add your card then they email you and ask double price . If you want do cancel it is non refundable. They ask you more and more money for one way ticket. Employees are so rude. When you say why itâs not showing before . They said itâs not product we sell here . Itâs you who comes here to book ticket now you have to pay double price. Totally scam.
Richard Brown
Very helpful Roman smith
DO NOT EVER USE POCKETFARE.COM
âBookedâ a flight and immediately got called saying airline didnât take it and I need to buy a more expensive one. Then lady started yelling at me telling me I had to buy it or I would be cancelling with no money returned plus another fee. Had to lock my card and report it as fraud.
Do not purchase NOTHING FROM THIS SITE ITS ALL FAKE
DO NOT PURCHASE NOTHING FROM THIS SITE...ITS A COMPKETE FAKE...LUCKILY I LOCKED MY CARD AND GOT THE NUMBER CHANGED BEFORE THEY GOT ANYTHING...I CALLED AND CALLED AND EVERYTIME I GOT SOME NON ENGLISH SPEAKING IDIOT THAT KEPT SAYING IT TAKES TIME AND THEY WOULD CALL ME BACK..THEN WHEN I ASKED IF I SHOULD CALL THE AIRLINE AND THEY SEEM TO GET UPSET...THATS WHEN I KNEW... STAY AWAY. YOU'RE BETTER OFF JUST PAYING
THE AIRLINE DIRECTLY... I WAS TRYING TO GET A FLIGHT TO GO SEE MY SON WHO'S IN THE NAVY WHO I HAVEN'T SEEN IN OVER THREE YEARS. AND THEY JUST MESSED THAT UP...
Shady Business
Unfortunately, this company/site seems to have a M.O. I wish I had read the reviews before I attempted to book my flight. As other customers stated, they attempted to book then received a message that there was a problem. I too got the same message and when I tried to call #1 888 743 2292 the call doesn't go through. Needless to say, I have frozen my card.
SCAM SCAM SCAM!!!
SCAM SCAM SCAM!!!! DO NOT BUY FROM POCKETFARE!!!! I tried to buy a ticket on their site and when the purchase didnt go through in 10 minutes I called them. It was some Indian guy saying "Oh yes, dont worry your confirmation will come in a few hours" and then hours later still hasn't hit my account. I checked the flight with delta and used my confirmation number and there was no record of either. I locked my card, then 3 minutes later they called me and I didnt answer. And then they emailed me saying they couldn't process my card.
DO NOT BUY FROM THIS SCAM SITE!!!
Thanks Gary Roger's for your assistance.
Thanks Gary Roger's for your assistance.
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