The beaded bag that I ordered had some beads loose in the package, the bag wires were broken when I receive the bag. But I love how it looks otherwise. Hopefully it may be repaired.
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Purchased the Eden Strapless Striped Bustier and the Eden Asymmetrical Waist Mini Skirt. Both were on sale at a great price! Shipping and communication from Porterist was great. The items are a litt... ãã£ãšèŠã
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I must say, my experience with Porterist from the purchase to the delivery to responsiveness was impeccable. The only massive downturn is your return processing is awfully too long. Would you like to... ãã£ãšèŠã
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Iâm trying to make a return on one of the items that I bought. I mustâve reached out to you about 15 times and I did not hear back from you. I reached out via chat text email and searching for your te... ãã£ãšèŠã
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Welcome to Porterist, the premier multi-brand retail platform that brings you high-quality, unique pieces of Europeâs fashion world directly to your wardrobe.Your style is a statement. Make it bolder with Porterist's exclusive pieces.Stand out in any season with timeless, carefully curated, & ethically sourced fashion.
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53 Dwight Place, Fairfield New Jersey 07004, United States, 07004, Fairfield, ç±³åœ
- service@porterist.com
- porterist.com
3.5
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The beaded bag that I ordered had someâŠ
The beaded bag that I ordered had some beads loose in the package, the bag wires were broken when I receive the bag. But I love how it looks otherwise. Hopefully it may be repaired.
2025幎9æ29æ¥
5 stars always
2025幎9æ22æ¥
received damaged shirt - no one to talk to
received damaged shirt, reached out right away via email and chat log. still have not received a response from them. bad customer service.
2025幎5æ30æ¥
Iâm trying to make a return on one ofâŠ
Iâm trying to make a return on one of the items that I bought. I mustâve reached out to you about 15 times and I did not hear back from you. I reached out via chat text email and searching for your telephone number online which you donât have listed. It is very annoying and very frustrating to keep on being busy with one little return without any response from the company.
2025幎3æ14æ¥
No one is responding to my messagesâŠ
No one is responding to my messages about a return. Terrible service !!!
2025幎3æ10æ¥
Porterist ããã®åç
Thank you for bringing this to our attention. We apologize for any frustration you've experienced with the response time regarding your return. We value your feedback and want to assist you promptly. Please check your inbox, including any spam or junk folders, for our previous messages. If you still need help, please reach out to us again, and we will prioritize your request. Thank you for your patience!
They sent me a pair of shoes with twoâŠ
They sent me a pair of shoes with two different sizes. The left shoe was 36 and the right shoe was 35. I would give zero stars if I could.
2025幎3æ4æ¥
Porterist ããã®åç
We truly appreciate your feedback and want to assure you that we are taking your concerns to heart. We understand how frustrating it can be, and we're actively reviewing our quality control processes to prevent this from happening in the future. To make things right, please reach out to our customer service team. Weâre here to assist you with a replacement or a full refund. Thank you for your patience and understanding. Your input is invaluable in helping us improve.
Porterist ããã®åç
Thank you so much for your kind words! We're thrilled to hear that you love the item. Feel free to reach out if you have any further feedback or need assistance!
Extremely poor quality
Extremely poor quality, not as pictured, donât buy from this site, $40 plus down the drain. I had to throw them out
2025幎2æ24æ¥
Porterist ããã®åç
Thank you for your feedback. Iâm sorry to hear that your experience didnât meet your expectations. We aim to provide accurate representations of our products, and I apologize for any discrepancies. We appreciate your comments, as they help us improve. If you need any further assistance, just let us know!
Most stunning bag i ever owned
2025幎2æ17æ¥
Porterist ããã®åç
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the bag. Your satisfaction means a lot to us, and weâre glad itâs become a favorite of yours!
Porterist ããã®åç
Thank you so much for your positive feedback! We're glad to hear that you were satisfied with the quality of the items and our shipping speed. Your support means a lot to us, and we look forward to serving you again!
Great items at great prices
Shipments are received in a timely manner. All products I've bought are just as portrayed on their website. Customer service responds quickly with any inquiries.
