Our overall experience was wonderful. From transfers to hotels to train transfers. Our only complaint was our last stay in Portimao. Hotel not in centre of city for restaurants & sightseeing & hotel f... ãã£ãšèŠã
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Luis was very quick to respond to all of my questions. He was very patient with my husband and I even when I changed my mind multiple times about excursions and even travel dates. Luis even called me... ãã£ãšèŠã
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Portugal Getaways was great. Any issue staff always on the ball solving issues for us with just a phone call. But some things out of their control. We loved everything about our hotel/condo in Vi... ãã£ãšèŠã
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Everything went off according to plan, the cost was excellent, the hotels were good. The cars maybe could have been slightly better suited. The one on Sao Miguel, a Hyundai ilo, struggled on hil... ãã£ãšèŠã
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Portugal Getaways offers the best air-inclusive deals for travel and stopovers to mainland Portugal, the Azores, Madeira, and Spain. We're dedicated to making travel more accessible, affordable, and personalized by connecting travelers with high-quality vacation packages that include airfare, accommodation, and transportation at unbeatable rates!
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Avenida Eng. LuÃs Alberto Meireles Martins Mota, n 8, 9560-414, Lagoa, ãã«ãã¬ã«
- +1 857-239-0784,+1 647-946-8249
- bookings@portugalgetaways.com
- portugalgetaways.com
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The trip was great
The trip was great, hotels were good and flights were good. Only problem was Guérin rental car. They were scammers. Said I scratched the rim. I never hit anything to damage the rim. Charged me $200 euros. The car behind also got charged for damage to their rim. It is a scam. If I was such a great company that you are I would drop them from your packages.
2026幎4æ9æ¥
A month in the Algarve
The representative, Esolda, was incredibly knowledgeable and more than helpful. This was the exact travel opportunity we were looking for and Portuguese getaway came through.
2026幎4æ16æ¥
Portugal Getaways ããã®åç
Dear Ron,
Thank you for this lovely feedback. Finding the right fit for each traveler is at the heart of what we do.
We will pass your kind words along to Isolda, she will be glad to know her assistance made a difference!
Kindest regards,
Portugal Getaways Team
I havenât gone on my trip yet
I havenât gone on my trip yet, but planning it with Ester she had made it very easy. She answered my many questions and made changes until it was right. Now I just have to wait for the trip itself. Iâll keep you pisted
2026幎4æ8æ¥
Portugal Getaways ããã®åç
Dear Customer,
Thank you for sharing your experience. We will make sure to share your kind words with Ester, she will be glad to read them.
Now the exciting part begins. We are looking forward to hearing all about your trip when you get back!
Kindest regards,
Portugal Getaways Team
Our trip to MadeiraâŠ
Just arrived from our trip to Madeira and everything was great, flights, car and hotel. The hotel was above our expectations.
Great customer service from Portugal Getaways, answered all our questions.
For sure will be using this service again.
Thank you
2026幎4æ5æ¥
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Portugal Getaways ããã®åç
Dear José,
Thank you for your lovely review. We are so pleased to hear that Madeira delivered on every front, and that the hotel went above and beyond your expectations. That is always wonderful to hear.
We would to help you plan you next getaway whenever time feels right!
Kindest regards,
Portugal Getaways Team
Portugal Getaways was great butâŠ..
Portugal Getaways was great. Any issue staff always on the ball solving issues for us with just a phone call. But some things out of their control.
We loved everything about our hotel/condo in Vitors Plaza in Portimao- staff, amenities- but we were in Villa B- 304- huge plumbing issues that management should fix- constant smell of sewer- weâd keep our patio doors open most of the day to get rid of smell. Maintenance came several times to fix toilet- they obviously can only do so much- plumbing needs a major overhaul.
Everytime someone flushed weâd hear loud noises day or night. Staff greatly apologetic but itâs out of their hands. We were told we could move but we were there as my husband was recovering from cancer and we wanted to remain relaxed and calm for his sake. Again staff at hotel were exemplary but obviously these issues out of their hands.,
Whereâs hotel management or the condo board??? Also because there are privately owned condos- they donât adhere to noise restrictions. Front desk could do nothing. Our solution to bang on walks early in morning to people who were partying till 2-3 am. Unacceptable behaviour on behalf of condo owners.
