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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Pointpicker hat für mich ein kleines Regal von Dänemark nach Deutschland transportiert. Alles war vorbildlich. Besonders die Kommunikation und die Absprachen, die ganz genau eingehalten wurden. Von mi... もっと見る

5つ星のうち5の評価

Excellente expérience du début à la fin. Le transporteur a été réactif et clair dans les échanges avant validation (merci Lisa). Le prix annoncé a été respecté, sans aucun frais supplémentaire.... もっと見る

5つ星のうち5の評価

I have used the company twice and have had good service. Lisa in the office communicated really well with me. I will certainly use the again if needed. Thank you Point pickers for good service 👍

5つ星のうち5の評価

Pointpicker war von Anfang bis Ende ein zuverlässiger Partner. Jegliche Kommunikation war auf den punkt und auf jede mail wurde sehr zeitnah, schnell geantwortet. Sehr professionell und pünktlich. Abh... もっと見る

企業情報

  1. 運輸サービス
  2. 輸送業

当該企業による記述

We are a UK registered and based company with six Mercedes sprinter vans departing from the United Kingdom, Spain and Latvia. Each of our vans have tours between more than 20 countries at least twice per month. We have 9 years experience and our drivers are always taking best care of all customer belongings. For now our drivers regularly transport personal belongings, house/flat moves, artworks and antique furniture, all kinds of motorbikes between Portugal, Spain (including Mallorca, Ibiza and Menorca), France, Monaco, United Kingdom, Northern Ireland, Ireland, Belgium, The Netherlands, Germany, Luxembourg, Switzerland, Lichtenstein, Austria, Czech Republic, Croatia, Italy (including Sicily, Sardinia), Greece (including Crete), Denmark, Norway, Sweden, Finland, Estonia, Latvia, Lithuania, Poland.


連絡先

4.9

優良

TrustScore 5段階評価の5

294件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち5の評価

Great Service

I've used Point Picker a few times now and every time they have delivered everything in perfect condition and with dedicated and fast communication. I know I can rely on them to be efficient and that the things being shipped will be accounted for and safe. Can't recommend them enough.

2025年10月1日
自発的なレビュー
5つ星のうち5の評価

Bike arrived in perfect condition

Great experience. Clear communication via email. Always a very fast reply. Drivers arrival and delivery communicated approx 24 hours before and stayed true to promise. I transported a bike from the Netherlands to Denmark. Arrived in perfect condition.

2025年9月30日
自発的なレビュー
5つ星のうち5の評価

Second delivery and again great experience

It was the second delivery we did with PointPickers, again household item from Austria to Spain. Like the first time, Lisa from the office responded very quickly to all our questions and the transport was organized within a few days. The driver was also very friendly, communication was easy with him and he seemed to be very responsible.Nothing was lost or broken. I can definitely recommend this company and will use it again for the next delivery.

2025年9月25日
自発的なレビュー
5つ星のうち5の評価

Transporte perfecto

Transporte perfecto. El paquete llegó sin golpes ni desperfectos y en las fechas que habíamos acordado, incluso antes de la hora que venía en principio. Un placer usar este servicio y que haya ido todo de 10!!! Recomendable

2025年9月25日
自発的なレビュー
5つ星のうち1の評価

Constant delays

I am giving one star but I would like to give 0. Originally the sender of the packages was receiving the updates of shipping from Spain to the Netherlands. It was supposed to arrive Monday the 22nd of September so I didn't go to university all day since I was not quoted a time until Monday. They delayed for Tuesday 2pm - 3pm, so I had to skip another 4 university hours. Just before 2pm I was told that it would be delayed until 5pm - 6pm. Meaning I could have not missed more lessons. This is a huge dissappointment and I will not be using this service again, and I recommend no one does. Not to mention the estimated shipping time was from 10 - 14 days and it took 14 days. So not only was the delivery time really long but will all these inconveniences is ridiculous. Terrible service.

Update: When my parcels arrived the driver was very rude, angry about my review. I thought this behaviour was utterly unprofessional as I am simply stating what happened. Now, the 17th of October 2025 I was sent an email asking to remove this review, which further shows me the ingenuiety of this company.

2025年9月23日
自発的なレビュー
Pointpicker ロゴ

Pointpicker からの回答

We greatly appreciate all feedback, as it helps us improve our services. However, in this case, we do not see a reason for the 1-star review, as the person who booked the transport did not specify any deadlines for the delivery date.

We always strive to accommodate our clients’ requests, including lower transportation costs and flexible timing. While we did plan our route for the driver to arrive on the 22nd of September, clients must understand that our driver operates a route across 9 countries with more than 50 stops. Although we do our best to plan exact dates and times, unplanned delays—such as traffic, technical issues, border crossings, or other customer collections—are sometimes unavoidable.

On the 22nd of September, our driver encountered some unexpected delays, and all collections and deliveries were reassigned to another driver, who did his best to arrive on time. Our logistics team worked diligently to reorganize the route to accommodate all clients on the waiting list.

Throughout the process, the client was kept informed about the delay and provided with as much detail as possible regarding the updated schedule.

pointpicker team

5つ星のうち5の評価

Excellent communication

Excellent communication. Bycicle was handled safe and secure. Driver was very friendly. Would definitively use their service again. Thank you very much Lisa, Normunds and everyone else at pointpicker!

2025年9月20日
自発的なレビュー
5つ星のうち1の評価

My package was not delivered and they…

My package was not delivered and they fail to answer why

2025年7月9日
自発的なレビュー
Pointpicker ロゴ

Pointpicker からの回答

Customer planned to transport illegal substances with us. Goods were confiscated by police officers. The client even went so far as to insult us for not delivering his illegal goods, without considering that the shipment could have resulted in the arrest of our driver.

5つ星のうち5の評価

Good communication

Good communication, my request for information on the status of the shipment were always promptly answered. The staff is very friendly and competent. I will definitely use them again .

2025年9月8日
自発的なレビュー
5つ星のうち5の評価

Very experienced and reliable…

Very experienced and reliable logistics…
Very experienced and reliable logistics company. Shipped my bike from Austria to Danmark and it arrived within a few days without any problem.
Very nice communication throughout the entire process.
The driver was very frendly and we got updates when he will arrave.
I would definitely choose this company again and entrust them with my property.
Thanks for the great delivery🙂

2025年9月8日
自発的なレビュー
5つ星のうち5の評価

Brilliant logistics service

Top marks from me! They transported my 100 year old Rococo sofa from the deepest of the Swedish countryside to inner city London! The office was always there to answer my (many) questions and the drivers were friendly and reliable. I can warmly recommend them to anyone.

2025年9月6日
自発的なレビュー
5つ星のうち5の評価

100% recommended

100% recommended. Excellent communication with both the company and the driver, impeccable transportation, and respecting the previously agreed-upon pickup and delivery times. The driver communicates the pickup and delivery times in advance and adheres to them.

2025年8月30日
自発的なレビュー

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