PoolZoom レビュー 75

PoolZoom からの回答

2026年4月6日

Thank you for your review! We’re glad to hear you had a professional experience with us. We truly appreciate your support and look forward to serving you again!

PoolZoom からの回答

2026年4月6日

Thank you for your great review! We’re so glad to hear your ordering experience was quick and easy, and that your order arrived fast. We truly appreciate your support and look forward to serving you again!

PoolZoom からの回答

2026年4月6日

Thank you for your review! We’re glad to hear your experience was quick and easy. We appreciate your support and look forward to helping you again soon!

PoolZoom からの回答

2026年4月6日

Thank you for your review! We’re glad to hear you had an easy ordering experience. We appreciate your support and look forward to serving you again!

PoolZoom からの回答

2026年4月6日

Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve consistently had a great experience with PoolZoom and that your orders have met your expectations.

It’s especially great to know your new Jandy salt cell arrived in perfect condition and is working exactly as it should. We take pride in offering genuine OEM products at competitive prices, so your feedback truly means a lot.

We appreciate your trust and continued support, and we look forward to helping you with your pool needs again soon!

PoolZoom からの回答

2026年4月6日

We’re very sorry to hear about your experience and understand how frustrating this must have been, especially after having the light installed.

Your warranty request has been submitted to the manufacturer for review. Many pool equipment warranties are handled directly through the manufacturer, which is why we requested that information via email so we could properly document and process the claim as quickly as possible.

We truly apologize for the inconvenience and appreciate your patience. If you have any additional questions or need further assistance, please don’t hesitate to reach out.

PoolZoom からの回答

2026年4月6日

Thank you for the great review! We’re so glad you’re happy with the product and our fast shipping. We truly appreciate your support and look forward to serving you again!

PoolZoom からの回答

2026年4月6日

Thank you so much for your review! We’re glad to hear ordering was easy and that you received exactly what you needed. We appreciate your support and look forward to helping you again in the future!

PoolZoom からの回答

2026年4月6日

Thank you for your feedback. We really appreciate you taking the time to share your experience.

We are sorry to hear your order did not arrive on time and understand how frustrating that can be. We are also sorry if our emails have felt overwhelming. That is not the experience we want for our customers.

You can manage your email preferences or unsubscribe at any time using the link at the bottom of our emails, but we are also happy to help adjust that for you if needed.

We appreciate your honest feedback and hope to provide you with a smoother experience moving forward.

PoolZoom からの回答

2026年3月24日

Thank you for your review! We’re glad to hear your Polaris 380 parts were easy to order, arrived quickly, and worked perfectly. We appreciate your support and look forward to helping you again in the future.

PoolZoom からの回答

2026年3月24日

Thank you, Robert! We appreciate your feedback and are glad you found us easy to work with. We’re always here if you need anything.

PoolZoom からの回答

2026年3月24日

Thank you, Miles! We’re happy to hear everything is working great. We appreciate your support and hope to assist you again soon.

PoolZoom からの回答

2026年3月24日

Thank you for your review! We’re glad your order arrived just as expected. We appreciate your business and look forward to serving you again.

PoolZoom からの回答

2026年3月24日

Thank you for your feedback. We’re very sorry to hear that your order did not arrive within the expected timeframe, especially when you were planning to complete your repair over the weekend.

We understand how frustrating delays like this can be. While we provide estimated delivery dates at checkout, shipping carriers can occasionally experience delays that are outside of our control, and we are currently reviewing how we present those estimates to better reflect real transit times.

We truly appreciate your patience and your order, and we’ll continue working to improve both our shipping accuracy and overall experience. If there is anything we can assist you with moving forward, please don’t hesitate to reach out.

PoolZoom からの回答

2026年3月10日

Thank you for the five star review! We are glad to hear your order arrived quickly and that the parts worked perfectly with your pool vac. We appreciate your support and look forward to helping you again whenever you need pool supplies.

PoolZoom からの回答

2026年3月2日

We’re very sorry to hear that the item only worked for a short time and that you had to return it. That is definitely not the experience we want for our customers.

Unfortunately, with the limited information provided in this review, we’re unable to locate your order in our system. Please reach out to our Customer Service team directly with your order details so we can look into this further and make sure everything was handled properly or see if there is anything additional we can do to help.

We truly apologize that the product did not work out and appreciate the opportunity to make things right.

PoolZoom からの回答

2026年3月10日

Thank you for your review! We are glad to hear you were happy with the price and fast shipping. We truly appreciate your support and hope to serve you again for your pool supply needs in the future. If there is ever anything our team can help with, please let us know.

PoolZoom からの回答

2026年2月24日

Thank you for the five stars! We are happy to hear your order was received in a timely manner. We appreciate your business and look forward to helping you again in the future!

PoolZoom からの回答

2026年2月24日

Thank you for your feedback! We are so glad Chris was able to provide the exact information you needed and help guide you to the right parts. It is great to hear everything arrived as expected. We truly appreciate your trust in PoolZoom!