2026幎4æ9æ¥
Portugal Getaways ããã®åç
Dear Pat,
Thank you for taking the time to share such a detailed review.
We are sorry to hear about the issues at the property. While the plumbing and noise disturbances were unfortunately beyond our control, we understand how disruptive they must have been, particularly given the circumstances. Your comfort and peace of mind were especially important on this trip, and we are sorry the environment did not always reflect that.
Your feedback regarding the property will be taken seriously as we continue to evaluate the accommodations we recommend. We genuinely hope that despite these inconveniences, the trip brought some much needed rest and joy.
Kindest regards,
Portugal Getaways Team
First time with Portugal Getaways - Great experience
The trip itinerary came off without a hitch. Four weeks in the Algarve and 5 days in the Azores. All staff were wonderful to deal with. Would use again.
2026幎4æ7æ¥
Portugal Getaways ããã®åç
Dear Bill,
Thank you for your kind review and for trusting our team. Four weeks in the Algarve followed by five days in the Azores is a wonderful combination, and we are so pleased everything ran smoothly from start to finish.
We hope it is the first of many adventures with us!
Kindest regards,
Portugal Getaways Team
Excellent trip overall
Good service and reasonably comfortable seats on flight. A mix up with the rental car was corrected the next day with no inconvenience to us. Apartment was comfortable, we had stayed in the same complex two years ago.
2026幎2æ24æ¥
Portugal Getaways ããã®åç
Dear Steve,
Thank you for the lovely feedback! We are pleased everything came together well, and that the small hiccup with the car rental was resolved without any fuss.
Kindest regards,
Portugal Getaways Team
Everything went off according to plan
Everything went off according to plan, the cost was excellent, the hotels were good.
The cars maybe could have been slightly better suited. The one on Sao Miguel, a Hyundai ilo, struggled on hills with 4 adult passengers. And the Opel we had on Madeira was a bit too low for some parking lots out in the country.
Visitors should know that even though Madeira is tropical, the hilltops where you go for several of the famous levada walks can be cloudy/misty/rainy and windy, and therefore cold, in April. We just had enough clothing.
But overall we had a good time and really enjoyed our trip. It think we will use Portugal Getaways again.
2026幎4æ12æ¥
Portugal Getaways ããã®åç
Dear David,
Thank you for such a thoughtful and detailed review. We are glad everything came together well and that you enjoyed both destinations. Your observations about the vehicles and the weather on Madeira's hilltops are very much appreciated.
We hope to have the pleasure of planning your next trip very soon!
Kindest regards,
Portugal Getaways Team
Portugal Getaways ããã®åç
Dear Gerry,
Thank you for sharing your experience and for choosing our team!
Kindest regards,
Portugal Getaways Team
Good package deal
2026幎4æ12æ¥
Portugal Getaways ããã®åç
Dear Isaac,
Thank you so much for your feedback!
Kindest regards,
Portugal Getaways Team
Excellent experience with Portugal Getaways
Everything from booking to answering any questions we had were completely done with excellent service! We've now traveled on 3 different trips with Portugal Getaways and all were great trips!
2026幎4æ16æ¥
Portugal Getaways ããã®åç
Dear Customer,
Thank you for your lovely review. It is wonderful to know that the experience has been consistently excellent from booking through to the trip itself, each and every time.
We cannot wait to start planning trip number four!
Kindest regards,
Portugal Getaways Team
Helpful Staff
Helped me through the booking process over the phone. After booking they quickly responded to a few subsequent questions I had with very thorough answers and provided further information as requested by me.
2026幎4æ9æ¥
Portugal Getaways ããã®åç
Dear Theresa,
Thank you for the kind feedback. It is our pleasure to help!
We hope to have the pleasure of organizing another trip for you soon.
Kindest regards,
Portugal Getaways Team
I was impressed with with staff support.
I was impressed with how well staff helped meet my vacation needs. Even when things got off track, such as when our plane flight was rescheduled to another day due to bad weather. Your staff kept in touch and rescheduled our planned experiences.