2025幎2æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Porterist ããã®åç
Thank you for your feedback! We are glad to hear that you received your shipments on time. We appreciate that our products match what you see on our website. It's great that our customer service responds quickly to your questions. Feel free to reach out if you have any questions or need help!
I reach out to your company about myâŠ
I reach out to your company about my order I have return in which I reordered the same item again and was charged more without my discount. And no one has gotten back with me at all. My order # 5586 and 5638
2025幎2æ10æ¥
Porterist ããã®åç
Hi Maria, thank you for your feedback. I want to assure you that we've sent an update to your request for a price adjustment and our team is currently reviewing your case. You should hear back from us shortly. We appreciate your patience and understanding in this matter.
Porterist ããã®åç
Thank you for your feedback! We're glad to hear that you appreciated our communication and updates. We strive to keep our customers informed and are always here to help. If you have any further questions or need assistance, please donât hesitate to reach out.
Cute but Smelly
I purchased two shoes which look exactly like the products on their page. Shipping was fast.
The only issue I have is the strong smellâŠalmost smells like nail polish remover? Also one of my shoes has some scuff marks on it.
2025幎1æ24æ¥
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Porterist ããã®åç
Thank you for your feedback! We're glad the shoes looked as expected and that shipping was fast. We apologize for the strong smell and the scuff marks. This isnât the experience we want for you. We appreciate your comments, as they help us improve. If you need any further assistance, just let us know!
Purchased the Eden Strapless StripedâŠ
Purchased the Eden Strapless Striped Bustier and the Eden Asymmetrical Waist Mini Skirt. Both were on sale at a great price! Shipping and communication from Porterist was great. The items are a little small so I might exchange size. Still decided but I love that I have the option for returns.
The items are both great quality and have more stretch than I expected, which is great. Very similar to the photographed products on the site. Overall I am very pleased with my items and experience!
2025幎1æ23æ¥
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Porterist ããã®åç
Thank you for your feedback! Weâre glad to hear you love the Eden Strapless Striped Bustier and the Eden Asymmetrical Waist Mini Skirt. Itâs great that you found a good deal and that our shipping and communication were satisfactory. Weâre pleased that the quality and stretch of the items met your expectations and that they look like the photos on our site. Your satisfaction means a lot to us. If you have any questions or need help, please reach out. Enjoy your new items!
Cute design but for 50 bucks it'sâŠ
Cute design but for 50 bucks it's extremely cheaply made. Polyester fabric they aren't transparent about that- and very ugly stitching on the seam.
2024幎12æ31æ¥
Porterist ããã®åç
Thank you for sharing your thoughts with us. Weâre glad you like the design but are sorry you were disappointed with the quality. We appreciate your feedback about the fabric and stitching, as we need to know how we can improve. Transparency is key for us, and weâll consider your comments for future product descriptions.
Well done.
Alrighty. The service was great, the delivery was super fast. Most of all the quality of the merchandise is excellent and very chic. They had a problem fulfilling my order initially, but communicated and rectified it same day. Well done, team.
2024幎12æ22æ¥
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Porterist ããã®åç
Thank you for your kind feedback! We're delighted to hear that you enjoyed our service and that the quality of the merchandise met your expectations. We appreciate your understanding regarding the initial issue and are glad our team could resolve it quickly. Your support means a lot to us!
QUICK DELIVERY MERCHANDISE QUALITY ANDâŠ
QUICK DELIVERY MERCHANDISE QUALITY AND CONDITION WAS EXCELLENT.
2024幎12æ24æ¥
Porterist ããã®åç
Thank you for your feedback! Weâre thrilled to hear youâre pleased with the quick delivery and quality of the merchandise. Your satisfaction is our priority!
Porterist ããã®åç
Thank you for your feedback! We're glad to hear youâre happy with the quality. Your support is appreciated!
Good website
Good website, quality products. Shipping time was longer than expected
2024幎12æ23æ¥
Porterist ããã®åç
responded on tp
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