point.me レビュー 

Every single flight that they said was available when I went to the page to book it didn’t exist. It was a waste of time and money.

What a pointless scheme and terrible disappointment- i had such high hopes for this, especially as someone who travels international long haul 5-6 times per year. Two really big issues for me: first, I bought the premium plan and scheduled my points consultation/ search session which they offer. Sounded great in theory- I booked it and waited over a month for the next appointment...When it rolled around, I logged on...and waited. And waited. And waited the entire 20 mins session for literally noone on their side to show up. I wrote emails to natalie, to point me. No explanation- after waiting a month for this, i sat in front of an empty zoom room like someone who's time is utterly unvalued. Second, it ended up being just a giant nothing-burger of useless suggestions- both for the trips I wanted to take....and then just trying to get literally ANY trip from Miami on points in biz classs, the best it could up with was offers from over 90 days ago.
Honestly, don't waste your time and money.
To their credit- they refunded me the pro-rata amount after I sent a strongly worded email of complaint (though to this day I still don't know why their points consultant ghosted me without any word).
Other platforms are much better than this.

Wow! First of all, l am surprised to see the negative reviews posted on here. I have the standard annual plan. By using it for three different trips, I have got my money back and a whole lot more. It is definitely user friendly.
I narrow it down to the credit card points l want to use. It tells me automatically how to make it better by transferring to a certain airline or partner airlines and displays the amount needed to book it. It even tells me how much it would cost if l went directly through the credit card portal or through the other airline itself.
Maybe people got the basic plan and found it frustrating for not giving more info.
I don’t know
But l do know is that l love it and recommend it highly.

Save yourself the time and effort, non of the flights they present are actually bookable. Then try to get in touch with their support team. Good luck. This is 100% a scam. Not sure how they have any paying costumers. Going to report this to BBB for further investigation for false advertising on their end.

I wanted to see what Point.me could do before enrolling in the paid version, so I registered for the free version. The answer was: NOTHING.

I couldn't search a round-trip ticket or search for more than 1 person. Since my husband and I want to go to Japan (and back!) a one-way search for one person is pointless (pun intended?).

Why should I have to pay, if I don't know what the site can do for me? Will not be buying. I'll figure it out with my favorite AI site.

The deals were amazing and the process was transparent and easy to use

first time using it, only less than 5 minutes in, it is good

I’m heading to Bali with my daughter and decided to join point.me to help use my points for the trip—such a great decision! I also opted for the $400 concierge service, and it was absolutely worth it.

I’m not very tech-savvy, and this booking turned out to be pretty complicated between my recent name change, the length of the trip, and wanting to avoid routing through the Middle East given everything going on. Deena from point.me was incredible—so patient and helpful throughout the entire process.

She was able to book us two tickets via Singapore and Sydney for just $320 and 380,000 points. I was beyond impressed—this trip would have cost over $8,000 if we had paid cash.

Thank you, Deena—you rock!

First they tout a monthly plan but charge you for the whole year without any heads up. I also found that the site does not give the entirety of the results and I certainly did not find them current. In checking San Francisco to Sydney yesterday it was missing Aeroplan and Asia miles points which were more attractive. I certainly did not get the results that I did from ChatGPT. In a couple of instances the data was inaccurate and it did not match up with the airline results. Great marketing and hype via social media but an AI Chatbot is more dependable.

This is the second time I have used this service. The first time I wasted hours looking for flights to get us to our destination and shockingly there was nothing available. This time I tried to use it to get a simple round trip flight to San Diego. Every time I tried to book the flight olit gave me a response of "oops there was a glitch in the process ". When I went to use the chat option I was sent to a service that would be more then happy to resolve the issue for a fee. This is one of the worst online services I have unfortunately spent money on and I will not make the same mistake again. It's all smoke and mirrors.

Natalie, the chief Customer service agent, is simply the best service person I have ever met in decades of flying. Point.me is really a dream come true. Your ability to use your miles for travel, get extremely favorable points and have the ultimate luxury of a real and highly attentive personal service agent. Makes travel a delight again. When we ran into a snafu created by Swiss, Natalie jumped in and saved the day. Could not recommend more highly. Bravo

I have tried multiple times to purchase the standard plan and live in Washington, DC. The form completes the state as DC and the city as Washington D.C. so Washington D.C., DC. My credit card will not recognize the address. I've tried on my phone and laptop, no luck. I've tried manually adjusting, no luck So, they've lost a customer and I'm on to a competitor.

I needed to purchase international tickets for two trips this year: one to Japan and later, the other to Ireland. I used a service back in 2018 and knew there must be other services available now. I used ChatGPT to find the top 10 services and discovered that many of them are now self-help, where you access their database and backend and do the work yourself. Point.me was the top service for providing a human concierge. They were Best for: “Complex trips (multi-city, multiple travelers, mixed programs) or when you want to outsource the entire strategy”. When I entered the request for the Japan trip, the concierge stayed on top of the process and helped me transfer the miles to make it happen. He was more diligent than I was, and I was impressed! He would work nights and the weekends, and if I did not notice that I was supposed to do something, he would call me. He was looking after my best interests, and you can’t ask for much more than that! Yesterday, I submitted a request for a trip to Ireland. Within three hours, I heard from the Concierge Coordinator, 1.5 hours later, from the Concierge who confirmed my information. Two hours later, he emailed me a draft schedule, and within three hours, the trip was booked. When I checked American Airlines, a one-way business-class ticket started at 240,000 miles. Sam found a JetBlue flight for 115,000 miles! I highly recommend this service!

Their purpose is to scam you into a subscription by baiting you with low fares they don't show.

Point.me is worthless If you only have delta miles. They point you in the direction of other airlines which I don't have points for. Their Internet advertisement was false and misleading because Delta sky miles deals are so much better than this service. Very disappointed I wish I would have never paid the $100 or so that they charged.

Terrible site. Basic does nothing you can do yourself, looking for flights. After finding out the site really doesn't help, it is impossible to cancel. They say it's easy, but when you follow their directions to cancel, the cancel button doesn't appear.

Search is very limited to a few programs and airlines.

After trying several points-and-miles search tools I landed on Point.me and found it really useful for spotting airline award flights that I would’ve missed otherwise. The interface is clean and walks you through the steps clearly, which is great when you’re new to this kind of travel booking. On the flip side, some searches took longer than I expected and I wished there were more alert features for when award space opens. Overall, if you’re willing to trade a bit of speed for helpful guidance, I’d say it’s a solid tool.

Find the best deals for your points

I've been a paid member multiple times & have cancelled each time. Why? Because this site shows none existing flights. I'll type in my route, date & search. It'll show flight options. I'll pick an airline I have points with then then visit the airline's site & proceed to search for the same exact route & date. Airline then says such flight does not exist. I've even had airline's site give an error message saying they don't even fly such a route. Incase the flight is full I'll even try searching for days ahead for the same route. Same exact issue happens. This site makes up flights that do not actually pull up when visiting the supposed airline's own site.