DO NOT give your credit card info to this company EVER, complete scam! They show you flights online, you put your card info in and they call you! Tell you it is not available, try to book different... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I was unable to find my email tickets for an upcoming flight and I panicked. Hayden Matthew was my hero of the day! He was patient and very understanding. He saved the day by resending my e tickets!... もっと見る
My representative was Kevin Peterson. His broken English was very hard to understand. He got annoyed with me because I had to keep asking him to repeat information. First of all the email I got from P... もっと見る
Originally, I bought a one-way ticket from Chattanooga to New Orleans at a very reasonable price. Later on my tickets online indicated I could not bring any luggage or carry-ons with me. I called them... もっと見る
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Do not purchase any tickets from them…
Do not purchase any tickets from them this is nothing but a scam I just got scammed beware you know what they say if it sounds to good to be true it is yes they will talk to you like they did me a ticket that supports to cost me 218.00 when up to over 400 and they said you can not get your money back we will see about that do not even think about purchasing a ticket from these crocks
I did not received e-tickets for the…
I did not received e-tickets for the reservation of Southwest Airlines. So, I called on the 3rd day to inquire.
You had booking issues with the airline. That is no fault of mine. This caused me to change the airline to American Airlines with additional cost.
This is not the way anyone does the business. And certainly not acceptable. If I would not have called, It would have been total disasters.
Only good part is your staff helped me. They were great with fallow up. I give them 5 star for that.
Scam Big Scam Beware
Scam, scam, Beware-We booked a flight through Pocketfare.com to Bois International airport at a good price. Pocketfare called us within 24 hours of purchase to tell me that our tickets on wait list and not guaranteed.
We should pay $200 each more dollars for 4 tickets to actually get regular fare. It was more expensive than booking with the airline direct and they would not refund. My card had not yet been charged and there is no actual airline ticket and yet they say the charge in inevitable and it's completely against their policy to refund. I don't understand how I can be charged for a ticket that doesn't exist. They are not trustworthy, have the worst customer service, and are more of a scam than a travel company.
We had to call the visa company to dispute the payment. RBC visa was very helpful and the blocked my card.
After a lot of discussion they threatened us that they will talk to their Lawyer. I said “ go ahead”. I’m not going to pay for any tickets which is not confirmed and on wait list for confirmation. Scary. Big scammers. Be aware of fare switch
Buyer beware
Buyer beware! I needed a flight to go on a cruise--found a great price and was very happy, only to have an agent call me within about an hour saying that the flights I booked are for standby only and could be changed by up to three days either side of my original booking!! That would in no way work for me and nowhere can I find anything that says it is for a stand-by ticket. I never would have purchased. But, they are hardline NO refunds. So, it was either pay $300 more for a confirmed ticket or lose all the money. Also, the $300 upsell was for terrible flight times. I could've done better just booking direct with the airlines. Even when I went on the airline sight I told her flight numbers and prices, the agent said she is not getting that price in her system. So aggravating!! The only reason I gave 2 stars is because she worked with me for over an hour to find a flight that would work for "only" 300 more. Just save yourself and book direct.
Scam in deguise
Purchased a ticket to fly to San Francisco for an appointment. The appointment was then cancelled. I called Pocketfare within 24 hours of purchase and they would not refund. My card had not yet been charged and there is no actual airline ticket and yet they say the charge in inevitable and it's completely against their policy to refund. I don't understand how I can be charged for a ticket that doesn't exist. They are not trustworthy, have the worst customer service, and are more of a scam than a travel company.
Fare switch
We booked a flight through Pocketfare.com on a European airlines at a good price.
Then we got a call from Pocketfare to say that this was a promotional price and no luggage allowance, ZERO
We should pay more than double to actually get regular fare. It was more expensive than booking with the airline direct. Upon asking for cancellation we were told that they would cancel but not refund the price that we were charged originally.
After a lot of discussion they agreed to cancel without cost. Be aware of fare switch
Bait and switch, buyer beware!!
Booked a flight on Southwest, it was a few hundred dollars less than on the Southwest website. I thought it sounded a bit too good, but no bad reviews could be found on the web. It turns out the flight they book you on is standby and then they call and aggressively try to upsell you into a normal flight at pretty much the regular price. They say you cannot cancel for any reason, a total bait and switch scam. Do not use PocketFare, buyer beware!!
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