Thanks again
2026幎4æ4æ¥
Portugal Getaways ããã®åç
Dear Wayne,
Thank you for your wonderful review. Weather disruptions are never easy to navigate, but ensuring our travelers are kept informed and that their plans are adjusted as smoothly as possible is something we take very seriously. We are pleased our team was able to be there for you every step of the way.
We look forward to planning your next adventure together!
Kindest regards,
Portugal Getaways Team
Ursula, Excellent Travel Advisor
Ursula, my Travel Advisor is very flexible, helpful and responsive. We booked a 15 Day Portugal tour with the assistance of Ursula. Wonderful experience with Portugal Gateways.
2026幎4æ11æ¥
Portugal Getaways ããã®åç
Dear Denis,
Thank you for your kind words. What an adventure you have ahead with a 15 day tour of Portugal!
We are so pleased to hear that Ursula made the planning process such a positive experience. We will be sure to pass your feedback along to her.
Kindest regards,
Portugal Getaways Team
Portugal Journey
Our overall experience was wonderful. From transfers to hotels to train transfers. Our only complaint was our last stay in Portimao. Hotel not in centre of city for restaurants & sightseeing & hotel food itself was not great. However U ber in Portugal easy. We missed a train stop mostly due to language barrier but Portugal tours acted quickly to help us. I would recommend to travels that are going to Albuferia that u tell them the train station name not to be looking for Albuferia again due to language barrier.
2026幎4æ11æ¥
Portugal Getaways ããã®åç
Dear Albert,
Thank you for such a thoughtful and detailed review!
We appreciate your honest feedback regarding the hotel in Portimão. Location and dining are important parts of the experience, and we will certainly take this into account when making future recommendations in that area. We are also glad our team was able to step in quickly when you missed the train stop. Those moments are exactly when having reliable support on hand makes all the difference.
We hope to have the pleasure of helping you with future travel plans!
Kindest regards,
Portugal Getaways Team
Customer service was great âŠ
Luis was very quick to respond to all of my questions. He was very patient with my husband and I even when I changed my mind multiple times about excursions and even travel dates. Luis even called me personally to let me me know that prices had changed due to my inability to decide on certain aspects. Fantastic customer service!
2026幎4æ10æ¥
Portugal Getaways ããã®åç
Dear Lisa,
Thank you for your lovely feedback. Planning a trip involves many moving parts, and having someone who takes the time to personally reach out and keep you informed makes all the difference. We will make sure to share your kind words with LuÃs!
Kindest regards,
Portugal Getaways Team
Portugal Getaways ããã®åç
Dear Mariangela,
Thank you for the lovely feedback! Claudia will be so happy to hear this, and we will make sure your kind words reach her.
We look forward to being part of your next journey!
Kindest regards,
Portugal Getaways Team
Just booked my trip to Portugal âŠ
I just booked a trip to Portugal with Portugal Getaways and it was a very good experience! Everything was clear and concise, all my questions were answered promptly. Now the hard part, that is waiting to goð
2026幎4æ4æ¥
Portugal Getaways ããã®åç
Dear Bonnie,
Thank you for sharing your experience. We are glad the booking process felt smooth and that all your questions were taken care of promptly.
We are confident you will have a great time in Portugal!
Kindest regards,
Portugal Getaways Team
Highly recommend
Pedro was very helpful and put together a custom package for us that met our interests and budget. He was very flexible and Iâd definitely recommend this company!
2026幎4æ10æ¥
Portugal Getaways ããã®åç
Dear Lisa,
Thank you so much for your kind words and recommendation. We are so pleased to hear that Pedro was able to put together a package that was perfect for you. We will make sure to share your review with him!
Kindest regards,
Portugal Getaways Team
quick responces to any questions we hadâŠ
quick responces to any questions we had flight arrangements were organized car rental company easy to deal with vitors plaza was even better than expected
2026幎4æ3æ¥
Portugal Getaways ããã®åç
Dear Kathryn
Thank you for your kind review. It is lovely to hear that everything came together so smoothly and that the trip exceeded your expectations. That is always wonderful to hear and exactly what we hope for every traveler!
Kindest regards,
Portugal Getaways Team
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